I have noticed recently that Marriott seem to be a bit geographically challenged. Just got a marketing email promoting how Bali awaits me, and I am one of the few aussies that have never gone to Bali, so I am wondering if they perhaps are now into carbon copying hotels, as the picture used is remarkably like the one for the Westin Langkawi�s home page

https://www.marriott.com.au/hotels/t...esort-and-spa/

Meanwhile the Renaissance Shenzhen has moved a few kilometres according to its map - amazing feat!

https://www.marriott.com.au/hotels/m...henzhen-luohu/

Bit of a worry for a travel company

If you put in a "from" location to get driving directions, the To address is correct. Marriott can't control how Google renders an address on their map.

As you didn't post a photo of your marketing email, it's impossible to comment on the first part.

I got that email and it did say Bali with the pic of Westin Langkawi, which I did not know it was until this thread. (Went to junk and deleted so can�t post picture)

Almost certainly Google, not Marriott. Google is of course banned in China and so errors are common in their mapping of the country.

Or are you suggesting that Marriott provide their own maps of the world, rather than use standard ones?

Finally a company that strive to get all details correct ... MAR certainly have fostered a stellar corporate culture ...

Of course Marriott can control what google does, by simply asking them to fix the error!

Actually, it's not that easy. I noticed once that one of the hotels where I'm a repeat guest was listed incorrectly on Google Maps. The Front Desk Manager was checking me in so I mentioned that. She groaned and proceeded to tell me how they've been trying for months to get that fixed. They would submit a request and it would get changed only to be changed back whenever some behind-the-scene technical process was run.

On a more general note, it's also possible the hotel and/or Marriott doesn't know the map is wrong. It's unlikely that anyone from the hotel ever looks at Google Maps. (They already know where the hotel is located.) Unless someone reports the problem to them, they can't fix it because they don't know it's wrong.

Although it's not your responsibility, perhaps you could take 3-4 minutes to notify Marriott of the error via the website. You might be helping future guests find the hotel.

Accurate mapping with GPS coordinates is forbidden in China, so most maps will have small errors, as this video explains:

Gosh, some years ago, we here in the Marriott forum were calling Marriott "geographically challenged" for a completely different reason:

Some agents were telling people that some rate or something was not valid in San Francisco, because it was only valid at US properties.

So that's what I was expecting when I opened a thread saying that Marriott was geographically challenged...

It's a bit frustrating while traveling in China trying to figure out which hotel is conveniently located.

At least in China they seem to have street addresses.

I'm off in a couple days to Costa Rica, where street addresses pretty much don't exist. It's one thing trying to figure out which hotel is conveniently located, it's quite another simply trying to trying to figure where a given hotel is actually located, when there is no street address.

Best of luck with that! Even with multiple GPSs from different vendors, we still found individual roads to be problematic. Getting from town to town wasn't any problem. At the very least, the Ticos are friendly and more than willing to help.

Well I posted before right when I booked Moxy Bandung, here is the picture

just made a booking for Tokyo for May ... the offers are hilarious ... I have no bookings for BCN