"Sustainability Fee" - a new name for resort fee???
Jan 10, 2022, 1:14 am
#31
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There’s no issue with compliance. The sustainability fee is already included in the price displayed on the first page on the Marriott website, and also on the app.
Jan 10, 2022, 7:42 am
#32
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Here's the first page display on the website:
Here's the first booking screen:
The "Sustainability Fee" only displays after clicking all the way through:
This is EXACTLY the practice that's forbidden under the settlement.
Jan 10, 2022, 8:03 am
#33
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Jan 10, 2022, 8:15 am
#34
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Viewfromthewing.com found some other hotels beside this one that also have the “sustainability fee”.
Jan 10, 2022, 8:17 am
#35
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As I understand it, requiring the user to check a search box to see fees is not compliant with the settlement. Presumably Marriott is still working on implementation.
Jan 10, 2022, 8:52 am
#36
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Well, I had already tested this by creating brand new, cookie-free (ie private / incognito) Marriott.com sessions using Chrome, Edge and Safari, and all of them had the box checked by default. What happens when you try the same ?
Jan 10, 2022, 11:29 am
#37
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I have found that the tax and fee box is checked by default on the iOS app, but does not appear to automatically check on a desktop (just tested with Incognito Chrome). I do find this implementation quite useful - except when comparing rates with Hyatt :-(
Jan 10, 2022, 8:17 pm
#38
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LAX
Jan 10, 2022, 8:37 pm
#39
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I launched Edge in the first time in forever, if ever. The box is not checked by default.
It's also not checked in Chrome, Firefox, a new Private Firefox tab or a new Chrome incognito tab.
All on Windows 10.
EDIT:
I clicked it on to see the rates change on the list screen, went in to the hotel to see the rate offers, and clicked through to see the detailed breakdown. I then went back to the Marriott home screen and conducted a new search. It was off again.
It's also not checked in Chrome, Firefox, a new Private Firefox tab or a new Chrome incognito tab.
All on Windows 10.
EDIT:
I clicked it on to see the rates change on the list screen, went in to the hotel to see the rate offers, and clicked through to see the detailed breakdown. I then went back to the Marriott home screen and conducted a new search. It was off again.
Last edited by CPRich; Jan 10, 2022 at 8:45 pm
Jan 11, 2022, 8:16 am
#43
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Jan 11, 2022, 8:26 am
#44
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Link please.
Jan 11, 2022, 8:41 am
#45
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Originally Posted by VFTW
However this isn’t the only Marriott engaged in the practice. I looked up which group operates the property, and it turns out that Innkeeper Hospitality Services has three other Marriott Autograph Collection hotels. And they all add the same $4.99 per night junk fee.
The Warrior hotel Sioux City, Iowa
The Current Hotel Davenport, Iowa
Hotel Blackhawk Davenport, Iowa
The Warrior hotel Sioux City, Iowa
The Current Hotel Davenport, Iowa
Hotel Blackhawk Davenport, Iowa