Sep 30, 2018, 9:23 am
Le Meridien Barcelona, Spain [Master Thread]
Sep 2, 2023, 2:11 pm
#482
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,346
Some feedback from an AMB who recently stayed at the hotel. Elite recognition is downright awful...as in it's basically non-existent.
I booked my stay the morning of arrival (that's how it works sometimes for me). Arrived at the hotel a few hours later but before 3pm check-in and was told there are no rooms and I'd have to wait or come back later. I know the hotel was NOT full the night before, including for my room type.
When I inquired about an upgrade I was told, "Sir, you are going to get the best possible room for the rate you paid." That's a very kind way of saying "haha, not a chance."
They proactively asked me what time I would like check-out but when I started mentioning 4pm they scoffed. I moved it back to 2pm. Not worth arguing as I'll want to leave as soon as possible tomorrow.
Provided a choice of points or breakfast.
Zero welcome amenity waiting for me in the room. And the room is the loudest and smallest of the "kind I booked".
Overall, a really crap experience and would HIGHLY recommend you look elsewhere.
Early check-in - NO
Late check-out - MAYBE
Upgrade - NO
Welcome amenity in the room - NO
Welcome amenity at check-in - STANDARD per Marriott offerings
I'll never stay at this hotel again.
Will probably try to and find the GMs email address tomorrow on my way out to share some constructive feedback for them.
Internet connection in the hotel is an absolute joke. There's no login but it also means the internet just simply dies. It's not just in my room but in the lobby as well. The evening seems to be much worse. During the day it's a bit better and more reliable. If you have video/internet calls to make I'd look elsewhere. Note: this is my third hotel in Barcelona this trip and two of them had this issue (AC Hotel Sants was the other).
PS - yes, I technically "got what I paid for". Is that the point of being an AMB? I'm just thankful I will not renew AMB next year and instead fall back to Titanium (hit it naturally by a mile - but/ already lifetime).
-RM
I booked my stay the morning of arrival (that's how it works sometimes for me). Arrived at the hotel a few hours later but before 3pm check-in and was told there are no rooms and I'd have to wait or come back later. I know the hotel was NOT full the night before, including for my room type.
When I inquired about an upgrade I was told, "Sir, you are going to get the best possible room for the rate you paid." That's a very kind way of saying "haha, not a chance."
They proactively asked me what time I would like check-out but when I started mentioning 4pm they scoffed. I moved it back to 2pm. Not worth arguing as I'll want to leave as soon as possible tomorrow.
Provided a choice of points or breakfast.
Zero welcome amenity waiting for me in the room. And the room is the loudest and smallest of the "kind I booked".
Overall, a really crap experience and would HIGHLY recommend you look elsewhere.
Early check-in - NO
Late check-out - MAYBE
Upgrade - NO
Welcome amenity in the room - NO
Welcome amenity at check-in - STANDARD per Marriott offerings
I'll never stay at this hotel again.
Will probably try to and find the GMs email address tomorrow on my way out to share some constructive feedback for them.
Internet connection in the hotel is an absolute joke. There's no login but it also means the internet just simply dies. It's not just in my room but in the lobby as well. The evening seems to be much worse. During the day it's a bit better and more reliable. If you have video/internet calls to make I'd look elsewhere. Note: this is my third hotel in Barcelona this trip and two of them had this issue (AC Hotel Sants was the other).
PS - yes, I technically "got what I paid for". Is that the point of being an AMB? I'm just thankful I will not renew AMB next year and instead fall back to Titanium (hit it naturally by a mile - but/ already lifetime).
-RM
Last edited by RobOnLI; Sep 2, 2023 at 2:21 pm Reason: Added comment about internet
Sep 6, 2023, 11:03 am
#483
Join Date: Apr 2008
Location: NYC
Programs: AA Platinum Pro (LT Gold), Marriott Bonvoy LT Titanium, National Exec,Hyatt,Melia, BA Exec, Iberia+
Posts: 527
I did one night at end of July, arriving from NYC, at hotel by 8am and my junior suite with terrace was ready. Brought chocolates and drinks as a treat, 4pm checkout granted.
The hotel is not even in location I would choose to stay in in Barcelona as a frequent visitor, not a first-time tourist, but elite recognition and upgrades over the years have been so exceptional - from mega-upgrades to invites to paella cooking classes for me and 3 guests to a Le Labo candle gift - that I stay there if it at all makes sense.
Although I will be moving to Barcelona in a couple of months, so no more stays for me.
Sep 6, 2023, 12:40 pm
#484
Join Date: Jul 2009
Location: YWG
Programs: Free Agent
Posts: 1,478
[QUOTE=spainlover;35558457
The hotel is not even in location I would choose to stay in in Barcelona as a frequent visitor, not a first-time tourist, .[/QUOTE]
What Marriott hotel would you recommend for first-time tourists? and why?
The hotel is not even in location I would choose to stay in in Barcelona as a frequent visitor, not a first-time tourist, .[/QUOTE]
What Marriott hotel would you recommend for first-time tourists? and why?
Sep 6, 2023, 1:23 pm
#485
Join Date: Apr 2008
Location: NYC
Programs: AA Platinum Pro (LT Gold), Marriott Bonvoy LT Titanium, National Exec,Hyatt,Melia, BA Exec, Iberia+
Posts: 527
depends a lot on budget. If with bigger budget, Le Meridien or Cotton House or Edition (not sure that one if staying with kids). Renaissance is also very centric. I think those are most centric for new-to-Barcelona visitor. The W has great views but isn’t in best location for sightseeing. The Four Points by Sheraton or AC Sants are good if on more of a budget.