Disabling two-factor auth
Feb 10, 2021 | 8:49 pm
#1
Original Poster
Join Date: Nov 2000
Location: SDF/TLV/ATL
Programs: AA EXP, UA LT Ag, Marriott LT Ti, Hyatt Glob, Avis PC, Busted-Knuckles Club.
Posts: 3,007
Disabling two-factor auth
I don't remember ever turning this on, it's annoying when I want to get a quick rate quote, and I can't find a way to turn it off.
Is this possible, or is this Marriott's way of dealing with their data breaches?
Is this possible, or is this Marriott's way of dealing with their data breaches?
Feb 11, 2021 | 8:52 am
#3
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 35,568
I wonder if it is why I am experiencing the following. I can only log into my Marriott account if I get a six digit code. The code has to be sent to me by email; it won't work as text. I can have accessed my Marriott account in the past five minutes and still need to get a new code. It's time consuming and annoying. By contrast, my husband can access his account with no additional code required.
It's very annoying and I am glad the OP brought it up.
It's very annoying and I am glad the OP brought it up.
Feb 11, 2021 | 8:57 am
#4
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: IB+ Gold, TK E+, Hyatt Globalist, Marriott LTP, IHG Diamond
Posts: 14,195
I wonder if it is why I am experiencing the following. I can only log into my Marriott account if I get a six digit code. The code has to be sent to me by email; it won't work as text. I can have accessed my Marriott account in the past five minutes and still need to get a new code. It's time consuming and annoying. By contrast, my husband can access his account with no additional code required.
It's very annoying and I am glad the OP brought it up.
It's very annoying and I am glad the OP brought it up.
Or is it now "who cares if I get hacked because they will refund my points?"
Feb 11, 2021 | 9:07 am
#5
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 35,568
Would you clarify please?
Feb 11, 2021 | 11:26 am
#6
Moderator: Alaska Airlines Atmos Rewards
Join Date: Feb 2005
Posts: 13,626
TFA was implemented for those affected by Marriott Got Hacked. Yes, Again | WIRED.
Feb 11, 2021 | 11:37 am
#7
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AA EXP; UA 1MM & PP; Marriott AMB; Hyatt Globalist; Hilton Diamond (Aspire)
Posts: 62,211
TFA was implemented for those affected by Marriott Got Hacked. Yes, Again | WIRED.
Does it apply to the app as well?
Feb 11, 2021 | 11:42 am
#8
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 35,568
I am able to access my account on my phone without doing this.
I wonder if there is some points level for which the computer authentication is required? I have a substantial amount of points. My husband is not required to authenticate his account. He has minimal points.
Feb 11, 2021 | 12:04 pm
#9
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AA EXP; UA 1MM & PP; Marriott AMB; Hyatt Globalist; Hilton Diamond (Aspire)
Posts: 62,211
I use the website only when absolutely necessary, as the log-in is super buggy even without the need for TFA.
Per dayone, I'd guess it means your account was hacked last year, and his was not.
Feb 11, 2021 | 12:12 pm
#10
Join Date: Jan 2008
Posts: 3,946
For me, every single time I access my account on my computer I have to go thru getting a 6 digit code by email.
I am able to access my account on my phone without doing this.
I wonder if there is some points level for which the computer authentication is required? I have a substantial amount of points. My husband is not required to authenticate his account. He has minimal points.
I am able to access my account on my phone without doing this.
I wonder if there is some points level for which the computer authentication is required? I have a substantial amount of points. My husband is not required to authenticate his account. He has minimal points.
Feb 11, 2021 | 6:41 pm
#11
Original Poster
Join Date: Nov 2000
Location: SDF/TLV/ATL
Programs: AA EXP, UA LT Ag, Marriott LT Ti, Hyatt Glob, Avis PC, Busted-Knuckles Club.
Posts: 3,007
Right, my account was possibly compromised but not hacked. OK then. I'll use the mobile/tablet app going forward.
Dec 6, 2021 | 3:11 pm
#12
Join Date: Dec 2021
Posts: 2
Did you ever get a resolution to this issue? It is very annoying and I'm having the same issue.
Dec 12, 2021 | 3:32 pm
#14
Original Poster
Join Date: Nov 2000
Location: SDF/TLV/ATL
Programs: AA EXP, UA LT Ag, Marriott LT Ti, Hyatt Glob, Avis PC, Busted-Knuckles Club.
Posts: 3,007
Jun 21, 2023 | 6:19 am
#15
Join Date: Apr 2005
Location: Boston, MA
Programs: SPG Plat, PC Plat, AA ExPlat, LT Gold
Posts: 1,959
If anyone still looking for how to disable it's right on Marriott's site here and worked for me:
How Do I Set Up Two Step Verification For My Marriott Bonvoy Account?
Scroll down to see how to disable.
How Do I Set Up Two Step Verification For My Marriott Bonvoy Account?
Scroll down to see how to disable.