club access on weekend?
Mar 14, 2015 | 11:20 am
#1
Original Poster
Join Date: Sep 2011
Posts: 85
club access on weekend?
So both my wife and I are individually gold members (she has been gold or plat for many years), and we are in Marriott hotels on many weekends for personal travel. It has been our experience that even though the club is closed on the weekend, usually your room key will still open the door so you can pick up a water or soda.
But at the Marriott we are at this weekend in San Ramon CA we were told that policy is to keep the club totally locked on the weekend, and that has always been the corporate policy.
So have we just been lucky overthe years? Or a corporate policy change?
Otherwise a lovely hotel!
Don from Chicagoland
But at the Marriott we are at this weekend in San Ramon CA we were told that policy is to keep the club totally locked on the weekend, and that has always been the corporate policy.
So have we just been lucky overthe years? Or a corporate policy change?
Otherwise a lovely hotel!
Don from Chicagoland
Mar 14, 2015 | 11:40 am
#2
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
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Don:
For US properties, it is a property-by-property decision to open the lounge or make it accessible during the weekend. That's why there is the following thread in this forum: http://www.flyertalk.com/forum/marri...-weekends.html
Here's the entry for the San Ramon Marriott (where I have stayed and had the same experience):
San Ramon / Marriott / CLOSED Weekends & Holidays; buffet breakfast in restaurant; 2 i-net terminals + free wifi; report of comped free parking (not sure if it's a bennie or one-off); 09/21/14 update
For US properties, it is a property-by-property decision to open the lounge or make it accessible during the weekend. That's why there is the following thread in this forum: http://www.flyertalk.com/forum/marri...-weekends.html
Here's the entry for the San Ramon Marriott (where I have stayed and had the same experience):
San Ramon / Marriott / CLOSED Weekends & Holidays; buffet breakfast in restaurant; 2 i-net terminals + free wifi; report of comped free parking (not sure if it's a bennie or one-off); 09/21/14 update
Mar 14, 2015 | 12:26 pm
#3
Join Date: Jan 2015
Location: Seattle
Posts: 85
Don:
For US properties, it is a property-by-property decision to open the lounge or make it accessible during the weekend. That's why there is the following thread in this forum: http://www.flyertalk.com/forum/marri...-weekends.html
Here's the entry for the San Ramon Marriott (where I have stayed and had the same experience):
San Ramon / Marriott / CLOSED Weekends & Holidays; buffet breakfast in restaurant; 2 i-net terminals + free wifi; report of comped free parking (not sure if it's a bennie or one-off); 09/21/14 update
For US properties, it is a property-by-property decision to open the lounge or make it accessible during the weekend. That's why there is the following thread in this forum: http://www.flyertalk.com/forum/marri...-weekends.html
Here's the entry for the San Ramon Marriott (where I have stayed and had the same experience):
San Ramon / Marriott / CLOSED Weekends & Holidays; buffet breakfast in restaurant; 2 i-net terminals + free wifi; report of comped free parking (not sure if it's a bennie or one-off); 09/21/14 update
I'm curious about the answer as well...
Mar 14, 2015 | 1:21 pm
#4
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
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Really? In what way?
Bolding mine.
Locking the lounge when it is closed is a property-by-property thing; that's why that additional data element is collected and reported in the thread. The entry for the San Ramon Marriott does not say KEY ACCESSIBLE, so I would not expect it to be so on the weekend.
...It has been our experience that even though the club is closed on the weekend, usually your room key will still open the door so you can pick up a water or soda.
But at the Marriott we are at this weekend in San Ramon CA we were told that policy is to keep the club totally locked on the weekend, and that has always been the corporate policy.
But at the Marriott we are at this weekend in San Ramon CA we were told that policy is to keep the club totally locked on the weekend, and that has always been the corporate policy.
To avoid confusion: CLOSED on weekends means the lounge shuts down around noon on Friday & doesn't re-open until 5:00pm on Sunday (w/ the exception of some Middle East countries, whose weekends are on dif days). OPEN means that the lounge is still open for brekkie and evening offerings of food and drink Fri night, all day Sat & all day Sun. KEY ACCESSIBLE means the lounge is closed, but you can still enter with your room key to use the internet terminal or grab a soda or bottled water.
you could do it afterall. The answer - thanks a bunch
Mar 14, 2015 | 2:49 pm
#6
Join Date: Aug 2004
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Mar 14, 2015 | 4:37 pm
#7
FlyerTalk Evangelist
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very lucky indeed. While I find that some are 'open' for soft drinks and sometimes even snacks ...most of them are closed.
Mar 15, 2015 | 6:14 am
#9
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
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I've never heard of a corporate Marriott "policy" requiring hotels to lock their CLs on the weekends and doubt there is one. As mentioned, Marriott does have a policy that a Gold/Plat elite should receive at least a continental breakfast every morning (with the usual exceptions like resorts.)
I would guess most lock them as the lounge will be unattended over the weekend. But if a hotel wants to close the lounge, but leave it open for those with key access, they can do that (and a few do.)
I would guess most lock them as the lounge will be unattended over the weekend. But if a hotel wants to close the lounge, but leave it open for those with key access, they can do that (and a few do.)