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Old Nov 12, 2012 | 7:55 am
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TexasWook
 
Join Date: Nov 2011
Posts: 51
Can't find reservation code

So I made a reservation at the Wailea Marriott next week. The reservation rate is called "Shop and Spa" and I have searched high and low for the rate on website, for future availability with the rate. I've emailed the hotel concierge a couple of times and gotten no response.

I know that one of the items that was included was a 50 minute daily massage and I was hoping that we could swap out or combine one of the massages into another treatment.

So my questions are:

1. Has anyone booked this rate and gotten something besides the massage?

2. Any idea how I can find the rate code so I can view the rate rules to see what all is included?

Any help would be appreciated. I can't believe I didn't print the rate rules when I made the reservations so it really is on me.
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