Marriott Hotels now adding a $50 per person fee after 2 adults when booking an Award
Dec 11, 2018, 5:30 pm
#31
Join Date: Aug 2007
Programs: DL DM
Posts: 1,079
I also just started noticing that in some properties in the US, they'll charge the same for 2 or 3 (2 + kid) when you search by cash but they'll tack on the $50 or so extra when booking for 3 on points. Same room but the points based reservation triggers the add-on when searching with more than 2 people.
Dec 11, 2018, 5:59 pm
#32
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So the entire premise of this thread may be false.
Dec 11, 2018, 6:03 pm
#33
Join Date: Apr 2004
Programs: AA plt 2 mm, Marriott LTT, HH dia
Posts: 1,215
One result of mergers is less competition. The policy of 2 people per room for a reward has been on the books for Marriott as long as I can remember. They are just choosing to enforce it more now.
Frequent flier programs have gotten considerably worse as mergers have consolidated that industry as well.
Between destination fees for reward rooms and extra fees for more than 2 people, it can become pretty expensive to get a 'free night' now.
Frequent flier programs have gotten considerably worse as mergers have consolidated that industry as well.
Between destination fees for reward rooms and extra fees for more than 2 people, it can become pretty expensive to get a 'free night' now.
Feb 10, 2019, 7:37 am
#34
Join Date: Feb 2019
Posts: 3
$100 per kid in Hawaii and 125 Euro per kid in Europe!
I did a few Award Reservations at various Marriott Hotels (a couple of Delta and couple of Sheratons)
All the 4 hotels charged me a $50 fee per kid (my kids are 5 and 7) and so are expecting me to pay $100 per room per night.
When did this start happening?
In the past whenever I have stayed at Marriotts, I have rarely seen this fee.
All the above hotels accommodate 4 people in a room, it's just that they want an additional $50 per kid.
I spoke to an Agent and she then booked me for 2 Adults and noted in the comments that I will be having 2 additional kids in the room and that I should be ok.
I am still confused as to when did Marriott start nickel and diming.
All the 4 hotels charged me a $50 fee per kid (my kids are 5 and 7) and so are expecting me to pay $100 per room per night.
When did this start happening?
In the past whenever I have stayed at Marriotts, I have rarely seen this fee.
All the above hotels accommodate 4 people in a room, it's just that they want an additional $50 per kid.
I spoke to an Agent and she then booked me for 2 Adults and noted in the comments that I will be having 2 additional kids in the room and that I should be ok.
I am still confused as to when did Marriott start nickel and diming.
Feb 10, 2019, 9:12 am
#35
Join Date: Sep 2000
Location: LAX
Programs: UA 1K MM, AS MVPG, SPG PLAT 100
Posts: 1,497
I booked a 2 bedroom 2 bath "Family" suite at a LC property in Asia and it adds an Extra Person fee when booking for 2 adults 1 child. It's just messed up IT (and not some backwards policy on awards alone), and I will deal with it at checkin. No way there is an extra person charge for a 9 year old in this room type. I even emailed Lurker and didn't get a response, assume he is completely at a loss on this IT failure as well. Again, best recourse is to contact property in advance (or deal with it at checkin, think it's easier to explain face to face with the right person in case you get the wrong/uninformed person responding to emailphone in advance)
Feb 10, 2019, 10:25 am
#37
Join Date: Feb 2019
Posts: 3
If Marriott is going to charge us 250 Euros more for 2 kids, we should get a suite!
If Marriott is going to charge us 250 Euros more for 2 kids, we should get a suite!
Marriott’s 125 euros or $100 per kid as extra person will backfire in areas where it does not control the market.
An anti-trust law suit will be filed against Marriott!
Marriott’s 125 euros or $100 per kid as extra person will backfire in areas where it does not control the market.
An anti-trust law suit will be filed against Marriott!
Feb 10, 2019, 12:00 pm
#39
Join Date: Feb 2019
Posts: 3
If Marriott which recently acquired Starwood, controls the market in a certain area, it has monopoly of that market. It has no meaningful competitor. Therefore, it will be subject to antitrust law suit. It won’t happen with the current US administration.
Feb 10, 2019, 1:42 pm
#40
Join Date: Sep 2006
Location: Manchester, England
Programs: Bonvoy LT Plat, HH Diamond, IHG Plat, BMI Gold (RIP)
Posts: 8,021
Had a stay at the V&A Marriott in Manchester over the weekend, which I went to book last week. They offer a room with 2 Doubles, which is the default option for 2 adults and 1 child. Price is normal, but they try to slip in an additional £30 per night for the extra guest at the end of the process.
Called the hotel to find out the policy. They confirmed that they don't charge for a child under 12 and that Marriott IT was the issue despite them raising it when it started to be a problem a few months earlier. The member of staff reserved the room for me as 2 adults and then manually added on the child at their end. (Room was set-up for 3 on arrival as well). She also confirmed that at their property, if a room is booked for 3, then they remove the charge for children as a policy at check in anyway.
Called the hotel to find out the policy. They confirmed that they don't charge for a child under 12 and that Marriott IT was the issue despite them raising it when it started to be a problem a few months earlier. The member of staff reserved the room for me as 2 adults and then manually added on the child at their end. (Room was set-up for 3 on arrival as well). She also confirmed that at their property, if a room is booked for 3, then they remove the charge for children as a policy at check in anyway.
Feb 10, 2019, 3:50 pm
#42
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At some locations, an extra fee for a 3rd person in a room isn't new. I don't remember if it was the Gritti Palace or the Danielli, but in 2011, I believe it was a 110 Euro surcharge to add a teenaged child to a reservation. That would mean that a 3rd person charge has existed longer than SPG lifetime status.
Feb 11, 2019, 4:44 am
#43
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i made 2 award reservations yesterday at a fairfield & courtyard for 2 adults & 2 kids (both under the age of 5)....the fairfield wanted an extra $70 charge but the courtyard had no extra charge....so i called the fairfield property & they told me to make the reservation for 2 adults & they would add the kids to the reservation afterwards for no extra charge....
Feb 11, 2019, 8:07 am
#44
Join Date: Dec 2007
Location: SFO
Posts: 4,914
i made 2 award reservations yesterday at a fairfield & courtyard for 2 adults & 2 kids (both under the age of 5)....the fairfield wanted an extra $70 charge but the courtyard had no extra charge....so i called the fairfield property & they told me to make the reservation for 2 adults & they would add the kids to the reservation afterwards for no extra charge....
Feb 11, 2019, 8:15 am
#45
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both reservations are in the u.s. but i don't want to take a chance....its better to have clarification than to be told i have to book another room when checking in....