Originally Posted by hockeyinsider

I fought a property with Marriott and it took two months. I had signed contracts for two events at the same property two days' apart. The catch was the corporate sales agent used the same reference/quote number, as a result the property couldn't post it twice. Each number can only be posted once. Then after they admitted their error, they tried passing the buck claiming it was my error because it is policy that multiple events held consecutively are posted as one event. I called B.S., particularly since the property initially blamed corporate sales. So, the lesson is to check your reference/quote numbers.