Marriott Amex Technical Error
Mar 8, 2023 | 7:43 am
#1
Original Poster
Join Date: Dec 2019
Location: Washington, DC
Programs: UA Silver, Marriott Gold, Hilton Gold, Hyatt Explorist
Posts: 180
Marriott Amex Technical Error
There is currently a technical glitch between Amex and Marriott. Apparently the Marriott Gold provided by the Amex Plat is not working and I dropped down to Silver (my normal Marriott status). Not sure if it affects any Amex Brilliant people. I spoke with Amex and they say they are working on it. I have an upcoming stay this weekend so supposedly my fix will be expedited (I think it's more customer service talk than anything). However, I wanted to put it out there to make sure to check your account if you have any upcoming stays and rely on Amex status.
Mar 8, 2023 | 7:54 am
#2
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS Plat, AA EP, Bonvoy Plat, Hilton Dia, Hyatt Glob, IHG Plat, ...
Posts: 21,475
See Bonvoy Gold Status w/ Amex Plat -- Glitch Demoted Me to Silver for discussion in the Amex forum.
