chad75

Yes self parking is free. Valet charged.
4 pm late check out is a non issue, offered automatically during check in.
Restaurants are good - haven't tried the sushi restaurant mentioned above but Yang Tang can be quite good and the Italian restaurant is ok.

levistrauss

I was offered late check out without any issue (on 3 rooms) and also early checkin (7am) for the 2 rooms that I requested it for.

elleana

Thanks all for the datapoints - very helpful.

nauce

I stayed here for 3 nights a couple weeks back. I'm glad y'all set my expectations about the platinum drink; it's definitely a weak offering.

Rest of the stay was pretty decent. I'm a 100+ night Plat, and they claimed they didn't have a standard suite upgrade available and offered me a corner suite for 200 SGD more per night. I wasn't opposed to that, so went for it.

Staff was pretty solid about gluten-free support once I brought it up. As soon as they saw me on subsequent days, they'd just fire up gluten free pancakes and bring them over.

Butler service was quite strong. I didn't try the WhatsApp thing (and don't remember if they even do it, but it's probably my favorite StR feature now.

estnet

What is the StR whatsapp thing?

EuropeanPete

Butler service via WhatsApp. Makes things much easier than having to reach people from the hotel phone, etc. Possibly available for people without Butlers as well - not sure. I really like it too.

Rossello321

So...first trip to Singapore. Have a tentative points booking at the Conrad (looks bleh at best, but they are almost complete with the refurb, and the location looks impeccable).

Otherwise, seriously consdering either the St. Regis, Warehouse (Design), or Mandarin Oriental.

How does this St. Regis:

1. Compare to the rest of Singapore´s lux hotel offerings?
2. Compare to the Westin (which seems to be considered ´one of the better Westins´ worldwise?
3. Compare to the ´better´ St. Regis hotels worldwise (St. Regis NYC and Mexico City being two of my favorites). Never stayed at an Asian St. Regis so would love to try (overall, STR is one of my favorite lux hotel chains, ever).

Any advice would be much appreciated (ie, hows the location? Doesn´t look as ideal as, say, the Mandarin or the Conrad, but it is my first trip to SIN so I´m not too sure on this one)

Gracias amigos

horizontal

1. Hard product is comparable if not better, but service... could be better. Don't expect great platinum recognition or service recovery. Maybe if you advised on what you consider important in a lux hotel?
There's no lounge, but it's IMO kept up better than the Mandarin and has better dining options.

2. If cost is similar (or a non-issue), I'd say the StR is a good choice. Hard product is superior to the Westin (though the Westin is indeed a very good Westin), and service is about the same. Westin is a bit more out of the way though platinum recognition is much better - though I suppose it depends on what you're interested in. It is nearer to the Marina Bay area, which has a few great attractions (Gardens by the Bay/Marina Bay Sands).

3. Haven't stayed in StR NY or Mexico City, but I enjoyed the StR BKK more than this one. Based on FT reviews, Southeast Asian StRs are a bit mixed quality-wise though...

UKTraveller4Fun

Cannot answer that much from youyr question but I was at the MO earliert this year and if you are booking a room there with lounge access I would go for it hands down. If you have access to the Amex FHR scheme you geta nice bonus or two as well. The service was perfect and the lounge was very peaceful and relaxing place to be with decent drinks offering (including champagne for breakfast). I got upgraded to a suite also which was a nice touch! The St RegisI tend to find is an ok hotel but compared to other St. Regis around and service very hit and miss, equally the location of the two hotels is totally different so if you need to be in a certain area this could very much dictate the better option for you!

MSPeconomist

AFAIK all of the suites are corners. Standard suites aren't much different from the next category up, but the standard suites (Plat upgrade) are on lower floors.

Kacee

I've got an excellent rate here on a St. Regis Suite next month ($631 SGD + 3000 SPG + $100 SGD F&B) . . . thinking this is my best option, despite the recurring service failures described in this thread. W is over $400 SGD for a base room, JW I didn't like, Conrad is under renovation, Andaz is maybe the next best option at $360 SGD + hope for Globalist upgrade. Am I missing any better options?

MSPeconomist

What location do you want?

The StR is a good rate for a suite (and as a Plat, you might get upgraded to a higher suite category, although basically all of the standard suites here differ only by floor and individual decor), but can you guarantee a TSU at the Andaz as a Glob?

Kacee

I'm ambivalent on location. I like that Orchard Road area is semi-walkable, but Marina Bay side is easier to/from the airport.

Yes, I could confirm a TSU at Andaz, but am trying to burn not earn with Hyatt, and the points redemptions are poor values.

This is my dilemma . . . #1stworldproblems

LuisHK

I would take the StR suite if I were you - it is a very good rate.

diningdecadence

any further comparisons between here and the MO? both are currently offering 4th night free through various channels and struggling to make a decision