Random drop in rewards?
Nov 26, 2022 | 10:21 pm
#1
Original Poster
Join Date: Dec 2005
Location: CVG
Programs: DL 3MM, AA 0.0 (US .975), Marriott Lifetime Plat, Nurburgring in 8:29
Posts: 2,304
Random drop in rewards?
Enlighten me oh great FlyerTalk hive mind.
All these hotels were booked with my new Marriott AMEX. All rooms were allegedly booked at the AMEX rate. So why did the Zurich stay earn barely any points?
All these hotels were booked with my new Marriott AMEX. All rooms were allegedly booked at the AMEX rate. So why did the Zurich stay earn barely any points?
Nov 27, 2022 | 3:39 am
#2
Join Date: Feb 2020
Programs: Marriott Bonvoy Titanium Elite
Posts: 1,852
Impossible to say unless you tell us how much you spent at that hotel.
Nov 27, 2022 | 5:27 am
#3
Original Poster
Join Date: Dec 2005
Location: CVG
Programs: DL 3MM, AA 0.0 (US .975), Marriott Lifetime Plat, Nurburgring in 8:29
Posts: 2,304
I was having a heck of a time getting my old Bonvoy card removed from my profile and I know this reservation went through on the VISA, but I had them change it to the AMEX when I checked in and I have the charge on the statement.
Nov 27, 2022 | 5:31 am
#4
Moderator: The British Airways Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 17,403
Bear in mind the current global promotion, which paid out 2,000 bonus points on the second stay after Sep 21, and 2,000 further bonus points for Marriott Bonvoy Credit Card holders staying at a different hotel brand.
2022 Q4 Global Promo: "Make a Brand New Bucket List" Sept 21 - Dec 15 - FlyerTalk Forums
2022 Q4 Global Promo: "Make a Brand New Bucket List" Sept 21 - Dec 15 - FlyerTalk Forums
Nov 27, 2022 | 7:53 am
#6
Join Date: Feb 2008
Location: Honolulu / DC
Programs: UA GS /2mm / Marriott Lifetime Titanium , Hilton Gold
Posts: 1,135
Bear in mind the current global promotion, which paid out 2,000 bonus points on the second stay after Sep 21, and 2,000 further bonus points for Marriott Bonvoy Credit Card holders staying at a different hotel brand.
2022 Q4 Global Promo: "Make a Brand New Bucket List" Sept 21 - Dec 15 - FlyerTalk Forums
2022 Q4 Global Promo: "Make a Brand New Bucket List" Sept 21 - Dec 15 - FlyerTalk Forums
Nov 27, 2022 | 7:54 am
#7
Join Date: May 2017
Posts: 339
What matters is base rate (pre-tax/fees) +food/beverage/spa (pre-tax/fees). You should get 10x base + elite bonus on this number, in USD.
Note that it's somewhat common for international hotels to short change you, often significantly so. You have to wait ten days then submit a claim with a fully itemized copy of your folio.
Nov 27, 2022 | 12:54 pm
#9
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E50, Marriott LT Ti, IHG Dia Amb
Posts: 16,449
Exactly. Doesn’t anyone know how to calculate points earned?
668 CHF = $706 USD. I don’t know what the taxes are but let’s say 10% so net of about $630.
Points earned excluding the global bonus should be about 6300 (base pts)+ 1575 (25% elite bonus) + 500 (welcome amenity).
668 CHF = $706 USD. I don’t know what the taxes are but let’s say 10% so net of about $630.
Points earned excluding the global bonus should be about 6300 (base pts)+ 1575 (25% elite bonus) + 500 (welcome amenity).
Nov 27, 2022 | 1:08 pm
#11
Join Date: Feb 2020
Programs: Marriott Bonvoy Titanium Elite
Posts: 1,852
Which credit card you pay with shouldn't make any difference on points paid out by the hotel (i.e. what you screenshot).
What matters is base rate (pre-tax/fees) +food/beverage/spa (pre-tax/fees). You should get 10x base + elite bonus on this number, in USD.
Note that it's somewhat common for international hotels to short change you, often significantly so. You have to wait ten days then submit a claim with a fully itemized copy of your folio.
What matters is base rate (pre-tax/fees) +food/beverage/spa (pre-tax/fees). You should get 10x base + elite bonus on this number, in USD.
Note that it's somewhat common for international hotels to short change you, often significantly so. You have to wait ten days then submit a claim with a fully itemized copy of your folio.
Nov 27, 2022 | 1:46 pm
#12
Moderator: The British Airways Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 17,403
I think we need to distinguish between how common it is to have marginal differences in exchange rates one way or the other, and how common it is to have gross errors. On the figures stated, this case appears to be the latter.
Nov 27, 2022 | 1:47 pm
#13
Join Date: Feb 2020
Programs: Marriott Bonvoy Titanium Elite
Posts: 1,852
That is a fair comment, I agree. Sometimes the hotel just posts downright bizarre numbers, like in this case. Mostly its a matter of a few hundred.
Nov 27, 2022 | 4:34 pm
#14
FlyerTalk Evangelist
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