club access on weekend?
 

So both my wife and I are individually gold members (she has been gold or plat for many years), and we are in Marriott hotels on many weekends for personal travel. It has been our experience that even though the club is closed on the weekend, usually your room key will still open the door so you can pick up a water or soda.

But at the Marriott we are at this weekend in San Ramon CA we were told that policy is to keep the club totally locked on the weekend, and that has always been the corporate policy.

So have we just been lucky overthe years? Or a corporate policy change?

Otherwise a lovely hotel!

Don from Chicagoland

Don:

For US properties, it is a property-by-property decision to open the lounge or make it accessible during the weekend. That's why there is the following thread in this forum: http://www.flyertalk.com/forum/marri...-weekends.html

Here's the entry for the San Ramon Marriott (where I have stayed and had the same experience):

San Ramon / Marriott / CLOSED Weekends & Holidays; buffet breakfast in restaurant; 2 i-net terminals + free wifi; report of comped free parking (not sure if it's a bennie or one-off); 09/21/14 update

this does not at all answer the OP's question.

I'm curious about the answer as well...

Really? In what way?

Bolding mine.

Locking the lounge when it is closed is a property-by-property thing; that's why that additional data element is collected and reported in the thread. The entry for the San Ramon Marriott does not say KEY ACCESSIBLE, so I would not expect it to be so on the weekend.

In any way.

here it is :) you could do it afterall. The answer - thanks a bunch :)

Yes, you've been lucky over the years.

very lucky indeed. While I find that some are 'open' for soft drinks and sometimes even snacks ...most of them are closed.

The question is whether or not it's policy to have the lounge locked. OP already knows it's locked for the hotel he/she is staying at. I believe the first answer was perfectly fine

I've never heard of a corporate Marriott "policy" requiring hotels to lock their CLs on the weekends and doubt there is one. As mentioned, Marriott does have a policy that a Gold/Plat elite should receive at least a continental breakfast every morning (with the usual exceptions like resorts.)

I would guess most lock them as the lounge will be unattended over the weekend. But if a hotel wants to close the lounge, but leave it open for those with key access, they can do that (and a few do.)

EXTREMELY lucky, IME. I find it lucky if I can access a lounge mid week, mid day and find anything left out besides water and pepsi products lately. A bag of chips or fruit or a bowl of nuts is a rarity these days.