Reached Ambassador level...
Aug 4, 2021 | 8:46 am
#16
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 11,457
Aug 6, 2021 | 12:35 pm
#17
Original Poster
Join Date: Jul 2012
Location: RDU
Programs: DL(PM), UA(Silver), AA(EXP) Marriott(Ti), HH(Gold), Hertz(PC)
Posts: 2,928
Aug 6, 2021 | 12:52 pm
#19
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
Posts: 3,305
Aug 6, 2021 | 3:20 pm
#20
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AA EXP; UA 1MM & PP; Marriott AMB; Hyatt Globalist; Hilton Diamond (Aspire)
Posts: 62,451
My favorite is how, whenever I email, the response inevitably refers to an upcoming stay, and asks "will you be celebrating a special occasion." As if that's the only reason they would ever contact the property and ensure I'm treated decently. Perhaps Marriott should amend the T&C to state that Ambassador benefits only apply if you're "celebrating a special occasion."
Aug 6, 2021 | 3:36 pm
#21
Original Poster
Join Date: Jul 2012
Location: RDU
Programs: DL(PM), UA(Silver), AA(EXP) Marriott(Ti), HH(Gold), Hertz(PC)
Posts: 2,928
Then what's the point of publishing an email address for Ambassador services if they will ignore emails, even if the request is outside of what they do? Shouldn't they at least say they can't help with that?
Aug 6, 2021 | 4:52 pm
#22
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4me
Posts: 12,069
And that's a pretty narrow list.
My favorite is how, whenever I email, the response inevitably refers to an upcoming stay, and asks "will you be celebrating a special occasion." As if that's the only reason they would ever contact the property and ensure I'm treated decently. Perhaps Marriott should amend the T&C to state that Ambassador benefits only apply if you're "celebrating a special occasion."
My favorite is how, whenever I email, the response inevitably refers to an upcoming stay, and asks "will you be celebrating a special occasion." As if that's the only reason they would ever contact the property and ensure I'm treated decently. Perhaps Marriott should amend the T&C to state that Ambassador benefits only apply if you're "celebrating a special occasion."
What happens after you reply Yes?
Aug 6, 2021 | 4:55 pm
#23
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AA EXP; UA 1MM & PP; Marriott AMB; Hyatt Globalist; Hilton Diamond (Aspire)
Posts: 62,451
I'm hopelessly honest, so the discussion ends when I say, "no we're not."
You're starting to get the picture . . . .
Marriott might as well just cancel Ambassador. All they're doing by maintaining this fiction of "Ambassador Service" is pissing people off even more.
Marriott might as well just cancel Ambassador. All they're doing by maintaining this fiction of "Ambassador Service" is pissing people off even more.
Aug 6, 2021 | 5:24 pm
#24
Join Date: Jul 2000
Location: Represa CA
Programs: Hilton LTD, Hyatt Glob, Marriott Amb/ LTTE, AA LTP, Avis PC, National EE, Seabourn DE
Posts: 3,110
Soon to be ambassador after checking out of a 210+ day stay. Just squeaking by on the spend. I've never been so excited to be crossing into such an elite status. Thanks for boosting my spirits.
Aug 6, 2021 | 8:53 pm
#25
Join Date: Feb 2007
Location: Malibu, CA
Programs: AA CK / Marriott Worthless Ambassador
Posts: 1,168
Joke
There was a time Ambasador was, not glorious, but quite capable with a personal touch. Now? Try getting someones name. So impersonal. Far from surprising us with wine and a note.