Can't find reservation code
Nov 12, 2012 | 7:55 am
#1
Original Poster
Join Date: Nov 2011
Posts: 51
Can't find reservation code
So I made a reservation at the Wailea Marriott next week. The reservation rate is called "Shop and Spa" and I have searched high and low for the rate on website, for future availability with the rate. I've emailed the hotel concierge a couple of times and gotten no response.
I know that one of the items that was included was a 50 minute daily massage and I was hoping that we could swap out or combine one of the massages into another treatment.
So my questions are:
1. Has anyone booked this rate and gotten something besides the massage?
2. Any idea how I can find the rate code so I can view the rate rules to see what all is included?
Any help would be appreciated. I can't believe I didn't print the rate rules when I made the reservations so it really is on me.
I know that one of the items that was included was a 50 minute daily massage and I was hoping that we could swap out or combine one of the massages into another treatment.
So my questions are:
1. Has anyone booked this rate and gotten something besides the massage?
2. Any idea how I can find the rate code so I can view the rate rules to see what all is included?
Any help would be appreciated. I can't believe I didn't print the rate rules when I made the reservations so it really is on me.
Nov 12, 2012 | 9:35 am
#2
Join Date: Feb 2008
Location: CLT
Programs: AA-EXP, MR-PP
Posts: 3,440
You should be able to look at existing reservation as it does have rules in it.
Nov 12, 2012 | 5:40 pm
#3
Suspended
Join Date: Jul 2005
Location: Thailand
Programs: Marriott - P; HH - G; Hyatt - P; Avis - LT First
Posts: 5,023
Code EW5 is no longer available...........
http://www.dealbase.com/Wailea/Waile...-Massage-11713
http://www.dealbase.com/Wailea/Waile...-Massage-11713
So I made a reservation at the Wailea Marriott next week. The reservation rate is called "Shop and Spa" and I have searched high and low for the rate on website, for future availability with the rate. I've emailed the hotel concierge a couple of times and gotten no response.
I know that one of the items that was included was a 50 minute daily massage and I was hoping that we could swap out or combine one of the massages into another treatment.
So my questions are:
1. Has anyone booked this rate and gotten something besides the massage?
2. Any idea how I can find the rate code so I can view the rate rules to see what all is included?
Any help would be appreciated. I can't believe I didn't print the rate rules when I made the reservations so it really is on me.
I know that one of the items that was included was a 50 minute daily massage and I was hoping that we could swap out or combine one of the massages into another treatment.
So my questions are:
1. Has anyone booked this rate and gotten something besides the massage?
2. Any idea how I can find the rate code so I can view the rate rules to see what all is included?
Any help would be appreciated. I can't believe I didn't print the rate rules when I made the reservations so it really is on me.