Breaking up with Marriott

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Feb 18, 2013 | 9:58 am
  #196  
If someone will buy my Marriott Timeshare, I will be done with them for good. I have not had a paid stay in Marriott for over two years, and do not see that changing anytime soon.
Feb 19, 2013 | 7:04 pm
  #197  
Quote: So far we had to put up with lack of platinum benefits...now on top of it...point devaluation....Bye bye Marriott
All of the hotel loyalty programs have point devaluations, see below.

Quote: It's clear that each of the hotel chains and each of the loyalty programs has its plusses and minuses. Some may be a better fit for some customers than others. By all means, if you find that one isn't working for you then try another to see if it better fits your needs!

But I expect that Marriott doesn't give a hoot about a small handful of vocal complainers here. Every year I suspect there is a pool of customers who defect, rotating around each of the chains. For every Marriott complainer here there is a SPG complainer who vows "never again!" and switches their loyalty to Marriott. So none of the chains can get too worked up about it.

To me, the most important thing in my hotel stays is to be able to count on a comfortable, functional room, a friendly and genuinely caring staff, and pretty much everything else is gravy. That's not to say I'm not demanding when it comes to wanting a stylish lobby or an intriguing hotel restaurant or a great spread in the concierge lounge or whatever. But Marriott consistently delivers the basics better than any other chain (I stay 98% in FS hotels). And they generally do pretty well on the other factors that take me from being a satisfied guest to an enthusiastically happy guest. That's why, even though I'm lifetime plat, I still spend most of my hotel nights in Marriott beds. A suite upgrade at a Sheraton or free breakfast on the weekend at a Hilton resort are worth a lot less to me than the peace of mind of knowing that Marriott will deliver a consistently great product.

Obviously other people have different priorities, which is fine. And they're even welcome to complain on a message board--that's one of the things this place is for! But don't expect me to join the "boycott" or try to bludgeon me into supporting it.
+1, the difference is people who are truly loyal, and those who are always looking around for a better deal, and the current better point promotion.

Quote: I will continue to stay at Marriotts when it fits the need, however, I will be cancelling my Marriott credit card. The annual fee is no longer worth the annual certificate and my travel has declined or is varied enough that he bonus points are not worth the CC. I will also probably stay else when the megabonus is a certificate. I can't use them much in Boston now which is where we want to get away for a weekend where we go. Still a couple options on 128 but nothing "downtown" (Courtyard in Brookline used to be a good cat 5 option).

For work right now, staying at carlson hotels because of the triple bonus points. I have always favored bonus points over the annual certs anyway so I can save them for a vacation for a week somewhere.

Cheers.
What do you pay for your annual fee? And how is the extra bonus points on Marriott stays alone and the extra benefits for $3,000 spend on the credit card not enough to justify the annual fee?

Quote: I am not completely boycotting Marriott however the diminished program has driven my stays to under $45 SHS/FI stays and LNF rates that are very competitive.

Higher revenue stays are at Hilton.
For those people who are thinking of decamping from Marriott to move to Hilton or other chains due to the MR changes just announced, you should know that Marriott is no different than all of the chains in having annual changes to their rewards programs. Today, Hilton announced expansion to TEN awards categories, and also seasonal differences for points redemptions (something Marriott does not yet have), as well as elites get fifth night free after four awards nights (something Marriott has had for at least two years already). In the grand scheme of things, Marriott really is not that bad.
Feb 19, 2013 | 7:49 pm
  #198  
For all those saying they're moving to the HHonors program - they just announced devaluations that appear worse than Marriott's. Good luck.
Feb 19, 2013 | 7:58 pm
  #199  
Hilton's devaluation is shocking
Feb 19, 2013 | 8:47 pm
  #200  
and now with their newly announced 77-pgs, MUCH easier to spend more of...........enjoy your future with HH.......

Quote: However, Hilton points are MUCH easier to earn..........

So as far as I am concerned--HH has been eating MR's (non-existent) breakfast--and lunch.
Feb 19, 2013 | 9:09 pm
  #201  
Quote: If someone will by my Marriott Timeshare, I will be done with them for good. I have not had a paid stay in Marriott for over two years, and do not see that changing anytime soon.
You might be familiar with it already but just in case you're not, come on over to the Marriott board at tugbbs.com (Timeshare Users Group) and we'll be glad to try to help you.
Feb 20, 2013 | 11:49 am
  #202  
Quote: All true.

So I am starting to choose the hotel that is best for me on the specific trip - without worrying about points, bonuses, or a complicated mental evaluation of whether a free breakfast is worth more to us than suite upgrade!

One of the best hotel stays recently? OMNI. The program as a whole s*cks - but the great part is bennies start on the first stay. So free Internet, free clothes pressing, and yep....coffee delivered to the room as my wake up call. Tiny chain footprint...but there was one where I needed to be.

Early days yet, but so far? Amazingly freeing.
+1. I too am starting to take a more level-headed and reasonable approach.

Before, Marriott pretty much received all my hotel money except on rare occasions where Marriott was not a feasible choice. I'm now opening up my criteria to include SPG and Hyatt more. NOT because I think their programs are so much better, rather, I've had good stays there and being a top-tier MR has lost some value for me.

BTW, I agree with the OMNI post. Their program is not so good for frequent travelers, but you are dead on with the "starter bennies". My best hotel stay in the past 3 years was at the San Diego Omni. Loved everything about the hotel and the service.
Feb 21, 2013 | 12:39 am
  #203  
Quote: For all those saying they're moving to the HHonors program - they just announced devaluations that appear worse than Marriott's. Good luck.
No question--Hilton's devaluation is far worse than Marriott's.

I'm off to Hyatt either way. Getting a Diamond status match was accomplished pronto.

But I guess Marriott will be my back-up when Hyatt does not have a location where I need to be.
Feb 21, 2013 | 5:59 am
  #204  
http://boardingarea.com/blogs/thewan...ing+Aramean%29

Actually Hilton is worse and this proves it using hard Data.
Feb 21, 2013 | 6:06 am
  #205  
apples and oranges comparison unless you have a Marriott & Hilton sitting next to each other and then compare the changes, if any, but trying to com pare whats going on at a Hampton Inn in Backwater, USA, to an increase at a Conrad/Hilton/JW in London isn't a "real" comparison (since several of these changes have been caused in part by the decreasing value in the US$).................

Quote: http://boardingarea.com/blogs/thewan...ing+Aramean%29

Actually Hilton is worse and this proves it using hard Data.
Feb 21, 2013 | 6:14 am
  #206  
Quote: apples and oranges comparison unless you have a Marriott & Hilton sitting next to each other and then compare the changes, if any, but trying to com pare whats going on at a Hampton Inn in Backwater, USA, to an increase at a Conrad/Hilton/JW in London isn't a "real" comparison (since several of these changes have been caused in part by the decreasing value in the US$).................
Funny if you read the comments on the bottom of the article everyone BUT YOU agree with the author. Looks like just another example of YOU using that Marriott Toothbrush. This is a well known Travel Blogger who has NO reason to slant his findings. He used Math and hard data to reach his conclusions.
Feb 21, 2013 | 6:23 am
  #207  
and there are similar blogs that reason completely different, but then again it takes someone with an open mind to understand logic..............
as to math, MR's raises the Cat bar by 1 while HH raises the Cat by 3............so in your mind and that of the blogger you're so in love with 1=3.....With that type of math Obama should hire you to balance the budget!!!!!!!!

Quote: Funny if you read the comments on the bottom of the article everyone BUT YOU agree with the author. Looks like just another example of YOU using that Marriott Toothbrush. This is a well known Travel Blogger who has NO reason to slant his findings. He used Math and hard data to reach his conclusions.
Feb 21, 2013 | 6:27 am
  #208  
Quote: and there are similar blogs that reason completely different, but then again it takes someone with an open mind to understand logic..............
as to math, MR's raises the Cat bar by 1 while HH raises the Cat by 3............so in your mind and that of the blogger you're so in love with 1=3.....With that type of math Obama should hire you to balance the budget!!!!!!!!
So you are right and everyone else is wrong? Show me these "other blogs". Fact is you can't as nobody has written what you are claiming and this is as objective as it come (look at the comment section of the article and the high praise for his work). You just don't like the facts.
Feb 21, 2013 | 6:41 am
  #209  
http://boardingarea.com/blogs/viewfr...honors-points/
http://www.scoop.it/t/customer-loyal...estroy-loyalty
http://thepointsguy.com/2013/02/the-...luation-story/
http://www.tugbbs.com/forums/showthr...valuation.html

Quote: So you are right and everyone else is wrong? Show me these "other blogs". Fact is you can't as nobody has written what you are claiming and this is as objective as it come (look at the comment section of the article and the high praise for his work). You just don't like the facts.
Feb 21, 2013 | 6:48 am
  #210  
can you show me where they say Hilton was worse than Marriott? Don't see it like you claimed.