Jul 13, 2023, 4:40 am
Sheraton Hua Hin Resort & Spa - Amphur Cha-Am, Thailand [Master Thread]
Sep 8, 2011, 1:32 am
#196
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Sep 13, 2011, 4:09 am
#202
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staying here right now.. last night mix of c&p and paid stay
nice little resort. Good pool, very nice upgrade to oceanfront suite....
style of the hotel reminds me of the JW Marriott Khao Lak ( the JW pool is much bigger though ), but the suite upgrade was really a surprise because =) ( no availability online for that room on checkin date ).
Good food & breakfast buffet..
Lounge cheese selection is decent but other choices are not that great. Very good cocktails though. And i enjoyed many banana milkshakes up there....
Will return here...
free shuttle to Hua Hin is nice service.
negative point: some staff members are not really well trained... had to wait 3 hours for the room instead of the promised 30 minutes.. ( but the nice upgrade made me forget about it). no fruit basket...
and the most disappointing: it is not possible to swim at the beach in front of the hotel
nice little resort. Good pool, very nice upgrade to oceanfront suite....
style of the hotel reminds me of the JW Marriott Khao Lak ( the JW pool is much bigger though ), but the suite upgrade was really a surprise because =) ( no availability online for that room on checkin date ).
Good food & breakfast buffet..
Lounge cheese selection is decent but other choices are not that great. Very good cocktails though. And i enjoyed many banana milkshakes up there....
Will return here...
free shuttle to Hua Hin is nice service.
negative point: some staff members are not really well trained... had to wait 3 hours for the room instead of the promised 30 minutes.. ( but the nice upgrade made me forget about it). no fruit basket...
and the most disappointing: it is not possible to swim at the beach in front of the hotel
Sep 13, 2011, 1:31 pm
#203
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Sep 16, 2011, 5:34 pm
#204
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Sundara Lounge : Freeloading family with loud father, crying baby (no more than 6 months old) and screaming toddler treating the lounge / bar as a family playground. A few guests left in disgust, and hotel is not doing anything ....
Sep 17, 2011, 3:33 am
#205
formerly known as 2lovelife
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I am sure that they would let you rent the lounge out just for yourself. 
Otherwise, it's just part of the lounge experience sometimes, isn't it?
Otherwise, it's just part of the lounge experience sometimes, isn't it?
Sep 17, 2011, 3:42 am
#206
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You could always sit outside the lounge. They have nice sofas and chairs there too.
Sep 17, 2011, 6:04 am
#207
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The same thing the hotel would do if there is a drunk making a scene in the lounge. Perhaps they should second the staff from the Conrad Bangkok lounge to keep the peace in there.
As for sitting out there, yes that's what the other guests did. But its too warm and humid for me, which is why I appreciate the Sundara lounge air-conditioning ...
As for sitting out there, yes that's what the other guests did. But its too warm and humid for me, which is why I appreciate the Sundara lounge air-conditioning ...
Sep 17, 2011, 6:16 am
#208
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I am not talking about well behaved kids having some drinks & snacks ; but a crying baby who is probably only 3-6 months old, a toddler screaming and a father who is craving for attention. Most guests left the lounge.
Sorry, that's not what a club lounge is suppose to be in Asia. Just because hotel staff are at a loss when confronted by this sort of behavior (usually by farang guests) it doesn't mean it's acceptable here. Thought you would know this with all your years in Thailand ....
Last edited by mario33; Sep 17, 2011 at 6:22 am
Sep 17, 2011, 11:04 pm
#209
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A word with a manager might lead to better staff training
Thai women IMHO are not good at confrontation (taxi drivers excluded but they are mostly men) and the women in the lounge tend to be sort of "gentle" (overly nice and accommodating).
Thai women IMHO are not good at confrontation (taxi drivers excluded but they are mostly men) and the women in the lounge tend to be sort of "gentle" (overly nice and accommodating).
Sep 18, 2011, 12:51 am
#210
formerly known as 2lovelife
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...Sorry, that's not what a club lounge is suppose to be in Asia. Just because hotel staff are at a loss when confronted by this sort of behavior (usually by farang guests) it doesn't mean it's acceptable here. Thought you would know this with all your years in Thailand ....
With all due respect, I haven't seen Thais handle drunk guests very well either. And, perhaps my years here just mean I let things brush off my pedestal a bit easier, good advice for any Thai tourist, I might add.
Do I also have to point out the reality that despite paying $100+ a night for a room, the staff are likely earning less than $12 per day. It's tough to train or even keep competent staff when the wages are peanuts.