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Combining a Cat 5 Cert With Points?

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Combining a Cat 5 Cert With Points?

 
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Old Jul 26, 2017 | 1:03 pm
  #1  
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Combining a Cat 5 Cert With Points?

I have a 3 night reservation coming up, and I have enough points for 2 nights, plus a Cat 5 cert. I can't seem to order both of them on the website (it keeps trying to make me purchase points to pay for all 3 nights). Is there a special way to do this on-line, or will I have to call it in?
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Old Jul 26, 2017 | 1:11 pm
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Book them separately, then email/call the hotel to combine reservations. I've even waited until I arrived, and sometimes the reservations have been combined before I got there.
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Old Jul 26, 2017 | 1:20 pm
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Originally Posted by linsj
Book them separately, then email/call the hotel to combine reservations. I've even waited until I arrived, and sometimes the reservations have been combined before I got there.
I had to call and they were able to do it for me over the phone.

Last edited by pokee; Jul 26, 2017 at 2:19 pm
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Old Jul 26, 2017 | 2:21 pm
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<Deleted> missed the last post in the thread which had already answered the question.
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Old Jul 26, 2017 | 7:20 pm
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Originally Posted by pokee
I had to call and they were able to do it for me over the phone.
I have called MR in the past to change instruments used for a reward stay (e.g. swap in annual Visa free night certificate or combine other free night certificates and points). They have always been accommodating like they were for you. Even though I generally prefer to do everything via the web, this is an instance where the old fashion way making a phone call is the only way to get it done. Glad you were able to get your reservation changed.

--Jon

Last edited by Jon Maiman; Jul 27, 2017 at 1:27 pm
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Old Jul 27, 2017 | 10:58 am
  #6  
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Originally Posted by Jon Maiman
I have called MR in the past to change instruments used for a reward stay (e.g. swap in annual Visa free night certificate or combine other free night certificates and points). They have always been accommodating like they were for you. Even though I generally prefer to do everything via the web, this an instance where the old fashion way making a phone call is the only way to get it done. Glad you were able to get your reservation changed.

--Jon
Good to know - they always do seem to be really flexible! I was concerned about this reservation because there was ZERO availability for my dates at ANY Marriott hotel (it's in Oregon for the eclipse), so cancelling and re-booking wasn't an option! Phew!
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