Booked by Agent
Dec 31, 2017 | 1:03 am
#1
Original Poster
Join Date: Aug 2017
Location: Manchester, UK
Programs: Emirates Skywards (Gold), Hilton (Diamond), Radisson (Gold)
Posts: 376
Booked by Agent
I have recently started a MR account because I have been staying in the same hotel very often when traveling for business.
unfortunately as all our work travel is booked by an agent, none of my nights seem to be qualifying.
I don’t have the choice to book the travel directly.
Does anyone have any ideas of how I can get my nights to wuakify? (Instructions to give to the agent etc)
unfortunately as all our work travel is booked by an agent, none of my nights seem to be qualifying.
I don’t have the choice to book the travel directly.
Does anyone have any ideas of how I can get my nights to wuakify? (Instructions to give to the agent etc)
Dec 31, 2017 | 9:59 am
#2
Join Date: Oct 2001
Programs: LTP, PP
Posts: 9,107
Give your MR number at the desk at check in. Do you pay for the stay or is it direct billed to the company? If the latter, you may be out of luck sadly.
Dec 31, 2017 | 10:51 am
#3
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
And, actually, it's master bills that would not be covered, but direct bills would be ok.
Dec 31, 2017 | 11:10 am
#4
Original Poster
Join Date: Aug 2017
Location: Manchester, UK
Programs: Emirates Skywards (Gold), Hilton (Diamond), Radisson (Gold)
Posts: 376
I’ve tried giving my number at the desk, it gets me points for incidental spending, but not the stay itself or qualifying nights.
What is an OTA?
What is an OTA?
Dec 31, 2017 | 11:15 am
#5
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 74,088
Cheers.
Dec 31, 2017 | 12:45 pm
#6
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: D.R.E.A.D. Gold card holder
Posts: 53,184
Jan 1, 2018 | 7:14 am
#7
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, AS MVP Gold, MR LTT, HH Dia, IHG Dia, Amex Plat
Posts: 37,397
Jan 1, 2018 | 7:39 am
#8
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
OP - How are your rooms billed (other than incidentals)? Do you pay for the room with a CC or is the room itself billed back to your employer in one form or another?
It is also possible that your employer or an agent for your employer, has negotiated a discount with Marriott which does not include points. Your employer gets a better rate for that.
But, the real bottom line question to you is what did Marriott say when you called to ask why the rate is not qualifying. Until you get a clear answer, it is hard to advise what the next steps, if any exist, might be.
It is also possible that your employer or an agent for your employer, has negotiated a discount with Marriott which does not include points. Your employer gets a better rate for that.
But, the real bottom line question to you is what did Marriott say when you called to ask why the rate is not qualifying. Until you get a clear answer, it is hard to advise what the next steps, if any exist, might be.
Jan 4, 2018 | 3:36 pm
#9
Original Poster
Join Date: Aug 2017
Location: Manchester, UK
Programs: Emirates Skywards (Gold), Hilton (Diamond), Radisson (Gold)
Posts: 376
The travel agent invoices the company for everyone’s travel. I pay the incidentals on my CC.
When I asked at the hotel, all they could say was that it was “the way the room was booked and paid for”
When I asked at the hotel, all they could say was that it was “the way the room was booked and paid for”
Jan 4, 2018 | 6:02 pm
#10
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Yes, that will do it. I'm guessing they have negotiated a rate that precludes MR credit. There will be a time a property will mess up and give you a copy of what the TA is paying and I'd bet that's not even close to what they are billing your company (that's how businesses work - on profit).