How long for points to post?
Apr 11, 2011 | 11:55 am
#1
Original Poster
Join Date: Mar 2011
Location: HSV
Programs: HHonors Gold, SPG Gold
Posts: 880
How long for points to post?
I completed a stay at the Boston Long Wharf location (under construction, btw) last Wednesday. The points from that stay still have not posted. How long does it typically take for points to post?
(I was part of a conference and using the conference room rate. Could that be impacting things?)
(I was part of a conference and using the conference room rate. Could that be impacting things?)
Apr 11, 2011 | 1:47 pm
#2
A FlyerTalk Posting Legend
Join Date: Jun 2004
Location: Either at the shooting range or anywhere good beer can be found...
Posts: 52,783
I've had points post within 72 hours, others that took a week, and still others that never posted, and required a missing stay request. The missing stay request says 10 business days, so I'd give it that before worrying too much.
Apr 11, 2011 | 2:22 pm
#3
Join Date: Sep 2001
Location: Connecticut
Programs: AA LT plat; Delta Platinum ; Marriott LT titanium; Hilton Gold
Posts: 299
I have been told by customer service that when using a group / convention rate, it takes longer (much longer sometimes) for the points to post. I usually give it at least 2 calendar weeks and then call to get it posted.
Apr 11, 2011 | 9:19 pm
#4
Original Poster
Join Date: Mar 2011
Location: HSV
Programs: HHonors Gold, SPG Gold
Posts: 880
Thanks for the thoughts! Much appreciated 