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Old Nov 27, 2022 | 6:14 pm
  #16  
Kacee
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Originally Posted by Radiation Station
At least 50% of my stays post incorrectly!
I'd say it's about 1/3 of mine. Most common is they fail to give the 1000 points.
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Old Nov 27, 2022 | 7:18 pm
  #17  
margarita girl
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Originally Posted by escapefromphl
It looks like only 10% of the base points posted. Ive had this happen before as well.
Its not necessarily a bad thing when dealing with foreign currencies. Many CS agents have no idea how to back out taxes or figure out currency conversions. If they dont give you enough points, you can correct them. If they err on the high side, thats the cost of making you waste your time.
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Old Nov 29, 2022 | 9:17 am
  #18  
Schnit
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Did you get this resolved?
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Old Nov 29, 2022 | 12:08 pm
  #19  
stuartpig
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Originally Posted by cfischer
it's an error. Ask Marriott to fix it. Can happen, but its rare.
Rare? Happens with at least 25% of my stays.
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Old Nov 29, 2022 | 12:53 pm
  #20  
photojojo
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Originally Posted by Schnit
Did you get this resolved?
Yes actually, just a few hours ago. It shows up differently on the app and the browser, but the aggregate point total is the same.
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Old Nov 29, 2022 | 12:56 pm
  #21  
photojojo
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You all have me wondering how often I've overlooked this though with some of you stating it happens very often. I just got this AMEX a few months ago before Oktoberfest so it was easy to spot the error, I'm not sure if this was happening with my Chase or not.
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