Complementary Dry cleaning for Golds at JW?
Sep 14, 2010 | 11:05 pm
#1
Original Poster
Join Date: Jan 2009
Location: IAD
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Complementary Dry cleaning for Golds at JW?
I was at the JW Marriott in Mexico City recently and got 5 pieces of free dry cleaning (they upgraded me to a suite). Was that a fluke or was it because of my status/room type?
Sep 15, 2010 | 9:19 am
#2
Join Date: May 2003
Location: At This Point, Only G*d Knows!
Posts: 3,467
I have stayed there 10 times and all 10 times I have been upgraded to a nice suite and generally I am welcomed by some sort of manager.
While I do not really expect any special treatment, it is a really nice change from most Marriott properties.
Dan
Feb 13, 2011 | 9:31 am
#3
Join Date: Feb 2011
Posts: 1
question.....
i work at one of Marriott franchises.... i have a question.... how can we the workers communicate with the owner Bill Marriott?
Remember it's not all about the customers the associates plays a big role in the company.....
Remember it's not all about the customers the associates plays a big role in the company.....
Feb 13, 2011 | 10:06 am
#4
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Cheers.
Feb 13, 2011 | 4:00 pm
#5
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J. Willard Marriott Jr.
Chairman/CEO
Marriott International
10400 Fernwood Road
Bethesda, MD
Another method is to contact the regional franchise manager responsible for your hotel - your GM should have the individual's contact information (or can be very easily found on the Marrweb/MGS intranet site, although I would recommend going through your franchise company first)
Feb 22, 2011 | 10:05 pm
#6
Join Date: Jun 2001
Location: AVP
Programs: gold, titanium, platinum and diamond, but still no giraffe.
Posts: 330
i had the same thing happen to me when i stayed there a couple times back in 03-04. super great staff and i got a suite upgrade for one of the trips.
memories of mexico:
big glass showers, nice view of the polo grounds, huge thick towels, 2 wakeup calls in the morning, excellent tortilla soup and a great italian restaurant across the street from the hotel.
one funny story. the mexico peso symbol is like the dollar (in fact, they used it before we did). when i first got the room, i opened up the room service menu and the prices were something like: soup $270, salad $400, sandwich $900, etc... Totally freaked me out for a moment....
memories of mexico:
big glass showers, nice view of the polo grounds, huge thick towels, 2 wakeup calls in the morning, excellent tortilla soup and a great italian restaurant across the street from the hotel.
one funny story. the mexico peso symbol is like the dollar (in fact, they used it before we did). when i first got the room, i opened up the room service menu and the prices were something like: soup $270, salad $400, sandwich $900, etc... Totally freaked me out for a moment....
Feb 22, 2011 | 11:06 pm
#7
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Join Date: Aug 2006
Location: SNA
Posts: 18,600
Pune Marriott offers some free laundry/dry cleaning for plats, don't recall exactly how many pieces it was.