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-   -   Modifying resrevation on website question (https://www.flyertalk.com/forum/marriott-rewards/1627359-modifying-resrevation-website-question.html)

seawolf Nov 9, 2014 7:06 pm

Modifying resrevation on website question
 
Haven't stay in a Marriott for several years and definitely before their latest website refresh.

I'm booked on a corporate rate in a 2 Queen room. A 1K on my corporate rate just become available (if I make a new booking). Is this possible to modify my reservation to the 1K online?

When I modify room type in my reservation, it will show the 1K but at public rates. If I try to change dates, it allows me to specify my corporate rate code but keeps me in my current room type.

I can't cancel current reservation and book new one as I'm inside the cancellation window.

Thanks.

njcommodore Nov 10, 2014 4:39 am

If you pull up the reservation click on the edit button to the right of room(s).

If it won't let you switch you should call the hotel. I bet they'll do it without a problem.

seawolf Nov 10, 2014 6:43 am

Thanks. When I hit edit it display all the different room types avail (including 1K) but will not show it with the corp rate just public rates.

If I make a new booking the 1k is avail with the corp rate.

BostonBusinessTraveler Nov 11, 2014 6:24 pm

I've had various luck with corporate rates. Some rates correspond to a Corp Code that works at Marriott.com, in which case, making a change isn't an issue. In other cases, it's specific to the property and not possible to do it using a code on Marriott.com, which is when you need to call them or rebook using your corp. system.


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