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-   -   Concierge Lounge Etiquette (https://www.flyertalk.com/forum/marriott-rewards/1181795-concierge-lounge-etiquette.html)

username Mar 2, 2013 4:25 pm


Originally Posted by goingbananas (Post 20347856)
With Nana Entertainment area right around the corner, they have a fair amount of experience with this (especially in the lobby area/piano/bar)..;)

Maybe just keep the AC really high so people will have to wear more :D

dfe Mar 2, 2013 11:01 pm

In the young lady's defense, the attire guidelines contained in the Exec. Lounge info sheet suggests "business casual"--but no shorts which is obviously routinely ignored. She most certainly was in business casual attire given her assumed profession.

pooker Mar 2, 2013 11:24 pm


Originally Posted by dfe (Post 20349529)
In the young lady's defense, the attire guidelines contained in the Exec. Lounge info sheet suggests "business casual"--but no shorts which is obviously routinely ignored. She most certainly was in business casual attire given her assumed profession.

baaaazingggg :eek:

johnaalex Mar 3, 2013 2:52 am

That sounds more like the attire favoured by ladyboys rather than Thai ladies....

Jresn02 Mar 3, 2013 4:51 am

This Thread is Useless without Pictures

DYKWIA Mar 3, 2013 8:24 am


Originally Posted by jr1202sr (Post 20350361)
This Thread is Useless without Pictures

http://images2.wikia.nocookie.net/__...y_Marshall.jpg

cln Mar 3, 2013 11:57 am

Hahaha !!!!

Jresn02 Mar 3, 2013 1:40 pm


Originally Posted by DYKWIA (Post 20351150)

Welll done. :) ^

username Mar 18, 2013 11:28 pm

Lounge Staff Behavior/Style
 
I tried but could not find a thread on this but there is probably one...

We talk a lot about guest behavior/dress code for the lounge. I wonder - what about the staff's behavior?

I have been to lounges where the staff is basically there to help you and serve you.

Then there are lounges the staff would actually shake your hands and chat with you. I personally don't think people who handle food should be going around shaking people's hands to start with.

The other day, I was in a Chicago area lounge in the evening, the loudest person watching the TV and commeting was actually the lady who worked there. Even though she was watching with a guest...

I know the preference really comes down to each guest, location/culture and their mood of the day. In general, I really just prefer them to be there to help and serve - not to be my friend. On the other hand, I can see if things are too formal, then it is not relaxing....

Wonder what others think?

Thanks.

pooker Mar 18, 2013 11:36 pm

The lounge attendant should be there to assist all guests and make sure that there is plenty of food during required hours. I notice a tendency for lounge attendants to become buddy/friends with those who tip. Also, to a lesser extent, I also think lounge attendants should be there to make sure people are not slipping into the lounge uninvited.

SkiAdcock Mar 19, 2013 8:00 am

Some of my best lounge experiences are with lounge staff who are very friendly and helpful/go the extra mile; some of them even get Christmas cards from me.

One thing I don't like is if the lounge staff spend more time talking with each other or hiding out in the kitchen rather than making sure tables are cleaned/food restocked/helping guests.

Cheers.

iztok Mar 19, 2013 4:17 pm

I like interaction. For me it is like sitting at the bar. If bartender is not interacting then I might just as well sit at the table. I like the social aspect of the lounge. If staff is not present then I grab my stuff and leave. If it is interactive I might stay and grab a drink.

socalduck Mar 19, 2013 6:51 pm


Originally Posted by iztok (Post 20448200)
I like interaction. For me it is like sitting at the bar. If bartender is not interacting then I might just as well sit at the table. I like the social aspect of the lounge. If staff is not present then I grab my stuff and leave. If it is interactive I might stay and grab a drink.

. +1

dayone Mar 19, 2013 7:08 pm

A lounge attendant's job is guest service, not enduring an extended, one-way, guest-initiated conversation about travel.

Unless you're tipping, you may not be quite as interesting as you think you are.

What usually has more "I"s than Mississippi? A lounge guest's conversation with the attendant.

iztok Mar 19, 2013 7:39 pm

There is an interaction to be had w/o hogging the time of a concierge in a lounge.


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