Nov 24, 2019, 1:06 pm
Last edit by: dayone
HOW TO PROCESS A GIFT CARD
Click on Givex icon
Enter login and password info at 2 levels
- property info
- employee info (password is birthdate MMDD, at least at this property)
Enter gift card number
Click on Check Balance (other 2 options are Activate and Redeem)
Click on Redeem
Enter amount to use
Enter card number again
Click Calculate
Click Submit
I used an e-gift card and a plastic one. Its the same process for both. No swiping.
REGISTER YOUR GIFT CARDS
For security in case you ever lose your gift cards, you should always register them here.
https://gifts.marriott.com/login/
GIFT CARD SUPPORT (per Lurkers post #174)
If you are not able to use your gift card for a stay, you may call our Gift Card Support team via phone number 1 (800) 442-6132 for immediate help or email them via [email protected]. They will be pleased to follow up with the hotel team for the technical issue and guidance.
Click on Givex icon
Enter login and password info at 2 levels
- property info
- employee info (password is birthdate MMDD, at least at this property)
Enter gift card number
Click on Check Balance (other 2 options are Activate and Redeem)
Click on Redeem
Enter amount to use
Enter card number again
Click Calculate
Click Submit
I used an e-gift card and a plastic one. Its the same process for both. No swiping.
REGISTER YOUR GIFT CARDS
For security in case you ever lose your gift cards, you should always register them here.
https://gifts.marriott.com/login/
GIFT CARD SUPPORT (per Lurkers post #174)
If you are not able to use your gift card for a stay, you may call our Gift Card Support team via phone number 1 (800) 442-6132 for immediate help or email them via [email protected]. They will be pleased to follow up with the hotel team for the technical issue and guidance.
Marriott Bonvoy Gift Card Use Discussion Thread
Apr 4, 2023, 6:21 pm
#256
Join Date: Apr 2023
Posts: 27
Hey everyone, new to the game and have a few $ in Marriott gift cards. I've been reading up a bit and noticed that there are issues in redeeming the GCs? What's the disadvantage of mentioning you'll be paying by GCs? Does that affect the experience?
Apr 4, 2023, 8:10 pm
#257
Join Date: Jun 2005
Location: SAN
Programs: AS MVP Gold, Marriott Plat, ICH Plat, HH Gold
Posts: 4,392
I would never get a gift card again for that reason unless there is a very significant financial gain (the one I got was bought with an AMEX $100 back for $500 spend offer, which isn't enough considering the hassle I had using it).
Apr 6, 2023, 12:02 am
#258
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
IMHO it's a bit inconvenient as it will take additional time at check-out (compared to paying by CC), depending on how familiar the property or staff is with it. And 1 or 2 hotels didn't accept them at all (which they are probably not allowed to, but not much I could do about that). After that I mentioned at check-in I wanted to use them to avoid them finalising charging the CC before checking out.
I would never get a gift card again for that reason unless there is a very significant financial gain (the one I got was bought with an AMEX $100 back for $500 spend offer, which isn't enough considering the hassle I had using it).
I would never get a gift card again for that reason unless there is a very significant financial gain (the one I got was bought with an AMEX $100 back for $500 spend offer, which isn't enough considering the hassle I had using it).
Apr 6, 2023, 12:21 am
#259
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,533
Apr 6, 2023, 10:40 am
#260
Join Date: Mar 2020
Programs: Marriott Platinum
Posts: 170
In my case, it was very hard to even find a hotel that even sold gift cards. There are about 15 Marriotts within striking distance of where I live and only one of them sold GCs. When I got there, it literally took them 45 minutes to process the transaction. However, redeeming them proved surprisingly easy after the horror stories I've read here and on other forums. Every property I used them at redeemed them no problem and these were all smaller properties in smaller cities and towns. I guess it all comes down to how knowledgeable the staff is. That being said, it shouldn't be that hard to issue or redeem them. You never hear these issues at McDonald's or Old Navy about their GCs.
Apr 6, 2023, 1:37 pm
#262
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,533
There's no pattern. There were more problems at the beginning, but I'm finding more hotels can process them without issue now. I've used them on all the continents.
Jun 20, 2023, 6:19 am
#264
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,533
Looks like no.
The following Marriott Hotel Brands DO NOT accept Marriott GiftCards: Bulgari, Design Hotels™, Homes & Villas by Marriott Bonvoy, The Ritz-Carlton Destination Club, The Ritz-Carlton Residences, The Ritz-Carlton Yacht Collection.
https://gifts.marriott.com
The following Marriott Hotel Brands DO NOT accept Marriott GiftCards: Bulgari, Design Hotels™, Homes & Villas by Marriott Bonvoy, The Ritz-Carlton Destination Club, The Ritz-Carlton Residences, The Ritz-Carlton Yacht Collection.
https://gifts.marriott.com
Jul 12, 2023, 1:30 pm
#266
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,533
Hotels that sell physical Marriott gift cards - FlyerTalk Forums
As a matter of fact, I just bought a gift card at the Marriott downtown Toronto today.
PS: Always call before you go to make sure things haven't changed.
Jul 14, 2023, 5:47 pm
#269
Join Date: Jul 2023
Posts: 29
Thanks. Do you remember how fast the AMEX offer showed up as redeemed after the charge?
I have. I posted a list in post #6 here.
Hotels that sell physical Marriott gift cards - FlyerTalk Forums
As a matter of fact, I just bought a gift card at the Marriott downtown Toronto today.
PS: Always call before you go to make sure things haven't changed.
Hotels that sell physical Marriott gift cards - FlyerTalk Forums
As a matter of fact, I just bought a gift card at the Marriott downtown Toronto today.
PS: Always call before you go to make sure things haven't changed.
Jul 14, 2023, 8:03 pm
#270
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,533