They haven't comped breakfast for me in the six+ years I've been going there. The best I've been able to do is book a "traditional" room (view of the parking area) and given a "deluxe" room (view of the garden area). Also, be aware there is no elevator, but only two floors; and the lower, deluxe rooms have a patio. No balcony upstairs.

I generally like the property, but I can usually find a better price at the area Marriotts. Weekends & AAA rates sometimes are competitive.

Stayed there for 3 nights over Memorial Day, 1 night on an AAA rate, the other 2 on points. I have to say that I enjoyed this property. The good:
- the layout. I was given a deluxe room on the first floor facing the fountains. This allowed my 5 year old to be able to play outside while we watched him. We also ate dinner on our patio one night, and there is a large wood deck where other people ate outside. It's nice to have some grounds - many hotels feel very cramped or have a parking lot and nothing else
- the pool. Nice setup with a shaded trellis and music piped in. Big enough to do laps. The pool was mostly empty before 6pm every day - then as people came back it filled up a bit
- free coffee & fast internet on the computer in the lobby. Very useful when your 5 year old wants to play legostarwars.com at 5:30 am
- many good restaurants in Bakersfield (thanks Yelp!). there is a plaza within a 5 minute walk that has middle eastern, thai, indian & vietnamese restaurants (I highly recommend Singha Thai)
- AAA rate came with free American breakfast (downside is that the American breakfast is your only choice, and it's quite cholesterol laden)

The only bad thing was that we were supposed to get a room with 2 double beds and a refrigerator; when we checked in all of those rooms on the first florr with a courtyard view had been taken. They had run out of rollaway beds, refigerators, and extra pillows. Since it was Memorial Day I guess I can forgive them!

I've stayed at this Four Points a couple times over the past year. It is a fine place to spend the night when passing through Bakersfield. Easy access from the freeway, in a quiet area near some food options, and decent rooms. Service has been fine every time. What else do you need in Bakersfield?

It's also one of the few places where Preferred Plus will get you a room on the club floor.

Stayed here for a weekend along with several other family members for a mini family reunion nd it was a nightmare. I'll summarize a very long and detailed email I sent to my Plat Ambassador to forward on to the GM who so far has responded by sending a short apology note about my reservation to my uncle who had been checked into my reservation by them...

- Came to the hotel and was told their computer system was down for checking in but they had "a way to do it in the back". Took my ID and credit card and disappeared for ~5-10min. Came back and they asked if I could've booked it under a different name, told them no, it was definitely my name from my account with my points (C&P res). Disappeared again and came back and told me it wasn't my reservation but my father's (same last name). Had to again show them my confirmation email with my name, my SPG account etc... They then came and said they had checked him into my reservation and I had to point out that he/they had checked in the night before so unless they had given him an extra night on my reservation it wasn't possible. Finally (over 20min of this) a different employee came out, got on the front computer (wasn't the system down?) and gave us room keys. Nothing about plat benefits, breakfast, anything besides circling our room on a map.

- Got to the room, walls are paper thin and we could hear the people's TV next door to us very loudly (~10pm at this point). Called the front desk was told the only available room was an accessible room with 2 double beds, otherwise they were sold out (wasn't I just issued a room on a new reservation since they had botched mine?). I think the people heard my phone call (did I mention the walls are paper thin?) and turned the TV down so we said forget it and went to bed.

- Next morning woke up to a folio under my door for one night in my father's name with his info on it. Let's see here...no one in our group is checking out that day (I was checking out the day after and my family and my uncle's family the day after that) and you've given me a folio with someone else's personal information on it (granted it was my dad but that's besides the point). My uncle also received a folio, but with my name and info on it. Went to the front desk, asked for a mgr but was told "she was out" but whomever I was speaking to was the supervisor. I explained the situation we had to deal with the night before and that we were not checking out today since my reservation was clearly for two nights (again had to show the conf email). She basically acted like she was doing me a favor and extended the reservation. No apology, no "let me try to make this better". At least it was better than what my uncle had to deal with when he came down with the same issue. They refused to extend his reservation on the C&P rate and said he'd have to pay the full rack rate until he showed them his conf email with the check in/out dates and the C&P rate. Only then did they extend him...

- Finally, when we were leaving I realized I had used my corp AMEX to check in (force of habit) and went and switched it to my personal card, surprisingly with no incident given my track record at the front desk this stay. Saw a charge come through a few days later so figured it was over. However, went to do my expenses today and found another charge on the AMEX for a different amount (within ~$3 of the amount charged to my personal card so assuming it's a room rate charge).

My ambassador is still working on all this for me. I guess my uncle's reservation ended up getting totally screwed up after we left so now they're all intertwined and she's trying to work with the GM to sort it out but she (the GM) has been fairly unresponsive so who knows what's going to happen. We'll definitely avoid this property next time we're in the area to visit my grandparents. Plenty of other properties (non-SPG unfortunately) to choose from down here that would appreciate business from multiple family members instead of acting like we caused them a headache by staying there.

Oh quickly on the amenities:
- Gym is decent with up to date equipment and a full set of dumbbells up to the usual 50#. Good amount of space to workout in.
- Didn't visit the pool but looked nice enough from what we saw of it
- Breakfast is in the hotel's restaurant but since we were worried about a similar hassle there after our check in experience we opted for the points and ate elsewhere so can't comment on it.
- Rooms are typical for a four points although, as mentioned, the walls are paper thin so hope for quiet neighbors and/or bring earplugs
- They have decent coffee in the lobby in the morning, way better than the room stuff.

I've stayed here many times over the years either on my way up to or down from Tahoe and for the weekend rate of $89, it's great. The room is spacious but could do with a little upgrading. However, but the bed is comfy and I like having a fridge and microwave at my disposal. In addition, the pool is a good size and the grounds and neighborhood are lovely for a constitutional. Lastly, the staff are always courteous and efficient.

I'm wrapping up a weekend stay here. To me, this is an impressive Four Points. Large, well-landscaped grounds - pool, barbeque area, gazebo, open space. It's quiet. The hotel/rooms are large and materials (furniture, construction) are "a cut above". Employees have been universally competent. The hotel seems to care about employees, with employee of the month plaques posted prominently, and many benches dedicated to accomplished employees in the common areas. The fitness center, 24 hours, has quite a bit of equipment (mismatched but functional) and space.

I just completed a 2 night stay here. I'd been through a few times before, but usually arrived late at night and left first thing in the morning. The platinum breakfast is continental breakfast for two. There was no option to upgrade it, but they gave it to us for all three rooms, which is nice. The staff were nice and helpful, as mentioned above. One let me dig around in the lobby coffee supplies to find some extra cups to take back to my room.

The only negative is that they have several fountains (the kind that shoot water into the air) that were running all day in the heat. It seems like there would be quite a bit of evaporation/waste, but I guess I'm not sure.

Fountains

At 4K and 6k points a night this is pretty good value, if you have to spend a night in Bakersfield. Plat gets comped a made to order breakfast. The hotel could use a lot of TLC, but again, you pay what you pay, and IMHO, you get a bit more than you pay for on an award stay.

Multiple liars at the Four Points Bakersfield

I recently checked into the 4pts Bakersfield for single night stay. As usual, I'd checked the app that morning and learned that I'd been upgraded to a suite. Cool. When I arrived my keycard was ready. But alas, the clerk lied...I thought that was pretty crappy to blatantly lie to my face. I filed a complaint with my Ambassador telling them I don't want any compensation except an apology so I know that the hotel considers bald-faced lies to be unacceptable. A week passes and I haven't heard from the hotel. I reach out to my Ambassador who stated that they'd been informed that the hotel had e-mailed me an apology. Nope. No such thing. The Ambassador reached out to the hotel and this time the 4pts sent me a form apology letter. Clearly, the 4pts is fine with its associates lying to customers. Of course, as the front desk manager likely lied about sending an apology e-mail, I am unsurprised that the 4pts hotel considers lying to be acceptable behavior. I see no reason to ever return to that hotel.

Well, for 7600 points I guess the price was right for a quick overnight passing through Bakersfield...

The adjacent building was under renovation, so that's caution tape beyond the doors, not crime scene



Upgraded to a larger room





I guess someone thought the sign wasn't explicit enough and needed annotation

Hm, one night on Saturday April 1 is $159 with tax, or 5600 points. That's 2.8 cents per point value! Bloggers should bring this up as the sweet spot of the Bonvoy program. I think it'll be very fitting.

We're going to Bakersfield on 4/18. Found this hotel at 6k redemption, which is really good value. But then saw lots of recent bad reviews. Was a bit worried whether we should stay here, or go to the Marriott at the Convention Center. For now I booked both, and will watch for more reviews to decide.

It's an acceptable hotel if you consider this is probably the lowest redemption rate Marriott property in the United States, and among the lowest in the world.

I had forgotten, until I got an email just now, that as I was checking in they mentioned the cable or whatever wasn't working and they were offering breakfast or points (beyond the welcome points). I took the points, and got 2000, so makes it even more of a bargain!