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"Sustainability Fee" - a new name for resort fee???

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"Sustainability Fee" - a new name for resort fee???

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Old Jan 11, 2022, 9:15 am
  #46  
 
Join Date: Jan 2022
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This covers the cost of NOT providimg daily cleaning and towel service to you due to the pandemic.
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Old Jan 11, 2022, 9:52 am
  #47  
 
Join Date: Mar 2009
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I miss SPG
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Old Jan 11, 2022, 10:31 am
  #48  
 
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Originally Posted by Artagnan
I miss SPG
you do realize one of the property was the Westin and was charging this under SPG to begin with
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Old Jan 11, 2022, 12:19 pm
  #49  
 
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Yogi: "If you don't have it, that's why you need it!

Me: "Huh?????"
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Old Jan 11, 2022, 1:33 pm
  #50  
 
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I must say, I continue to be surprised that posters here continued to be surprised when Marriott properties do things like this.

Honestly, this type of behavior seems very "on brand" for Marriott Bonvoy anymore. Not sure why there is always so much mock shock required when these examples surface...

Regards
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Old Jan 12, 2022, 4:58 am
  #51  
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Originally Posted by scubadu
I must say, I continue to be surprised that posters here continued to be surprised when Marriott properties do things like this.

Honestly, this type of behavior seems very "on brand" for Marriott Bonvoy anymore. Not sure why there is always so much mock shock required when these examples surface...

Regards
Yup. Marriott has exactly as much control over their franchises as Ashraf Ghani did over his "military".
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Old Jan 12, 2022, 5:00 am
  #52  
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Originally Posted by PHLGovFlyer
It's a sustainability fee. They want to ensure that the fee is sustainable. Hence the fee. Without the fee they wouldn't be able to continue charging customers the fee.
What if the fee exists to sustain this discussion?

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Old Jan 12, 2022, 10:08 am
  #53  
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Originally Posted by Oxon Flyer
Well, I had already tested this by creating brand new, cookie-free (ie private / incognito) Marriott.com sessions using Chrome, Edge and Safari, and all of them had the box checked by default. What happens when you try the same ?
Originally Posted by LAX
I just checked on my desktop out of curiosity and the box is NOT checked by default on Chrome and Edge.

LAX
Originally Posted by CPRich
I launched Edge in the first time in forever, if ever. The box is not checked by default.

It's also not checked in Chrome, Firefox, a new Private Firefox tab or a new Chrome incognito tab.

All on Windows 10
Originally Posted by Tanic
All new visits to bonvOY on seldom used browsers rendered box NOT CHECKED by default. Mac OS Monterey on Firefox, Safari, and Opera.
At the risk of potentially going down a rabbit hole, is it possible that the box is checked by default in the UK/EU but not in NA?

Can anyone with access to a country-changing VPN verify?
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Old Jan 12, 2022, 10:44 am
  #54  
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Originally Posted by Beltway2A
At the risk of potentially going down a rabbit hole, is it possible that the box is checked by default in the UK/EU but not in NA?

Can anyone with access to a country-changing VPN verify?
There’s a thread on this subject if someone feels like reviewing it.

Marriott now shows upfront the all-in price, including Resort Fees
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Old Jan 13, 2022, 4:57 pm
  #55  
 
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Originally Posted by Antarius
What if the fee exists to sustain this discussion?

That's one of the undocumented benefits sustained by the fee. It's quite costly to sustain the sustainability fee plus all of the resulting sutainable sustainability fee benefits.
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Old Jan 14, 2022, 6:11 am
  #56  
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Originally Posted by PHLGovFlyer
That's one of the undocumented benefits sustained by the fee. It's quite costly to sustain the sustainability fee plus all of the resulting sutainable sustainability fee benefits.
Objection. Assuming facts not in evidence.

Sustained!
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Old Jan 14, 2022, 12:24 pm
  #57  
 
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Originally Posted by PHLGovFlyer
It's a sustainability fee. They want to ensure that the fee is sustainable. Hence the fee. Without the fee they wouldn't be able to continue charging customers the fee.
Greed & Grab Fee may be a more appropriate term?
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Old Jan 14, 2022, 2:40 pm
  #58  
 
Join Date: May 2003
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What about the revolutionary idea to just include the fees in the room rate...like it is in many countries outside the US....
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Old Jan 15, 2022, 6:21 am
  #59  
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Originally Posted by X-ON
What about the revolutionary idea to just include the fees in the room rate...like it is in many countries outside the US....
Hotels are not stupid.

1) They don’t have to pay a commission on the scam fees to 3rd party companies like Expedia.
2) They can collect the scam fee from guests on award bookings.
3) They don’t give points on the spend from the scam fee.

Genius!
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Old Jan 15, 2022, 2:03 pm
  #60  
 
Join Date: Feb 2018
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Maybe I should buy a hotel, then charge as follows:

Base rate : $50
Sustainability fee : $20
Housekeeping fee $10
Air Conditioning fee $10
Electricity surcharge $10
Water surcharge $10
Amenity surcharge $10 (1 time refill, extra amenity will be charged accordingly)
Maintenance fee $10
Laundry surcharge $10

From $50 rate magically grow to $140 revenue!
Marriott should hire me!
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