Have not stayed at both but drove by the AC hotel when driving from the Le Meridien to the old town to visit the ruins. Would be okay if you just want to focus on the ruins and only spend a night or two in town, but the immediate area of the AC hotel didn't look very interesting to me for a vacation.

Stayed here in late March and my NUA cleared into the one-bedroom terrace suite (the only option I had selected and obviously off-season helped to get the upgrade as availability was wide open). Jacuzzi on the terrace was ready. As an Ambassador Elite received a huge fruit plate and snack plate (nuts and dried fruits).

Great service and nice indoor-pool for the off-season, but wondering if facilities could get crowded when the hotel is fully booked.

TY! Staying there in 10 days for my wife's 30th birthday - and I hope as a Titanium my upgrade clears.

Anyone able to share the What'sApp for the Concierge? Feel free to PM.

I do not know where to begin...I will try. We got caught up in the crowdstrike outage a few weeks back and missed our connect to Split (like everyone else)...we called our travel agent and gave her a heads up. She actually got on the phone with Marriott and got them to authorize a full refund-we were scheduled for 3 days. We missed one. We obtained the name from Marriott, cancellation and refund numbers and the called was recorded. Marriott agreed to cancel all 3 days with a refund so we booked the 2 left over 2 days at the Ambassador and ate the first day in Frankfurt at the airline crews hotel. However almost 3 weeks later, Le Meridien Split is not honoring their parent company's call to refund us despite the the recorded call, and the confirmation numbers. Seems they are a franchise and keep telling us to pound sand despite the evidence we were promised a refund. If they had said no refund, that would have been fine as we would have stayed the 2 days here. This is unreal and its appearing that we will not be refunded no matter how far we escalate. This hotel is refusing to refund us no matter what the evidence we provide them from their parent company.
I would stay away from this place-esp in light of the most recent reviews. BTW the travel agency we are working with is out of Washington DC and they are going to blacklist this hotel if this is not resolved in a fair manner to us.

Dear robertm1445,

We are sorry to learn about this. If you can PM or email the relevant details and record to us, we will pleased to look into further for you.

If you are Marriott Bonvoy member, please also include below information for verification purpose.

- Your Marriott Bonvoy account number
- Your full name
- Your email associated with your member account
- A past stay already posted in your member account (hotel name and stay date)

If you need any further assistance, please let us know.

Best Regards,

Carrie L
Specialist Social Media Care
Marriott International
[email protected]

Thanks for looking at this.