Dec 30, 2015, 10:18 am
Last edit by: rustykettel
Ten (10) Elite Nights are given for each meeting held in a participating hotel under the "Rewarding Events" program. See below for non-participating brands. Information about the Rewarding Events program may be found at https://www.marriott.com/meeting-eve...els/rewards.mi
The 10 elite nights per meeting are independent of any hotel rooms booked in conjunction with the meeting. In fact, no hotel rooms have to be booked as part of the meeting in order to receive credit for 10 elite nights.
Although the Rewarding Events webpage refers to room nights for meeting participants, the most important section is the one that states 10 Elite Nights, regardless if you or your guest is paying for it
In general, a written contract is required (or should be obtained). In many cases, the meeting is booked through a central Marriott group sales office instead of directly with a hotel. If booked through a central Marriott group sales office, there is a three-page contract that makes reference to the Rewarding Events program on page 2 of the agreement. A MR member number should be included in this area of the contract by the group sales office.
FAQs:
Q: What brands participate in the Rewarding Events program?
A: AC Hotels by Marriott, Aloft, Autograph Collection, Courtyard by Marriott, Delta Hotels by Marriott, EDITION, Element, Fairfield by Marriott, Four Points by Marriott, Gaylord Hotels, JW Marriott, LeMéridien, The Luxury Collection, Marriott Hotels, Marriott Vacation Club, Moxy Hotels, Protea Hotels by Marriott, Renaissance Hotels, The Ritz-Carlton, Sheraton, St. Regis, Tribute Portfolio, W Hotels, & Westin.
Residence Inn by Marriott, TownePlace Suites, & Marriott Executive Apartments do not participate in the program.
Q: How do I find a hotel that participates?
A: Click on the link to the Rewarding Events page and then in the "Plan" section of the page click on the "Find a Hotel" box. Enter the city you'd like to have your meeting in, purpose of event (Business) and then check the "I need meeting/event space" box. Enter the size of your meeting (2 attendees should work) and then click the "Find" box. Leave the start date and end date blank. A list of potential hotels will be shown. The smallest meeting room is not usually shown online --- you may need to call each hotel to find out which one has a boardroom or other small meeting room. Once you've found a small meeting room, then request a quote online.
Q: How quickly will Marriott respond with a quote?
A: Usually within a day or two --- and usually via email. The email should contain a telephone number of the group sales contact. Give them a call and tell them you'd like to follow up on the quote and you're interested in booking the smallest room available for a 2 person meeting for an hour. If they quote a price that's higher than you want to pay, ask them if they can get approval for a lower priced meeting (e.g., a recent quote was for $75 for an 8 hour use of a CY boardroom). They accepted a counter of $50 for a one-hour meeting in the room (plus service charge plus local sales tax). Urban hotels may charge significantly higher rates for meeting space than a smaller, less congested city.
Q: Is a contract required?
A: The terms of the program suggest "yes" --- although there are reports that 10 elite nights have been granted without contracts. A best practice would be to obtain a contract.
Q: How long do points and EQNs take to post after the event is over?
A: Generally, this takes 3+ business days. According to Marriott, it can take 15 business days. If you do not see anything post after 15 business days, contact the hotel before contacting Marriott customer support. The hotel has to be the one to post it.
You will get an e-mail with a subject line Your Rewarding Events Award has Posted: EVENT NAME
Q: Will the hotel know what I am talking about when I say points and elite night credits?
A: Probably not. They may know about the rewarding events points being 3x per dollar spent, but not always. Usually they know of only the Marriott system (Group Posting Tool) where they input how much you spent and when. This is done after the event and is usually authorized by the sales or general manager.
Q: The contract doesn't say anything about points, will I still earn them?
A: YMMV but so far all the electronic contracts from the website state it, but some fail to read it. The paper contracts usually talk about points, but some reports that they don't, but still post. Remember this is a Marriott Rewards benefit that the hotels don't seem to be footing the bill for.
The 10 elite nights per meeting are independent of any hotel rooms booked in conjunction with the meeting. In fact, no hotel rooms have to be booked as part of the meeting in order to receive credit for 10 elite nights.
Although the Rewarding Events webpage refers to room nights for meeting participants, the most important section is the one that states 10 Elite Nights, regardless if you or your guest is paying for it
In general, a written contract is required (or should be obtained). In many cases, the meeting is booked through a central Marriott group sales office instead of directly with a hotel. If booked through a central Marriott group sales office, there is a three-page contract that makes reference to the Rewarding Events program on page 2 of the agreement. A MR member number should be included in this area of the contract by the group sales office.
FAQs:
Q: What brands participate in the Rewarding Events program?
A: AC Hotels by Marriott, Aloft, Autograph Collection, Courtyard by Marriott, Delta Hotels by Marriott, EDITION, Element, Fairfield by Marriott, Four Points by Marriott, Gaylord Hotels, JW Marriott, LeMéridien, The Luxury Collection, Marriott Hotels, Marriott Vacation Club, Moxy Hotels, Protea Hotels by Marriott, Renaissance Hotels, The Ritz-Carlton, Sheraton, St. Regis, Tribute Portfolio, W Hotels, & Westin.
Residence Inn by Marriott, TownePlace Suites, & Marriott Executive Apartments do not participate in the program.
Q: How do I find a hotel that participates?
A: Click on the link to the Rewarding Events page and then in the "Plan" section of the page click on the "Find a Hotel" box. Enter the city you'd like to have your meeting in, purpose of event (Business) and then check the "I need meeting/event space" box. Enter the size of your meeting (2 attendees should work) and then click the "Find" box. Leave the start date and end date blank. A list of potential hotels will be shown. The smallest meeting room is not usually shown online --- you may need to call each hotel to find out which one has a boardroom or other small meeting room. Once you've found a small meeting room, then request a quote online.
Q: How quickly will Marriott respond with a quote?
A: Usually within a day or two --- and usually via email. The email should contain a telephone number of the group sales contact. Give them a call and tell them you'd like to follow up on the quote and you're interested in booking the smallest room available for a 2 person meeting for an hour. If they quote a price that's higher than you want to pay, ask them if they can get approval for a lower priced meeting (e.g., a recent quote was for $75 for an 8 hour use of a CY boardroom). They accepted a counter of $50 for a one-hour meeting in the room (plus service charge plus local sales tax). Urban hotels may charge significantly higher rates for meeting space than a smaller, less congested city.
Q: Is a contract required?
A: The terms of the program suggest "yes" --- although there are reports that 10 elite nights have been granted without contracts. A best practice would be to obtain a contract.
Q: How long do points and EQNs take to post after the event is over?
A: Generally, this takes 3+ business days. According to Marriott, it can take 15 business days. If you do not see anything post after 15 business days, contact the hotel before contacting Marriott customer support. The hotel has to be the one to post it.
You will get an e-mail with a subject line Your Rewarding Events Award has Posted: EVENT NAME
Q: Will the hotel know what I am talking about when I say points and elite night credits?
A: Probably not. They may know about the rewarding events points being 3x per dollar spent, but not always. Usually they know of only the Marriott system (Group Posting Tool) where they input how much you spent and when. This is done after the event and is usually authorized by the sales or general manager.
Q: The contract doesn't say anything about points, will I still earn them?
A: YMMV but so far all the electronic contracts from the website state it, but some fail to read it. The paper contracts usually talk about points, but some reports that they don't, but still post. Remember this is a Marriott Rewards benefit that the hotels don't seem to be footing the bill for.
Platinum Status in Eight Days and $800 - No Stays Required
Jun 5, 2018, 6:25 pm
#2386
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Totally depends upon how the property posts them. There are no rules that they even need to be on different days. Different properties have different procedures where some post daily, some batch them up once a week/month. Some only have one person authorized to use the Group Post Tool, so major delays when that one person is unavailable. Your best bet is to talk with the property to find out how they will process the events. Should the property choose to do a single booking you will be hard pressed to get MR to break them apart.
Jun 5, 2018, 7:23 pm
#2387
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
Totally depends upon how the property posts them. There are no rules that they even need to be on different days. Different properties have different procedures where some post daily, some batch them up once a week/month. Some only have one person authorized to use the Group Post Tool, so major delays when that one person is unavailable. Your best bet is to talk with the property to find out how they will process the events. Should the property choose to do a single booking you will be hard pressed to get MR to break them apart.
Jun 5, 2018, 9:52 pm
#2388
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
I fought a property with Marriott and it took two months. I had signed contracts for two events at the same property two days' apart. The catch was the corporate sales agent used the same reference/quote number, as a result the property couldn't post it twice. Each number can only be posted once. Then after they admitted their error, they tried passing the buck claiming it was my error because it is policy that multiple events held consecutively are posted as one event. I called B.S., particularly since the property initially blamed corporate sales. So, the lesson is to check your reference/quote numbers.
Jun 6, 2018, 7:13 am
#2389
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
I fought a property with Marriott and it took two months. I had signed contracts for two events at the same property two days' apart. The catch was the corporate sales agent used the same reference/quote number, as a result the property couldn't post it twice. Each number can only be posted once. Then after they admitted their error, they tried passing the buck claiming it was my error because it is policy that multiple events held consecutively are posted as one event. I called B.S., particularly since the property initially blamed corporate sales. So, the lesson is to check your reference/quote numbers.
Jun 6, 2018, 1:37 pm
#2390
Join Date: Aug 2010
Programs: Hilton Diamond, Marriott Ambassador
Posts: 78
I had 2 meetings from last month post today at the same time and there seems to be something wrong. I just wanted to check if any of you have experienced anything similar.
Both meetings were at the same property a few days apart. This is how they both posted:
The points have posted to my account but I didn't see an increase in night credit. I had 77 nights before & my online account still shows the same number of nights. But when I called Marriott to check on this then they told me I have 97 nights. So the nights seem to have posted but they are not reflecting in my account online. When I check the app then it shows me 87 nights so it seems that 1 meeting is reflecting but the other isn't.
Should I just wait to see if the night count increases online or do I need to do anything else?
Both meetings were at the same property a few days apart. This is how they both posted:
06/06/2018
Rewards*
Marriott Hotel _______, _______
05/28/2018, Cancelled 450 Rewards
+450 Points
Rewards*
Marriott Hotel _______, _______
05/28/2018, Cancelled 450 Rewards
+450 Points
06/06/2018
Rewards*
Marriott Hotel _______, _______
05/31/2018, Cancelled 450 Rewards
+450 Points
Rewards*
Marriott Hotel _______, _______
05/31/2018, Cancelled 450 Rewards
+450 Points
Should I just wait to see if the night count increases online or do I need to do anything else?
Jun 6, 2018, 1:39 pm
#2391
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,958
I had 2 meetings from last month post today at the same time and there seems to be something wrong. I just wanted to check if any of you have experienced anything similar.
Both meetings were at the same property a few days apart. This is how they both posted:
The points have posted to my account but I didn't see an increase in night credit. I had 77 nights before & my online account still shows the same number of nights. But when I called Marriott to check on this then they told me I have 97 nights. So the nights seem to have posted but they are not reflecting in my account online. When I check the app then it shows me 87 nights so it seems that 1 meeting is reflecting but the other isn't.
Should I just wait to see if the night count increases online or do I need to do anything else?
Both meetings were at the same property a few days apart. This is how they both posted:
The points have posted to my account but I didn't see an increase in night credit. I had 77 nights before & my online account still shows the same number of nights. But when I called Marriott to check on this then they told me I have 97 nights. So the nights seem to have posted but they are not reflecting in my account online. When I check the app then it shows me 87 nights so it seems that 1 meeting is reflecting but the other isn't.
Should I just wait to see if the night count increases online or do I need to do anything else?
It can take 24hrs for the nights to show up, quite normal. Sometimes they show instantly, but at times it it slow.
Jun 6, 2018, 1:40 pm
#2392
Join Date: Feb 2011
Posts: 186
I had 2 meetings from last month post today at the same time and there seems to be something wrong. I just wanted to check if any of you have experienced anything similar.
Both meetings were at the same property a few days apart. This is how they both posted:
Sometimes it takes a day for the total to increase...
The points have posted to my account but I didn't see an increase in night credit. I had 77 nights before & my online account still shows the same number of nights. But when I called Marriott to check on this then they told me I have 97 nights. So the nights seem to have posted but they are not reflecting in my account online. When I check the app then it shows me 87 nights so it seems that 1 meeting is reflecting but the other isn't.
Should I just wait to see if the night count increases online or do I need to do anything else?
Both meetings were at the same property a few days apart. This is how they both posted:
Sometimes it takes a day for the total to increase...
The points have posted to my account but I didn't see an increase in night credit. I had 77 nights before & my online account still shows the same number of nights. But when I called Marriott to check on this then they told me I have 97 nights. So the nights seem to have posted but they are not reflecting in my account online. When I check the app then it shows me 87 nights so it seems that 1 meeting is reflecting but the other isn't.
Should I just wait to see if the night count increases online or do I need to do anything else?
Jun 6, 2018, 2:14 pm
#2393
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
I had 2 meetings from last month post today at the same time and there seems to be something wrong. I just wanted to check if any of you have experienced anything similar.
Both meetings were at the same property a few days apart. This is how they both posted:
The points have posted to my account but I didn't see an increase in night credit. I had 77 nights before & my online account still shows the same number of nights. But when I called Marriott to check on this then they told me I have 97 nights. So the nights seem to have posted but they are not reflecting in my account online. When I check the app then it shows me 87 nights so it seems that 1 meeting is reflecting but the other isn't.
Should I just wait to see if the night count increases online or do I need to do anything else?
Both meetings were at the same property a few days apart. This is how they both posted:
The points have posted to my account but I didn't see an increase in night credit. I had 77 nights before & my online account still shows the same number of nights. But when I called Marriott to check on this then they told me I have 97 nights. So the nights seem to have posted but they are not reflecting in my account online. When I check the app then it shows me 87 nights so it seems that 1 meeting is reflecting but the other isn't.
Should I just wait to see if the night count increases online or do I need to do anything else?
Jun 6, 2018, 2:42 pm
#2394
Join Date: Aug 2010
Programs: Hilton Diamond, Marriott Ambassador
Posts: 78
Does the supervisor post the nights or do they show up on their own after a while?
Jun 6, 2018, 3:44 pm
#2395
Join Date: Mar 2014
Location: Redondo Beach, CA
Programs: AA EXP, Marriott Plat, SPG Plat, Hilton Gold, UA Silver
Posts: 21
How long does it usually take for the 10 nights to post? I had a meeting on May 25th, and emailed the hotel Event Specialist on the 29th and she confirmed that the points/nights have been requested but can take 2-3 business days. It's now June 6th and I still haven't seen the points or nights post. Is this normal?
Jun 6, 2018, 4:55 pm
#2396
Join Date: Oct 2014
Location: ATL
Programs: MR/SPG Plat, HH Gold, DL PM
Posts: 413
How long does it usually take for the 10 nights to post? I had a meeting on May 25th, and emailed the hotel Event Specialist on the 29th and she confirmed that the points/nights have been requested but can take 2-3 business days. It's now June 6th and I still haven't seen the points or nights post. Is this normal?
Jun 6, 2018, 5:18 pm
#2397
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
Jun 6, 2018, 5:19 pm
#2398
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
How long does it usually take for the 10 nights to post? I had a meeting on May 25th, and emailed the hotel Event Specialist on the 29th and she confirmed that the points/nights have been requested but can take 2-3 business days. It's now June 6th and I still haven't seen the points or nights post. Is this normal?
Jun 6, 2018, 5:39 pm
#2399
Join Date: Jan 2005
Location: GTA
Programs: AC E, HH Gold
Posts: 93
Should we not have a list of hotels and the rates they offer? Anyone recently booked one in Ontario?
Jun 7, 2018, 7:05 am
#2400
Join Date: May 2018
Posts: 18
How long does it usually take for the 10 nights to post? I had a meeting on May 25th, and emailed the hotel Event Specialist on the 29th and she confirmed that the points/nights have been requested but can take 2-3 business days. It's now June 6th and I still haven't seen the points or nights post. Is this normal?