Ritz Carlton in Marriot Rewards
#16
Used to be bulldoggolfer05
Join Date: May 2007
Location: São Paulo, BR/Miami Beach, FL/NYC/DXB
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Posts: 2,295
The MGM along with half of the other major hotels on the Strip (Bellagio, Circus Circus, CityCenter [if it ever opens], Excalibur, Luxor, Mandalay Bay, Mirage, Monte Carlo, NYNY, and Treasure Island) are owned by MGM-Mirage. Any partnership Marriott had with MGM was probably done before MGM Grand merged with Mirage Resorts in 2000 and as such would more than likely no longer exist. The other half of the Strip (Bally's, Caesar's Palace, Flamingo, Harrah's, Imperial Palace, Paris, and Rio [although not on the Strip]) is owned by Harrah's Corporation. (My UNLV education finally does me some good )
Last edited by NDDomer86; Sep 19, 2008 at 8:59 pm
#17
FlyerTalk Evangelist
Join Date: Feb 2001
Location: IAH
Programs: La Ministreuse de Surréalisme, CO Plat, MR Plat, SPG Plat
Posts: 11,358
Other than the basic Marriott Suites, Renaissance and JW? No dice. The partnership with MGM ended years ago (again, I don't remember when, but it was quite a while ago).
Regarding earning at the Ritz Carlton, I used to spend a few nights every year at the Buckhead Atlanta property and remember always earning points there (90s); I do not recall whether or not I earned at Marina Del Rey which again was a property I spent a fair amount of time at. I'm guessing since I stayed there and stopped I was earning there. I don't remember if it was hit and miss; but Socrates would certainly know and it was just too long ago and too many stays ago Other chains have found that their top tier properties do just fine in their rewards program but MR for whatever reason keep theirs out.
Regarding earning at the Ritz Carlton, I used to spend a few nights every year at the Buckhead Atlanta property and remember always earning points there (90s); I do not recall whether or not I earned at Marina Del Rey which again was a property I spent a fair amount of time at. I'm guessing since I stayed there and stopped I was earning there. I don't remember if it was hit and miss; but Socrates would certainly know and it was just too long ago and too many stays ago Other chains have found that their top tier properties do just fine in their rewards program but MR for whatever reason keep theirs out.
#18
Join Date: Dec 2003
Location: Redondo Beach, CA USA
Programs: UA 1KMM, Bonvoy LTE+A, HH D, Nat'l EE, Hertz Plat, Avis PC
Posts: 3,713
I suspect that the lack of points earning at RC has a multitude of reasons:
- They are turning a tidy profit without having to offer rewards. Their typical guest isn't affected by downturns in the economy and cares much more about consistently outstanding service than they do about earning points.
- They actually want to discourage the typical points hound from staying there, as this is NOT the clientele they want filling their hotels. The people who complain about paying $10 for breakfast or internet access and feel a sense of entitlement by staying a few dozen nights a year would actually break the RC model, because they try so very hard to wildly satisfy every guest.
- Marriott doesn't want to deal with the headache of setting up another whole points and rewards scheme for another tier of properties. They are already getting all kinds of flak for the perks they offer frequent repeat guests all the way from the FI to the FS. They certainly wouldn't offer free upgrades to the club level, and that alone would create a firestorm here from those who feel their 50 nights at $60/night SHS entitle them to the world.
Sorry to sound harsh, but the downsides are huge and I see very little upside to Marriott. To those of you who say you'd be giving more business to RC if they offered points, are you instead taking your money to the Four Seasons or the Fairmont? I doubt it--more likely (given that you're posting here in the Marriott board, after all) you've just shifted your stays to the more downscale Marriott brands, which is right where they want those of us who care about things like points and perks.
- They are turning a tidy profit without having to offer rewards. Their typical guest isn't affected by downturns in the economy and cares much more about consistently outstanding service than they do about earning points.
- They actually want to discourage the typical points hound from staying there, as this is NOT the clientele they want filling their hotels. The people who complain about paying $10 for breakfast or internet access and feel a sense of entitlement by staying a few dozen nights a year would actually break the RC model, because they try so very hard to wildly satisfy every guest.
- Marriott doesn't want to deal with the headache of setting up another whole points and rewards scheme for another tier of properties. They are already getting all kinds of flak for the perks they offer frequent repeat guests all the way from the FI to the FS. They certainly wouldn't offer free upgrades to the club level, and that alone would create a firestorm here from those who feel their 50 nights at $60/night SHS entitle them to the world.
Sorry to sound harsh, but the downsides are huge and I see very little upside to Marriott. To those of you who say you'd be giving more business to RC if they offered points, are you instead taking your money to the Four Seasons or the Fairmont? I doubt it--more likely (given that you're posting here in the Marriott board, after all) you've just shifted your stays to the more downscale Marriott brands, which is right where they want those of us who care about things like points and perks.
#19
FlyerTalk Evangelist
Join Date: Jul 2001
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Short answer is MI feels that RZ is a much stronger name than Marriott and associating RZ with Marriott would actually harm the brand
#20
Join Date: Jan 2003
Location: Dallas, TX, USA
Posts: 651
I agree with the previous post. The Ritz Carlton is a true luxury brand. There is a different established client base that probably has some cross over to Marriott hotels but not a big percentage.
And lets face it, those that generally stay at RC's don't really want to be rubbing elbows with the likes of myself
I'm looking for a clean room, free breakfast, the gym and a big screen TV somewhere at the bar to watch sports with a beer. Not exactly the RC demographic.
And the other thing I think they want to avoid is the "family vacation" crowd that goes to a hotel, to the local conveniance store, and camps out at the pool for a few days with their 3 kids and snacks....and wander the hallways in their swimsuits. Nothing wrong with that in my book, but likely to draw complaints from the RC crowd.
And at some of their extremely popular (and expensive) international locations there is simply no reason to be giving anything away. Plenty of demand exist and no real upside by having myself and folks like myself occasionally showing up.
Other hotel chain's luxury places don't compare (IMO) - Conrad isn't anywhere near the RC in terms of either service or reputation (and price since I've actually stayed at some conrads).
And lets face it, those that generally stay at RC's don't really want to be rubbing elbows with the likes of myself
I'm looking for a clean room, free breakfast, the gym and a big screen TV somewhere at the bar to watch sports with a beer. Not exactly the RC demographic.
And the other thing I think they want to avoid is the "family vacation" crowd that goes to a hotel, to the local conveniance store, and camps out at the pool for a few days with their 3 kids and snacks....and wander the hallways in their swimsuits. Nothing wrong with that in my book, but likely to draw complaints from the RC crowd.
And at some of their extremely popular (and expensive) international locations there is simply no reason to be giving anything away. Plenty of demand exist and no real upside by having myself and folks like myself occasionally showing up.
Other hotel chain's luxury places don't compare (IMO) - Conrad isn't anywhere near the RC in terms of either service or reputation (and price since I've actually stayed at some conrads).
#21
FlyerTalk Evangelist
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They probably decided that Ritz Carlton does not need a rewards program to attract enough business. These programs cost money, and the Ritz Carlton's target market is higher than the typical Marriott property.
Also, they want to make a distinction between the Ritz Carlton and the other Marriott properties.
Also, they want to make a distinction between the Ritz Carlton and the other Marriott properties.
#22
FlyerTalk Evangelist
Join Date: Jul 2001
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The MGM along with half of the other major hotels on the Strip (Bellagio, Circus Circus, CityCenter [if it ever opens], Excalibur, Luxor, Mandalay Bay, Mirage, Monte Carlo, NYNY, and Treasure Island) are owned by MGM-Mirage. Any partnership Marriott had with MGM was probably done before MGM Grand merged with Mirage Resorts in 2000 and as such would more than likely no longer exist. The other half of the Strip (Bally's, Caesar's Palace, Flamingo, Harrah's, Imperial Palace, Paris, and Rio [although not on the Strip]) is owned by Harrah's Corporation. (My UNLV education finally does me some good )
#23
FlyerTalk Evangelist
Join Date: Jul 2001
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very true but they dont have the image that RZ does either....I look at Conrad for one - the brand is weak outside of EU, most travelers in the US dont even know what it is and once they learn it offers HHonors points they assume it's a "Hilton", JW is another brand that most assume is just a "Marriott".....to my knowledge Four Seasons & Fairmont dont offer points however Raffles does
#24
Join Date: Nov 2007
Location: Austin, TX
Programs: AA Plat, UA Silver, Marriott Lifetime Titanium, Avis First
Posts: 226
Thanks for the clarifications everyone ... i learned my own lesson here: "to check the thread post dates!!" ha!
i just saw the thread in the most recent activities and assumed it was new.
Great explanations and i totally agree with the "why no RC points" ... although i always wish there was points >> .i can't disagree with any of the reasons of why there isn't any.
I smiled at a few of the responses. And i agree >> even though i've stayed at a few RC properties ... i really stick out like a sore thumb as i'm looking for the "marriott/traveler" amenities more than the Ritz service points. ha!
i just saw the thread in the most recent activities and assumed it was new.
Great explanations and i totally agree with the "why no RC points" ... although i always wish there was points >> .i can't disagree with any of the reasons of why there isn't any.
I smiled at a few of the responses. And i agree >> even though i've stayed at a few RC properties ... i really stick out like a sore thumb as i'm looking for the "marriott/traveler" amenities more than the Ritz service points. ha!
#25
Join Date: Feb 2005
Programs: Marriott Lifetime Titanium (former PP), Hilton Silver, UA Silver, AS Member, Hertz 5*
Posts: 3,906
I am glad Marriott offers the option of using points for RC stays, including pointsavers. I don't see myself using this option anytime soon, but I might one day if I find the right opportunity.
#26
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
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I agree. It is a great benefit that Marriott allows the use of points at RCs. I recently stayed at the Cayman RC on a PointSaver award. It was easily worth the points. ^
#27
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great hotel, I'm not sure who the GM is these days but I suspect it's the wonderful lady who opened the property, she has been with both MI and RZ for many years and is respected for her abilities (she was a SVP for RZ at one point and the GM of NYC Marquis before that)
#28
Moderator: Flying Blue (Air France & KLM), France and TravelBuzz!
Join Date: Jan 2001
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I agree with the previous post. The Ritz Carlton is a true luxury brand. There is a different established client base that probably has some cross over to Marriott hotels but not a big percentage.
And lets face it, those that generally stay at RC's don't really want to be rubbing elbows with the likes of myself
I'm looking for a clean room, free breakfast, the gym and a big screen TV somewhere at the bar to watch sports with a beer. Not exactly the RC demographic.
And the other thing I think they want to avoid is the "family vacation" crowd that goes to a hotel, to the local conveniance store, and camps out at the pool for a few days with their 3 kids and snacks....and wander the hallways in their swimsuits. Nothing wrong with that in my book, but likely to draw complaints from the RC crowd.
And at some of their extremely popular (and expensive) international locations there is simply no reason to be giving anything away. Plenty of demand exist and no real upside by having myself and folks like myself occasionally showing up.
Other hotel chain's luxury places don't compare (IMO) - Conrad isn't anywhere near the RC in terms of either service or reputation (and price since I've actually stayed at some conrads).
And lets face it, those that generally stay at RC's don't really want to be rubbing elbows with the likes of myself
I'm looking for a clean room, free breakfast, the gym and a big screen TV somewhere at the bar to watch sports with a beer. Not exactly the RC demographic.
And the other thing I think they want to avoid is the "family vacation" crowd that goes to a hotel, to the local conveniance store, and camps out at the pool for a few days with their 3 kids and snacks....and wander the hallways in their swimsuits. Nothing wrong with that in my book, but likely to draw complaints from the RC crowd.
And at some of their extremely popular (and expensive) international locations there is simply no reason to be giving anything away. Plenty of demand exist and no real upside by having myself and folks like myself occasionally showing up.
Other hotel chain's luxury places don't compare (IMO) - Conrad isn't anywhere near the RC in terms of either service or reputation (and price since I've actually stayed at some conrads).
#29
Join Date: Apr 2005
Location: Mid-Atlantic
Programs: AA Plat, UA Silver, DL Silver, Marriott Titanium, etc.
Posts: 4,210
Not saying this is wrong (the marketing folks usually know what they are doing), but it is still seems strange to me that a significant number of customers would behave that way. At least for me, not having RZ even in the Marriott booking system makes me less likely to even check them out for a stay.
#30
Join Date: Oct 2001
Programs: LTP, PP
Posts: 8,700
I suspect that the lack of points earning at RC has a multitude of reasons:
- They are turning a tidy profit without having to offer rewards. Their typical guest isn't affected by downturns in the economy and cares much more about consistently outstanding service than they do about earning points.
- They actually want to discourage the typical points hound from staying there, as this is NOT the clientele they want filling their hotels. The people who complain about paying $10 for breakfast or internet access and feel a sense of entitlement by staying a few dozen nights a year would actually break the RC model, because they try so very hard to wildly satisfy every guest.
- Marriott doesn't want to deal with the headache of setting up another whole points and rewards scheme for another tier of properties. They are already getting all kinds of flak for the perks they offer frequent repeat guests all the way from the FI to the FS. They certainly wouldn't offer free upgrades to the club level, and that alone would create a firestorm here from those who feel their 50 nights at $60/night SHS entitle them to the world.
Sorry to sound harsh, but the downsides are huge and I see very little upside to Marriott. To those of you who say you'd be giving more business to RC if they offered points, are you instead taking your money to the Four Seasons or the Fairmont? I doubt it--more likely (given that you're posting here in the Marriott board, after all) you've just shifted your stays to the more downscale Marriott brands, which is right where they want those of us who care about things like points and perks.
- They are turning a tidy profit without having to offer rewards. Their typical guest isn't affected by downturns in the economy and cares much more about consistently outstanding service than they do about earning points.
- They actually want to discourage the typical points hound from staying there, as this is NOT the clientele they want filling their hotels. The people who complain about paying $10 for breakfast or internet access and feel a sense of entitlement by staying a few dozen nights a year would actually break the RC model, because they try so very hard to wildly satisfy every guest.
- Marriott doesn't want to deal with the headache of setting up another whole points and rewards scheme for another tier of properties. They are already getting all kinds of flak for the perks they offer frequent repeat guests all the way from the FI to the FS. They certainly wouldn't offer free upgrades to the club level, and that alone would create a firestorm here from those who feel their 50 nights at $60/night SHS entitle them to the world.
Sorry to sound harsh, but the downsides are huge and I see very little upside to Marriott. To those of you who say you'd be giving more business to RC if they offered points, are you instead taking your money to the Four Seasons or the Fairmont? I doubt it--more likely (given that you're posting here in the Marriott board, after all) you've just shifted your stays to the more downscale Marriott brands, which is right where they want those of us who care about things like points and perks.
Last edited by joshua362; Sep 20, 2008 at 3:56 pm