Join Date: Mar 2003
Location: Pittsburgh, PA, USA
Programs: MR LT Titanium, IHG Plat.,UA Premier Silver, & PA/OH Turnpike Million Miler
Posts: 2,753
Originally Posted by
pokee
I had to call and they were able to do it for me over the phone.
I have called MR in the past to change instruments used for a reward stay (e.g. swap in annual Visa free night certificate or combine other free night certificates and points). They have always been accommodating like they were for you. Even though I generally prefer to do everything via the web, this is an instance where the old fashion way making a phone call is the only way to get it done. Glad you were able to get your reservation changed.
--Jon
Last edited by Jon Maiman; Jul 27, 2017 at 1:27 pm