one-click internet access
May 11, 2018, 10:46 am
#16
Join Date: Nov 2007
Location: Philadephia, PA
Programs: AA Platinum, Marriott Titanium/Lifetime Titanium, Hyatt Globalist, UA Silver, Hilton Gold, Hertz 5*
Posts: 477
MAC would be the most consistent thing and easiest to measure, so I'm sure the fingerprinting is based on MAC address. It's not hard to change your MAC address on Windows with Intel adapters. Maybe not as easy as clearing cookies, but not crazy hard either.
Only experienced the auto-login once so far, but as I recall you can go to http://internetupgrade.marriott.com when on the hotel wifi to modify your wifi options.
edit:
Unfortunately, while the hotels I stayed at more often in 2014/2015 had wired ethernet in the rooms, 2016/2017 was an off year. With everyone having wifi enabled devices a lot of newer properties (built 2010 onwards) don't put internet in the rooms, and older properties (early 2000s or older) tended to just add them in the halls, not rooms. The sweet spot is hotels constructed in mid-to-late 2000s, but even then I've stayed at many hotels where there's a wired ethernet plug in the room but it's no longer active (looking at you, Delta Toronto East).
It's still light/small enough where I pack it in my bag every time, just in case the hotel still has wired internet and it's still active.
It's still light/small enough where I pack it in my bag every time, just in case the hotel still has wired internet and it's still active.
Last edited by fordan; May 11, 2018 at 10:52 am
May 11, 2018, 1:39 pm
#17
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,963
... a lot of newer properties (built 2010 onwards) don't put [wired] internet in the rooms
What's "funny" (if you've been following the various SPG-to-MR threads) is most of the SPG hotels I've been in lately (4PTs, Aloft and Sheraton, anyway) still have Ethernet ports in the rooms and the thruput has been fantastic.
It's still light/small enough where I pack it in my bag every time
May 11, 2018, 1:54 pm
#18
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,963
... but as I recall you can go to http://internetupgrade.marriott.com when on the hotel wifi to modify your wifi options.
although for Marriott that doesn't make a lot of sense unless you have a lot of devices or ones that don't deal well with the hotel Wifi authentication system.
It was nice on a cruise that only allowed one connection though, and you can also stick a USB card in it with movies
I use it less now as NetFlix has SD-card downloading for a lot of their shows now for when I'm aloft, and I've got a Plex server now for movies when I'm landside.
May 11, 2018, 1:58 pm
#19
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,963
MR Pro-Tip: that new squarish (the one with all the ports) "black box" that's now being rolled out to MR properties sometimes has a wired "LAN" port that's connected to a cable that supplies full-on internet, and has always-on USB ports and HDMI ports selectable via the TV ... perfect for streaming dongles and/or laptops
May 28, 2018, 12:08 pm
#20
Join Date: Dec 2010
Programs: Alaska; American; AMEX MR; Delta; Hilton; Marriott
Posts: 35
One-click locked me put at new property
I signed up for one click. I just stayed at a new property and it wouldn't allow me to sign in. I had to get a work around and use an access code. Now, I'll have to see what happens at next stay...do I keep or undo?
May 28, 2018, 12:29 pm
#21
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,963
Are you still there? Try this link to see if you can reset yourself: http://internetupgrade.marriott.com/
May 28, 2018, 4:16 pm
#22
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,368
I'm a bit curious how this would work if you're at a location that gets some Starriott wifi but you're not a guest at that hotel. For example, if hotels are close to each other, I've at times picked up wifi signals from the property next door when I turn on the wifi on my device.
Jun 26, 2018, 7:11 am
#23
Join Date: Apr 2015
Location: MCO
Programs: AA Plat, Avis PP, Marriott / SPG Plat, WN ALP
Posts: 26
I'm having a similar problem to OP. I set up all my devices using One-Click last week, and now I'm not able to "upgrade" any of them to Enhanced Internet. I've tried http://internetupgrade.marriott.com/ multiple times over two days and it doesn't work. The website times out on all my devices. I've tried removing and re-adding the Wi-Fi connection, but I think other folks are correct that it remembers MAC addresses (so short of changing my MAC address, I'm not going to be able to get to the original login screen). It's really frustrating that there's no option to un-register my devices, and there's pretty much zero information that I've been able to find on Marriott's website or even on the interwebs themselves (was really happy to find this forum though) 
Does anyone know who at Marriott I might be able to contact to get help with this? I've tried tweeting them, but didn't get any response. I'm reluctant to call the 1-800 number as I'd rather not do the support call dance with a tier 1 agent (I'm guessing I'll need to talk to a tier 3 or above person to actually get this fixed).
I wish I had followed the caution of many of the folks above and held off on registering for One-Click...
Does anyone know who at Marriott I might be able to contact to get help with this? I've tried tweeting them, but didn't get any response. I'm reluctant to call the 1-800 number as I'd rather not do the support call dance with a tier 1 agent (I'm guessing I'll need to talk to a tier 3 or above person to actually get this fixed).
I wish I had followed the caution of many of the folks above and held off on registering for One-Click...
Jun 26, 2018, 11:40 am
#24
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,963
I've tried http://internetupgrade.marriott.com/ multiple times over two days and it doesn't work. The website times out on all my devices
I wish you were still there, as I'd like you to try instead going to the Internet upgrade site via its IP address:
Code:
$ host internetupgrade.marriott.com internetupgrade.marriott.com has address 52.21.50.234
Caveat, though- that's an AWS site:
Code:
$ host 52.21.50.234 234.50.21.52.in-addr.arpa domain name pointer ec2-52-21-50-234.compute-1.amazonaws.com.
Do you know how to verify which DNS server(s) you're using (and default route, for that matter) once connected?
Jun 26, 2018, 11:45 am
#25
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,963
So I just checked, and the IP-address based site will bring you to the Marriott main site (I forget the technical name of this redirect) vs. using the "internetupgrade.marriott.com" address, but it should at least help to see if you have "no connectivity" vs "no DNS connectivity".
Jun 27, 2018, 10:19 am
#26
Join Date: Apr 2015
Location: MCO
Programs: AA Plat, Avis PP, Marriott / SPG Plat, WN ALP
Posts: 26
Jun 27, 2018, 11:52 am
#27
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,963
K. PM me if you've got issues; I'll get an E-mail right away and may have something else to try.
Jun 27, 2018, 5:34 pm
#28
Join Date: Dec 2012
Location: DFW
Programs: DL PM, UA Silver, AA Gold, Marriott PP
Posts: 97
Yes, I am LTP and my wife is currently P, LTG (trying to get her to LTP by end of the year). Anyway, what I am worried about is booking a room under my account and having one-click tell me "Hey, Michlander-wife, you do not have a room booked at this hotel" when I try connecting to the network.
Jun 27, 2018, 5:43 pm
#29
Join Date: May 2011
Posts: 5,814
So I do love the one-click, especially since it works across properties. I've actually had the opportunity to use it at properties I wasn't staying in (I was down the street at a different Marriott and a colleague was there) and it treated me just as if I was staying at the hotel - which I actually thought was a night secret bonus of being Platinum, even if it was unintentional.
It is an interesting concept for returning guests + guests that hop across properties within a chain. There is a limit that they can set though -- I think the default is like two years.
Jun 27, 2018, 9:46 pm
#30
Join Date: Apr 2015
Location: MCO
Programs: AA Plat, Avis PP, Marriott / SPG Plat, WN ALP
Posts: 26
I sent you a PM. The IP redirects me to Marriott's homepage.
For the other folks that enjoy the One-Click, I think it could be a really nice feature, but unfortunately the property I'm at standard internet doesn't meet my video conferencing needs, and it won't let me upgrade to Enhanced Internet. If it let me upgrade, then it'd be a great feature.
For the other folks that enjoy the One-Click, I think it could be a really nice feature, but unfortunately the property I'm at standard internet doesn't meet my video conferencing needs, and it won't let me upgrade to Enhanced Internet. If it let me upgrade, then it'd be a great feature.
