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Club lounge bill and gratuity
Sitting the the Westin Chicago River North and was handed this. I've never seen this before and seems really tacky to me. Are the other properties that do this as well? I'm going to leave it as is..https://cimg9.ibsrv.net/gimg/www.fly...dd1ab49c9.jpeg |
Originally Posted by GoSh4rks
(Post 30322870)
Sitting the the Westin Chicago River North and was handed this. I've never seen this before and seems really tacky to me. Are the other properties that do this as well? I'm going to leave it as is..https://cimg9.ibsrv.net/gimg/www.fly...dd1ab49c9.jpeg |
I believe this lounge also tries to charge an outrageous fee for extra guests if I recall correctly. |
Probably the result of too many cheapos who don't just leave a decent tip unprompted.
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OTOH if it discourages lounge use by those who don't legitimately have lounge access, this could be a good thing. If someone doesn't have a room with lounge access and isn't eligible to use the lounge due to elite status, having them sign the "bill" to the room and then be billed the "guest" charge or more IMO would be a good thing. I've certainly been annoyed at times when a large group pays for one clue level room and then they hold the door open so that twenty or thirty of their friends can take over the lounge, of course instantly picking it clean and often moving furniture and leaving a mess when they finally leave. |
I would handle a "bill" like that the same as I handle the tip envelope that Marriott tried to implement a few years ago. Tear it up and leave it on the table.
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Originally Posted by Often1
(Post 30323095)
Probably the result of too many cheapos who don't just leave a decent tip unprompted.
Originally Posted by catocony
(Post 30323188)
I would handle a "bill" like that the same as I handle the tip envelope that Marriott tried to implement a few years ago. Tear it up and leave it on the table.
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Was anyone actually serving you? The bill says 'buffet', so I'm assuming not. What service was provided?
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Yes, many lounges do it, and it is tacky.
Originally Posted by Often1
(Post 30323095)
Probably the result of too many cheapos who don't just leave a decent tip unprompted.
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Why don't you leave a 20% tip? Last I checked, 20% of 0 is 0.
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Originally Posted by blaz
(Post 30323258)
Why don't you leave a 20% tip? Last I checked, 20% of 0 is 0.
Plus, zero is a nice and very round number, so the employees can't complain that you're giving an odd amount as a tip. |
Originally Posted by TBD
(Post 30323230)
Was anyone actually serving you? The bill says 'buffet', so I'm assuming not. What service was provided?
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Had this before at the Intercontinental Johannesburg Sandton Towers... i found it weird too... and actually the bill often may have a cost on it but they would just remove it at checkout without question. |
Originally Posted by Often1
(Post 30323095)
Probably the result of too many cheapos who don't just leave a decent tip unprompted.
You are the same poster who gets all worked up at the slightest infraction of name-calling etiquette (when passengers call FAs "stewardess" for example) yet here you are labeling hotel guests as "cheapos" when there is no basis for them to know there is any norm of tipping at all. I don't leave tips at hotel lounges unless I receive table service. |
The former Westin Diplomat near Miami used to be very aggressive with this in lounge. They would bring the $0 bill almost immediately after taking a seat and then circle around aimlessly to keep an eye on it. |
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