Modifying resrevation on website question
Nov 9, 2014 | 7:06 pm
#1
Original Poster
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Gold
Posts: 15,009
Modifying resrevation on website question
Haven't stay in a Marriott for several years and definitely before their latest website refresh.
I'm booked on a corporate rate in a 2 Queen room. A 1K on my corporate rate just become available (if I make a new booking). Is this possible to modify my reservation to the 1K online?
When I modify room type in my reservation, it will show the 1K but at public rates. If I try to change dates, it allows me to specify my corporate rate code but keeps me in my current room type.
I can't cancel current reservation and book new one as I'm inside the cancellation window.
Thanks.
I'm booked on a corporate rate in a 2 Queen room. A 1K on my corporate rate just become available (if I make a new booking). Is this possible to modify my reservation to the 1K online?
When I modify room type in my reservation, it will show the 1K but at public rates. If I try to change dates, it allows me to specify my corporate rate code but keeps me in my current room type.
I can't cancel current reservation and book new one as I'm inside the cancellation window.
Thanks.
Nov 10, 2014 | 4:39 am
#2
Join Date: Jan 2009
Location: IAD
Programs: UA Gold, Marriott Rewards - LTPP
Posts: 4,242
If you pull up the reservation click on the edit button to the right of room(s).
If it won't let you switch you should call the hotel. I bet they'll do it without a problem.
If it won't let you switch you should call the hotel. I bet they'll do it without a problem.
Nov 10, 2014 | 6:43 am
#3
Original Poster
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Gold
Posts: 15,009
Thanks. When I hit edit it display all the different room types avail (including 1K) but will not show it with the corp rate just public rates.
If I make a new booking the 1k is avail with the corp rate.
If I make a new booking the 1k is avail with the corp rate.
Nov 11, 2014 | 6:24 pm
#4
Join Date: Sep 2011
Location: Boston, MA
Programs: Marriott Platinum; Hilton Diamond; United Platinum; AA Gold
Posts: 141
I've had various luck with corporate rates. Some rates correspond to a Corp Code that works at Marriott.com, in which case, making a change isn't an issue. In other cases, it's specific to the property and not possible to do it using a code on Marriott.com, which is when you need to call them or rebook using your corp. system.