Club lounge bill and gratuity
Oct 16, 2018, 5:47 pm
#1
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Join Date: Jan 2016
Location: SFO
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Club lounge bill and gratuity
Sitting the the Westin Chicago River North and was handed this. I've never seen this before and seems really tacky to me. Are the other properties that do this as well? I'm going to leave it as is..
Oct 16, 2018, 5:51 pm
#2
Join Date: May 2006
Location: SAN
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Posts: 6,425
No, I have never seen that at any lounge for any hotel brand. That is tacky.
Oct 16, 2018, 5:57 pm
#3
Join Date: Jan 2014
Posts: 687
I believe this lounge also tries to charge an outrageous fee for extra guests if I recall correctly.
Oct 16, 2018, 7:19 pm
#4
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Probably the result of too many cheapos who don't just leave a decent tip unprompted.
Oct 16, 2018, 7:35 pm
#5
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OTOH if it discourages lounge use by those who don't legitimately have lounge access, this could be a good thing. If someone doesn't have a room with lounge access and isn't eligible to use the lounge due to elite status, having them sign the "bill" to the room and then be billed the "guest" charge or more IMO would be a good thing.
I've certainly been annoyed at times when a large group pays for one clue level room and then they hold the door open so that twenty or thirty of their friends can take over the lounge, of course instantly picking it clean and often moving furniture and leaving a mess when they finally leave.
I've certainly been annoyed at times when a large group pays for one clue level room and then they hold the door open so that twenty or thirty of their friends can take over the lounge, of course instantly picking it clean and often moving furniture and leaving a mess when they finally leave.
Oct 16, 2018, 7:58 pm
#6
Join Date: May 2005
Location: Dulles, VA
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I would handle a "bill" like that the same as I handle the tip envelope that Marriott tried to implement a few years ago. Tear it up and leave it on the table.
Oct 16, 2018, 8:07 pm
#7
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Oct 16, 2018, 8:17 pm
#8
Join Date: May 2010
Location: TPA
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Was anyone actually serving you? The bill says 'buffet', so I'm assuming not. What service was provided?
Oct 16, 2018, 8:23 pm
#9
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Oct 16, 2018, 8:29 pm
#10
Join Date: Jun 2013
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Why don't you leave a 20% tip? Last I checked, 20% of 0 is 0.
Oct 16, 2018, 8:31 pm
#11
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Oct 16, 2018, 8:56 pm
#12
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Oct 16, 2018, 9:17 pm
#13
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Had this before at the Intercontinental Johannesburg Sandton Towers...
i found it weird too... and actually the bill often may have a cost on it but they would just remove it at checkout without question.
i found it weird too... and actually the bill often may have a cost on it but they would just remove it at checkout without question.
Oct 16, 2018, 9:36 pm
#14
Join Date: Nov 2013
Posts: 4,374
You are the same poster who gets all worked up at the slightest infraction of name-calling etiquette (when passengers call FAs "stewardess" for example) yet here you are labeling hotel guests as "cheapos" when there is no basis for them to know there is any norm of tipping at all.
I don't leave tips at hotel lounges unless I receive table service.
Oct 16, 2018, 9:41 pm
#15
Join Date: Sep 2000
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The former Westin Diplomat near Miami used to be very aggressive with this in lounge. They would bring the $0 bill almost immediately after taking a seat and then circle around aimlessly to keep an eye on it.