Mandatory password change?
Mar 22, 2018 | 9:59 pm
#1
Original Poster
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Mandatory password change?
I just tried logging in to my Marriot Rewards account and got the following message:
Anyone else have this experience? Is there a security problem at Marriott's end?
Your immediate action is required.
In a continuing effort to safeguard your account, we are requiring you to change your password.
We recommend that you create a password that is unique to this site to help ensure the security of your account.
In a continuing effort to safeguard your account, we are requiring you to change your password.
We recommend that you create a password that is unique to this site to help ensure the security of your account.
Mar 22, 2018 | 10:13 pm
#2
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: D.R.E.A.D. Gold card holder
Posts: 53,185
Mar 22, 2018 | 10:21 pm
#3
Original Poster
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
My change order was out of the blue. No email advising me to change the password in advance.
Mar 22, 2018 | 10:46 pm
#4
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: D.R.E.A.D. Gold card holder
Posts: 53,185
Mar 23, 2018 | 8:09 pm
#5
Original Poster
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
I had to go through the help desk - spent about half an hour on the phone with them (mostly on hold) to get an access code, a working password change portal, and to put through the change.
I'm annoyed that this came through with no notice. I never got the email - which should have been sent to everyone who would have to change their passwords, regardless of what other preference settings one has.
I'm annoyed that this came through with no notice. I never got the email - which should have been sent to everyone who would have to change their passwords, regardless of what other preference settings one has.