What constitutes "a daily choice of breakfast"?
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#17
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Just noticed that Marriott's elite terms and condition stipulate a hotel in Canada or U.S. without a lounge only has to provide a "continental" breakfast whereas a hotel in Europe has to provide "a daily choice of breakfast for two in the restaurant or 750 points."
What constitutes a "daily choice of breakfast"? Meaning, if the hotel only offers a continental breakfast but I choose a full breakfast or something off the menu as opposed to a buffet.
https://www.marriott.com/rewards/terms/elite.mi
What constitutes a "daily choice of breakfast"? Meaning, if the hotel only offers a continental breakfast but I choose a full breakfast or something off the menu as opposed to a buffet.
https://www.marriott.com/rewards/terms/elite.mi
What they mean by a "daily choice" is that you can choose to get breakfast one day and choose to get 750 points another day (if your staying more than one night).
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#19
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Again, in fairness to hockeyinsider, I think his questioning is that it's specific that in the US/Canada it's cont'l brekkie or 750 points if there isn't a lounge, whereas Europe says brekkie or 750 points (not indicating either full or cont'l, so potentially up to interpretation).
So he's interpreting it as full no matter what, whereas some properties are considering it cont'l. Traditionally most European properties give full brekkie, but it's not a given.
And in fairness to Marriott, whether US/Canada/Europe, it's specific that it's elite +1 & only the elite's room. Yet a # of properties go beyond & extend it to more than elite+1 or more than one room booked under the elite's name.
That's why I say be careful what you wish for. You (generic you) push it too hard on one T&C, you (generic you) may find a property decides to enforce the other T&Cs it didn't before.
Cheers.
So he's interpreting it as full no matter what, whereas some properties are considering it cont'l. Traditionally most European properties give full brekkie, but it's not a given.
And in fairness to Marriott, whether US/Canada/Europe, it's specific that it's elite +1 & only the elite's room. Yet a # of properties go beyond & extend it to more than elite+1 or more than one room booked under the elite's name.
That's why I say be careful what you wish for. You (generic you) push it too hard on one T&C, you (generic you) may find a property decides to enforce the other T&Cs it didn't before.
Cheers.
#20
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BTW, I googled because I was looking for some info to provide in the SPG forum re: a similar but different topic.
Found this:
http://www.marriott.com/hotel-promot...d-breakfast.mi
"There's more on the menu. Any time the lounge is closed, or if you’re staying at a hotel in Europe without a lounge, you'll have a choice of continental breakfast for two in the hotel restaurant or 750 Rewards points. If you’re outside of the U.S. or Canada, you’ll also enjoy a complimentary continental breakfast daily."
So, while the majority of properties outside the US/Canada provide full brekkie, it's not a given per T&Cs (aka, dif T&Cs have dif wording).
Cheers.
Found this:
http://www.marriott.com/hotel-promot...d-breakfast.mi
"There's more on the menu. Any time the lounge is closed, or if you’re staying at a hotel in Europe without a lounge, you'll have a choice of continental breakfast for two in the hotel restaurant or 750 Rewards points. If you’re outside of the U.S. or Canada, you’ll also enjoy a complimentary continental breakfast daily."
So, while the majority of properties outside the US/Canada provide full brekkie, it's not a given per T&Cs (aka, dif T&Cs have dif wording).
Cheers.
#21
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It's not a daily choice of breakfast. It's just poor wording. They should have said something like "a daily choice between (a) breakfast for two in the restaurant or (b) 750 points". (Another clearer way they could have said it is: "a daily choice of either breakfast for two in the restaurant or 750 points".) That's what they meant, they just didn't say it clearly.
What they mean by a "daily choice" is that you can choose to get breakfast one day and choose to get 750 points another day (if your staying more than one night).
What they mean by a "daily choice" is that you can choose to get breakfast one day and choose to get 750 points another day (if your staying more than one night).
#22
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http://www.marriott.com/hotel-promot...d-breakfast.mi
"There's more on the menu. Any time the lounge is closed, or if you’re staying at a hotel in Europe without a lounge, you'll have a choice of continental breakfast for two in the hotel restaurant or 750 Rewards points. If you’re outside of the U.S. or Canada, you’ll also enjoy a complimentary continental breakfast daily."
So, while the majority of properties outside the US/Canada provide full brekkie, it's not a given per T&Cs (aka, dif T&Cs have dif wording).
#23
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Gosh, I've seen breakfasts where it's neither "continental" nor "full" exactly but a coupon for a certain amount of money, which at least covers the continental buffet but may alternately cover some, though not all, options off the menu as well. (Or you have yet another option, of ordering more, either a pricier buffet or pricier item[s] off the menu, and just paying the difference.) But again, that was at specific hotels, never in the T&Cs.
So no matter which version of the T&Cs you read, it's murky (or should be viewed as such). You have to know what that specific hotel gives, not some T&C mumbo jumbo, if you want to what you're really get.
And that's exactly why we have this thread:
which also (beyond its title) collects info on breakfast offered when the lounge closed or if there is no lounge.
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I know when we stayed at the Crystal City Marriott (in Virginia) although it was supposed to just be a continental brekkie (since the lounge was closed), it was the guys in the restaurant who said we could have anything and the omelettes were delicious! I presume that was done with the full knowledge of TPTB!
#25
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Because there is a standard. It's in the terms of service. It is in everyone's interest for all properties to adhere to at least the minimum standard.
Hotels can always exceed the minimum standard. That's not the issue here. The issue here is whether "breakfast" is different than a "continental breakfast." I would argue that any reasonable person reading the official terms of service for elite-level Marriott guests, as currently published on the Marriott website, would agree that a hotel in Europe has to provide more than a "continental breakfast" if either the hotel's lounge is closed or the hotel doesn't have a lounge.
Gosh, I've seen breakfasts where it's neither "continental" nor "full" exactly but a coupon for a certain amount of money, which at least covers the continental buffet but may alternately cover some, though not all, options off the menu as well. (Or you have yet another option, of ordering more, either a pricier buffet or pricier item[s] off the menu, and just paying the difference.) But again, that was at specific hotels, never in the T&Cs.
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If this is the standard...
...then it would seem if they provide you with a choice of Carnation Breakfast Bars (do they still make those?) in the restaurant or 750 points they've fulfilled their obligation. It might not be the breakfast you want, but they've provided breakfast. I'm not sure where you are getting that the requirement is anything but a minimal breakfast.
In Europe, hotels without a Lounge offer a daily choice of
- breakfast for two in the restaurant or
- 750 points
- breakfast for two in the restaurant or
- 750 points
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Needs to be a bannable offense on all message boards and forums.
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#29
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what does "continental breakfast" mean anyway?
The issue here is whether "breakfast" is different than a "continental breakfast." I would argue that any reasonable person reading the official terms of service for elite-level Marriott guests, as currently published on the Marriott website, would agree that a hotel in Europe has to provide more than a "continental breakfast" if either the hotel's lounge is closed or the hotel doesn't have a lounge.
IMHO, "continental breakfast" in the hotel industry at large is such an overused and misused term that it's pretty meaningless. I think it originally meant the standard southern European breakfast of toast and jam and coffee. (It certainly didn't mean the lavish standard Scandinavian breakfast, even though technically the Scandinavian peninsula is still part of the "continent".)
There are budget hotel chain aplenty all across the US (not sure about other parts of the world) where "continental" breakfast might mean only donuts or bagels and maybe cereal for the kids.
OTOH, at "lower midscale" properties with a free breakfast, "continental" breakfast means whatever is on the buffet, even if it includes one or two token hot food items.
Finally, at those few Marriott-program properties where I've been given it, "continental" breakfast simply means the cold buffet, as opposed to the hot buffet. But what is on the cold buffet of course varies. At a better hotel, it's hopefully got at least sliced cheese/meats you can put on your bread for a bit more substantial breakfast than just bread alone.
Anyway, back to Europe, Europe is big place, with lots of different countries. As I already mentioned, putting Marriott aside for a moment, the standard across other indie or small chain hotels for breakfast is completely different in Italy versus Norway. It's as different (in variety, though not quality) as the difference between a Days Inn and the buffet at a Ritz, in that in Italy it's just a few breads and jams on your table, while in Norway it's often a multi-room buffet that beats any other free buffet I've had in hotels anywhere else in the world by a mile.
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