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Old Jun 26, 2018 | 11:40 am
  #24  
kennycrudup
All eyes on you!
15 Years on Site
 
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List Preferred, CLEAR+, Covid-19, NK Gold
Posts: 5,271
Originally Posted by STG
I've tried http://internetupgrade.marriott.com/ multiple times over two days and it doesn't work. The website times out on all my devices
This almost certainly means you have DNS issues, most likely due to the fact that you're not getting the Marriott internet DNS (which should always at least answer even when you're not authenticated to the hotel's system), but some external DNS, whose traffic won't pass unless you've first gotten past the captive portal- and 90% of the time you can't look up the captive portal's IP address as it's local to the hotel's DNS server.

I wish you were still there, as I'd like you to try instead going to the Internet upgrade site via its IP address:
Code:
$  host internetupgrade.marriott.com
internetupgrade.marriott.com has address 52.21.50.234
instead. (i.e., http://52.21.50.234 )

Caveat, though- that's an AWS site:
Code:
$ host 52.21.50.234
234.50.21.52.in-addr.arpa domain name pointer 
ec2-52-21-50-234.compute-1.amazonaws.com.
... so you may get another address depending on where you are, but that above IP should work.

Do you know how to verify which DNS server(s) you're using (and default route, for that matter) once connected?
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