Not receiving points for room charges
May 30, 2011 | 8:43 am
#1
Original Poster
Join Date: Aug 2008
Location: DEN
Programs: Recovering after 7 years of UA 1K, Still UA Silver (Which means nothing), Marriott Lifetime Plat Pre
Posts: 1,950
Not receiving points for room charges
I alway thought that MR members received points for anything charged to their room during a stay except tax, in addition to the cost of lodging. In fact, while searching for this, all I found was people asking how to get points for buying items at a Marriott, while not staying.
I have to admit, I always assumed Marriott did this, and that it was automatic. I never checked until recently and realized I am only getting points for the room cost. This upsets me as I always bill things to the room, or eat at the restaurants, or pay for the exorbitant dry cleaning, with the solace that at least I am getting points.
Last weekend Mrs. Emanon and I went on a small get-a-way to a Marriott hotel, my bill was:
Room: $249.00
Lounge: $22.15
Parking: $40.00
Retail: $21.93
And a bunch of taxes.
When I checked my MR Account, I only received 2,490 base points and the 50% Plat bonus. I expected 3,330.
I went back through all of my receipts for April and May, and its the same, lots of other items billed to my room, and I only ever received points for the room alone.
Is this something new? Or I have I been under the wrong impression or years?
I have to admit, I always assumed Marriott did this, and that it was automatic. I never checked until recently and realized I am only getting points for the room cost. This upsets me as I always bill things to the room, or eat at the restaurants, or pay for the exorbitant dry cleaning, with the solace that at least I am getting points.
Last weekend Mrs. Emanon and I went on a small get-a-way to a Marriott hotel, my bill was:
Room: $249.00
Lounge: $22.15
Parking: $40.00
Retail: $21.93
And a bunch of taxes.
When I checked my MR Account, I only received 2,490 base points and the 50% Plat bonus. I expected 3,330.
I went back through all of my receipts for April and May, and its the same, lots of other items billed to my room, and I only ever received points for the room alone.
Is this something new? Or I have I been under the wrong impression or years?
May 30, 2011 | 9:02 am
#2
FlyerTalk Evangelist
Join Date: Aug 2006
Location: SNA
Posts: 18,599
Was it a full service brand?
May 30, 2011 | 9:18 am
#3
Join Date: Feb 2003
Location: N Charleston South Carolina
Programs: UA PM (by 2MM), DL GM (by 3.5MM), Marriott Lifetime Plat
Posts: 1,655
Also, not at Ritz. Full service marriott's (Marriott, JW, ren) only give points on incidentals. And, btw, you have to check every time you stay. They often short you on points. Easy to correct, call MR. And not everything charged to the room counts, but the things you listed should.
Billy
Billy
May 30, 2011 | 9:23 am
#4
Original Poster
Join Date: Aug 2008
Location: DEN
Programs: Recovering after 7 years of UA 1K, Still UA Silver (Which means nothing), Marriott Lifetime Plat Pre
Posts: 1,950
The example was a full service Marriott, my other stays have been at a Ren, and a Fairfield Inn. No points for incidentals at either at least since April, but I have all of my receipts.
So is it just at Ren, Marriott, and JW, Marriott where I get points on incidentals?
So is it just at Ren, Marriott, and JW, Marriott where I get points on incidentals?
May 30, 2011 | 9:29 am
#5
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
I alway thought that MR members received points for anything charged to their room during a stay except tax, in addition to the cost of lodging. In fact, while searching for this, all I found was people asking how to get points for buying items at a Marriott, while not staying.
I have to admit, I always assumed Marriott did this, and that it was automatic. I never checked until recently and realized I am only getting points for the room cost. This upsets me as I always bill things to the room, or eat at the restaurants, or pay for the exorbitant dry cleaning, with the solace that at least I am getting points.
Last weekend Mrs. Emanon and I went on a small get-a-way to a Marriott hotel, my bill was:
Room: $249.00
Lounge: $22.15
Parking: $40.00
Retail: $21.93
And a bunch of taxes.
When I checked my MR Account, I only received 2,490 base points and the 50% Plat bonus. I expected 3,330.
I went back through all of my receipts for April and May, and its the same, lots of other items billed to my room, and I only ever received points for the room alone.
Is this something new? Or I have I been under the wrong impression or years?
I have to admit, I always assumed Marriott did this, and that it was automatic. I never checked until recently and realized I am only getting points for the room cost. This upsets me as I always bill things to the room, or eat at the restaurants, or pay for the exorbitant dry cleaning, with the solace that at least I am getting points.
Last weekend Mrs. Emanon and I went on a small get-a-way to a Marriott hotel, my bill was:
Room: $249.00
Lounge: $22.15
Parking: $40.00
Retail: $21.93
And a bunch of taxes.
When I checked my MR Account, I only received 2,490 base points and the 50% Plat bonus. I expected 3,330.
I went back through all of my receipts for April and May, and its the same, lots of other items billed to my room, and I only ever received points for the room alone.
Is this something new? Or I have I been under the wrong impression or years?
May 30, 2011 | 9:30 am
#6
FlyerTalk Evangelist
Join Date: Aug 2006
Location: SNA
Posts: 18,599
Yes, basically the non-Ritz full service should give you points for incidentals, but not at Courtyard, Fairfiled, Residence, etc.
May 30, 2011 | 10:11 am
#7
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 74,139
Also, it varies on the parking depending if it's parking that Marriott runs or whether it's through a city-owned parking garage for example.
Cheers.
Cheers.