FlyerTalk Forums - View Single Post - Systems Outage Update
View Single Post
Old Aug 18, 2018 | 7:13 am
  #1  
Marriott Rewards Insider
Company Representative, Marriott Rewards
 
Join Date: Apr 2018
Posts: 25
Systems Outage Update

Members,

Thank you again for your patience as we transition to one new program for you. Below is an update on the system transition happening this weekend.

As you know, we have planned outages through the weekend to ensure a smooth move to our new loyalty program. These outages will impact Marriott.com, SPG.com, the Marriott and The Ritz-Carlton mobile apps, the SPG mobile app and our call centers.
  • To ensure site stability, account combine functionality will be rolled out to members in batches through Monday.
  • Throughout the weekend, when you log in to your account you should see all of your Marriott Rewards activity, but only 2018 SPG activity. Don’t worry -- if you would like to see your full 24-month SPG account activity, there will be a link on your profile with that information. Check out “view previous SPG activity” in your profile or on the mobile app.
Updates will be posted as needed, to status.marriott.com, throughout the weekend. Please reach out with any questions and we will do our best to answer.

Ahmed El Tagoury
Social Media Specialist
Marriott International
Marriott Rewards Insider is offline