Overlapping Reservations in different locations? Marriott Policy question.
May 14, 2012 | 4:22 pm
#1
Original Poster
Join Date: Jun 2010
Location: BTR
Programs: DL GM, UA Silver, Marriott Plat, National Exec
Posts: 1,810
Overlapping Reservations in different locations? Marriott Policy question.
Wife and I are going to be in TPA in a few weeks. Rooms are booked under my MR account. We are scheduled to be there from a Wed-Friday.
Well, I just got asked to be in LAX for a few days in the early half of that week. Checking into a Marriott hotel on Monday, and out on Thursday morning. I'm then heading to meet her in TPA
Thus, our Wednesday night stay will overlap.
Will we have any issues with Marriott regarding this?
Well, I just got asked to be in LAX for a few days in the early half of that week. Checking into a Marriott hotel on Monday, and out on Thursday morning. I'm then heading to meet her in TPA
Thus, our Wednesday night stay will overlap.
Will we have any issues with Marriott regarding this?
May 14, 2012 | 4:48 pm
#2
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Some place in this wonderful world (usually at 39,000 ft in seat 1C)
Programs: CO Gold Elite / NW Gold Elite
Posts: 13,747
Wife and I are going to be in TPA in a few weeks. Rooms are booked under my MR account. We are scheduled to be there from a Wed-Friday.
Well, I just got asked to be in LAX for a few days in the early half of that week. Checking into a Marriott hotel on Monday, and out on Thursday morning. I'm then heading to meet her in TPA
Thus, our Wednesday night stay will overlap.
Will we have any issues with Marriott regarding this?
Well, I just got asked to be in LAX for a few days in the early half of that week. Checking into a Marriott hotel on Monday, and out on Thursday morning. I'm then heading to meet her in TPA
Thus, our Wednesday night stay will overlap.
Will we have any issues with Marriott regarding this?
May 14, 2012 | 4:54 pm
#3
Suspended
Join Date: Sep 2010
Location: San Diego
Programs: Delta PLAT, Marriot Plat, IHG Plat, SPG Gold, A couple of other airlines - pee on
Posts: 623
I tried double booking as well. No issues with your stay, but you will not get room stay credit.
Marriott Rewards program earnings are based on a member personally staying in and paying for their room for one or more nights at any participating Marriott hotel. For the purposes of the program, it has been determined that a guest can not occupy more than one room at a time on the same night or nights in more than one hotel. As a result, a member is not eligible to receive Elite nights, points or miles for a room reserved and registered in their name at more than one hotel for the same night or nights.
Marriott Rewards program earnings are based on a member personally staying in and paying for their room for one or more nights at any participating Marriott hotel. For the purposes of the program, it has been determined that a guest can not occupy more than one room at a time on the same night or nights in more than one hotel. As a result, a member is not eligible to receive Elite nights, points or miles for a room reserved and registered in their name at more than one hotel for the same night or nights.
May 14, 2012 | 5:02 pm
#4
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Wife and I are going to be in TPA in a few weeks. Rooms are booked under my MR account. We are scheduled to be there from a Wed-Friday.
Well, I just got asked to be in LAX for a few days in the early half of that week. Checking into a Marriott hotel on Monday, and out on Thursday morning. I'm then heading to meet her in TPA
Thus, our Wednesday night stay will overlap.
Will we have any issues with Marriott regarding this?
Well, I just got asked to be in LAX for a few days in the early half of that week. Checking into a Marriott hotel on Monday, and out on Thursday morning. I'm then heading to meet her in TPA
Thus, our Wednesday night stay will overlap.
Will we have any issues with Marriott regarding this?
Slight chance they will deny points/credit for both properties for Wednesday night, but most likely it will not get caught by either property. If it does, a call to MR should get it resolved.
Ideally, I'd suggest booking the first night in TPA under her name so there is absolutely no problem with her arrival and ask the FDC to carry over the room on your rez when you arrive Thursday.
May 14, 2012 | 6:36 pm
#5
Join Date: Jan 2012
Posts: 757
Maybe refer your wife to the program, have her nights under her name and get a referral bonus of 2K each for the stay?
May 15, 2012 | 8:27 am
#6
Join Date: Sep 2011
Location: SLC
Programs: DL DM, UA Silver, Marriott Ambassador Elite, Marriott LTE, Hilton Diamond
Posts: 52
I have done this and received credit for both stays for the overlapping nights. My wife uses one of my credit cards to check-in and pay for the stays. I have done it twice this year so far and no problems either time. Each was a single night at another property.
May 15, 2012 | 10:44 am
#7
Join Date: Aug 2006
Location: DCA / WAS
Programs: DL 2+ million/PM, YX, Marriott Plt, *wood gold, HHonors, CO Plt, UA, AA EXP, WN, AGR
Posts: 9,386
I've done a week stay at one property and made an overnight trip to another (without checking out of the original hotel). I got credit for both for that one night.
May 15, 2012 | 12:00 pm
#8
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,777
I have inadvertently done this several times and wish that someone would have noticed and contacted me about the double booking, instead of letting me miss that I forgot to cancel or reserved for the wrong date, requiring that I pay for a room I didn't need or use. You will have no problem holding both reservations, IME.