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-   -   Can't find reservation code (https://www.flyertalk.com/forum/marriott-rewards/1406449-cant-find-reservation-code.html)

TexasWook Nov 12, 2012 7:55 am
Can't find reservation code
 
So I made a reservation at the Wailea Marriott next week. The reservation rate is called "Shop and Spa" and I have searched high and low for the rate on website, for future availability with the rate. I've emailed the hotel concierge a couple of times and gotten no response.

I know that one of the items that was included was a 50 minute daily massage and I was hoping that we could swap out or combine one of the massages into another treatment.

So my questions are:

1. Has anyone booked this rate and gotten something besides the massage?

2. Any idea how I can find the rate code so I can view the rate rules to see what all is included?

Any help would be appreciated. I can't believe I didn't print the rate rules when I made the reservations so it really is on me.

iztok Nov 12, 2012 9:35 am
You should be able to look at existing reservation as it does have rules in it.

BKKLEE Nov 12, 2012 5:40 pm
Code EW5 is no longer available...........
http://www.dealbase.com/Wailea/Waile...-Massage-11713

Originally Posted by TexasWook (Post 19668365)
So I made a reservation at the Wailea Marriott next week. The reservation rate is called "Shop and Spa" and I have searched high and low for the rate on website, for future availability with the rate. I've emailed the hotel concierge a couple of times and gotten no response.

I know that one of the items that was included was a 50 minute daily massage and I was hoping that we could swap out or combine one of the massages into another treatment.

So my questions are:

1. Has anyone booked this rate and gotten something besides the massage?

2. Any idea how I can find the rate code so I can view the rate rules to see what all is included?

Any help would be appreciated. I can't believe I didn't print the rate rules when I made the reservations so it really is on me.


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