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Modifying resrevation on website question
Haven't stay in a Marriott for several years and definitely before their latest website refresh.
I'm booked on a corporate rate in a 2 Queen room. A 1K on my corporate rate just become available (if I make a new booking). Is this possible to modify my reservation to the 1K online? When I modify room type in my reservation, it will show the 1K but at public rates. If I try to change dates, it allows me to specify my corporate rate code but keeps me in my current room type. I can't cancel current reservation and book new one as I'm inside the cancellation window. Thanks. |
If you pull up the reservation click on the edit button to the right of room(s).
If it won't let you switch you should call the hotel. I bet they'll do it without a problem. |
Thanks. When I hit edit it display all the different room types avail (including 1K) but will not show it with the corp rate just public rates.
If I make a new booking the 1k is avail with the corp rate. |
I've had various luck with corporate rates. Some rates correspond to a Corp Code that works at Marriott.com, in which case, making a change isn't an issue. In other cases, it's specific to the property and not possible to do it using a code on Marriott.com, which is when you need to call them or rebook using your corp. system.
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