May 2, 2022, 8:48 pm
Last edit by: gudugan
How to View Lifetime Status: https://help.marriott.com/s/article/Article-22489
Lifetime Status Details: https://help.marriott.com/s/article/Article-22145
Elite processing: https://help.marriott.com/s/article/Article-34363
If you achieved a higher Elite status during 2022, your 2022 Eligible Status Year for the new, higher tier was applied at the time of achievement.
If you did not meet the published criteria to renew your current status in 2022, your 2022 Eligible Status Year for your current status will be added in January 2023, and your Eligible Status Year for your new status will be added in March 2023 when your Elite status is updated.
===
As part of our regular process, Members receive their qualifying year towards Lifetime Elite status in one of two ways:
If you maintain the same Elite level for 2022, your 2022 year of Elite status will be applied to your Account in January 2023. If you achieve a higher Elite level during 2022, your 2022 year of tenure for the new, higher level will be applied at the time of achievement.
Examples:
Lifetime Status Details: https://help.marriott.com/s/article/Article-22145
Elite processing: https://help.marriott.com/s/article/Article-34363
How will my Eligible Status Years for 2022 be applied to my Account and when?
If you maintained the same Elite status in 2022 that you started with in 2022 , your 2022 Eligible Status Year for your current status will be applied to your Account in January 2023.If you achieved a higher Elite status during 2022, your 2022 Eligible Status Year for the new, higher tier was applied at the time of achievement.
If you did not meet the published criteria to renew your current status in 2022, your 2022 Eligible Status Year for your current status will be added in January 2023, and your Eligible Status Year for your new status will be added in March 2023 when your Elite status is updated.
===
When will my 2021 qualifying year of Elite status be applied to my Account so I can track my path to Lifetime Elite Status?
As part of our regular process, Members receive their qualifying year towards Lifetime Elite status in one of two ways:
- If you maintain the same Elite level that you started the year with, your Qualifying Year of Elite status will be applied to your Account in January of the following year. Please Note: In November 2021, when we extended the Elite status that Members earned in 2019 or 2020, Members received their 2021 Qualifying Year of Elite status.
- If you achieve a higher Elite level during the year than the previous year, your Qualifying Year for the new, higher level will be applied at the time of achievement. Please Note: If you achieved a higher Elite level during 2021, your 2021 qualifying year of Elite status, was applied at the time of achievement.
If you maintain the same Elite level for 2022, your 2022 year of Elite status will be applied to your Account in January 2023. If you achieve a higher Elite level during 2022, your 2022 year of tenure for the new, higher level will be applied at the time of achievement.
Examples:
- A Member achieved Gold Elite in 2019 and enjoyed the status in 2020. They received their 2020 year of Gold Elite status in July 2020 when we extended their status. Due to status extensions, the Member received their 2021 year of tenure in November 2021 when they their status was extended to February 2023.
- A Member achieved Platinum Elite in 2020 and enjoyed the status in 2021. They received their 2021 year of Platinum status in November 2021 when they their status was extended to February 2023.
- A Gold Elite Member achieved Platinum Elite in April 2021; the Platinum year of Elite status for 2021 was applied upon achievement (in April 2021).
Marriott Lifetime Elite Status General Discussion [Master Thread]
Dec 27, 2018, 4:59 pm
#391
Join Date: May 2011
Posts: 5,814
Thats been my issue. Would have glady booked the nights in December but I have been fighting to make sure I could get those 25 back. I didnt want to pay for 15 more nights for no reason if they werent giving me back the 25. Now its too late 
Hope that makes sense. In an ideal situation, I would have just booked the 40 nights in November but it took SOOO long for anyone to even get back to me. I didnt want to drop a few thousand dollars if it wasnt going to happen to just get the nights.
Hope that makes sense. In an ideal situation, I would have just booked the 40 nights in November but it took SOOO long for anyone to even get back to me. I didnt want to drop a few thousand dollars if it wasnt going to happen to just get the nights.
Dec 27, 2018, 5:22 pm
#392
Join Date: Aug 2012
Posts: 247
@Parikh1234:
If you have screenshots of both accounts saying "Lifetime nights", really, what could be the reason they reduce those clearly mentioned lifetime nights after combining your accounts?
If you have screenshots of both accounts saying "Lifetime nights", really, what could be the reason they reduce those clearly mentioned lifetime nights after combining your accounts?
Dec 27, 2018, 9:54 pm
#393
Join Date: Jan 2001
Location: Boston, MA
Programs: AA Lifetime Platinum (3MM), QF Lifetime Gold, Bonvoy Lifetime Platinum, Ex-Hyatt Diamond
Posts: 7,541
I achieved SPG/Marriott Lifetime Platinum status more than a week ago with 500 SPG stays and 10+ SPG Plat years.
My SPG website account continues to show 500 nights, but the old Lifetime Gold status and says I have 100 stays to Lifetime Platinum.
Called SPG Platinum line. Rep didn't seem to have much of a clue, even about Lifetime status. Said wait a while for the system to recognize the new status...that's now 6-7 days. He clearly had no clue.
I did a direct Tweet to Marriott Rewards with a screenshot of my SPG account, and no response.
I am really not worried about the company figuring this out at some point. But, you'd think that a customer service company that has a customer achieve among its highest thresholds would reach out and embrace that customer.
This is the opposite of that, and honestly, it's a big turn off.
My SPG website account continues to show 500 nights, but the old Lifetime Gold status and says I have 100 stays to Lifetime Platinum.
Called SPG Platinum line. Rep didn't seem to have much of a clue, even about Lifetime status. Said wait a while for the system to recognize the new status...that's now 6-7 days. He clearly had no clue.
I did a direct Tweet to Marriott Rewards with a screenshot of my SPG account, and no response.
I am really not worried about the company figuring this out at some point. But, you'd think that a customer service company that has a customer achieve among its highest thresholds would reach out and embrace that customer.
This is the opposite of that, and honestly, it's a big turn off.
Dec 28, 2018, 12:38 am
#394
Company Representative - Starwood
Join Date: Jan 2011
Location: Guangzhou
Programs: SPG
Posts: 1,021
I achieved SPG/Marriott Lifetime Platinum status more than a week ago with 500 SPG stays and 10+ SPG Plat years.
My SPG website account continues to show 500 nights, but the old Lifetime Gold status and says I have 100 stays to Lifetime Platinum.
Called SPG Platinum line. Rep didn't seem to have much of a clue, even about Lifetime status. Said wait a while for the system to recognize the new status...that's now 6-7 days. He clearly had no clue.
I did a direct Tweet to Marriott Rewards with a screenshot of my SPG account, and no response.
I am really not worried about the company figuring this out at some point. But, you'd think that a customer service company that has a customer achieve among its highest thresholds would reach out and embrace that customer.
This is the opposite of that, and honestly, it's a big turn off.
My SPG website account continues to show 500 nights, but the old Lifetime Gold status and says I have 100 stays to Lifetime Platinum.
Called SPG Platinum line. Rep didn't seem to have much of a clue, even about Lifetime status. Said wait a while for the system to recognize the new status...that's now 6-7 days. He clearly had no clue.
I did a direct Tweet to Marriott Rewards with a screenshot of my SPG account, and no response.
I am really not worried about the company figuring this out at some point. But, you'd think that a customer service company that has a customer achieve among its highest thresholds would reach out and embrace that customer.
This is the opposite of that, and honestly, it's a big turn off.
Thank you for your feedback on our customer service. Please accept our apologies for any inconveniences you have come across.
For members who earn Lifetime Elite Status under Legacy Program requirements, they will be notified of this Lifetime Elite status achievement through the Legacy Program requirements and benefits will begin in January 2019.
Best Regards,
Christina Zhou
Social Media Specialist
Marriott International
[email protected]
Dec 28, 2018, 7:21 am
#395
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
@Parikh1234:
If you have screenshots of both accounts saying "Lifetime nights", really, what could be the reason they reduce those clearly mentioned lifetime nights after combining your accounts?
If you have screenshots of both accounts saying "Lifetime nights", really, what could be the reason they reduce those clearly mentioned lifetime nights after combining your accounts?
Dec 28, 2018, 8:50 am
#396
Join Date: Nov 2014
Location: New York
Programs: MB-LTT , HH-Diam., HGP-Expl.
Posts: 778
Thats been my issue. Would have glady booked the nights in December but I have been fighting to make sure I could get those 25 back. I didnt want to pay for 15 more nights for no reason if they werent giving me back the 25. Now its too late
Hope that makes sense. In an ideal situation, I would have just booked the 40 nights in November but it took SOOO long for anyone to even get back to me. I didnt want to drop a few thousand dollars if it wasnt going to happen to just get the nights.
Hope that makes sense. In an ideal situation, I would have just booked the 40 nights in November but it took SOOO long for anyone to even get back to me. I didnt want to drop a few thousand dollars if it wasnt going to happen to just get the nights.
Dec 28, 2018, 11:39 am
#397
Join Date: Jun 2006
Location: Little Ferry, NJ
Programs: UA GS / 1MM, MR Ambassador / LTTE, Hertz Platinum
Posts: 298
My guess is even MPG IT does not trust what it system says and wants to get to the original data to recompute. It's not clear if the OP's data is pre-merger (in August) or pre-combination (sometime after merger), many mix those terms. My bet is it is as of pre-combination and during a period where MPG added annual nights to LT nights that hopefully they have corrected for everyone by now.
Dec 28, 2018, 11:41 am
#398
Join Date: Jun 2006
Location: Little Ferry, NJ
Programs: UA GS / 1MM, MR Ambassador / LTTE, Hertz Platinum
Posts: 298
@Parikh1234:
If you have screenshots of both accounts saying "Lifetime nights", really, what could be the reason they reduce those clearly mentioned lifetime nights after combining your accounts?
If you have screenshots of both accounts saying "Lifetime nights", really, what could be the reason they reduce those clearly mentioned lifetime nights after combining your accounts?
Dec 28, 2018, 11:48 am
#399
Join Date: Oct 2015
Location: NJ
Programs: AA Plat Hyatt Diamond Marriot Plat elite Hilton DIamond and IHG Plat
Posts: 59
I had a pleasant conversation with the CSR at Marriot after the merger. She basically said I am Plat Elite, will maintain that status forever and would not have the chance to achieve any higher level before the end of the year. I thanked her and started working on Hilton Lifetime Diamond.
Dec 28, 2018, 11:54 am
#400
FlyerTalk Evangelist
Join Date: May 2001
Location: MSY; 2-time FT Fantasy Football Champ, now in recovery.
Programs: AA lifetime GLD; UA Silver; Marriott LTTE; IHG Plat,
Posts: 14,518
Thats been my issue. Would have glady booked the nights in December but I have been fighting to make sure I could get those 25 back. I didnt want to pay for 15 more nights for no reason if they werent giving me back the 25. Now its too late
Hope that makes sense. In an ideal situation, I would have just booked the 40 nights in November but it took SOOO long for anyone to even get back to me. I didnt want to drop a few thousand dollars if it wasnt going to happen to just get the nights.
Hope that makes sense. In an ideal situation, I would have just booked the 40 nights in November but it took SOOO long for anyone to even get back to me. I didnt want to drop a few thousand dollars if it wasnt going to happen to just get the nights.
Dec 28, 2018, 12:04 pm
#401
Join Date: Jun 2006
Location: Little Ferry, NJ
Programs: UA GS / 1MM, MR Ambassador / LTTE, Hertz Platinum
Posts: 298
I certainly empathize with your situation, but I think you're looking at an uphill battle just to get to a longshot. With enough persistence and the right escalation, I think there's a non-zero chance you might get the missing nights added back. But it seems really unlikely that you'll be granted an extension past 12/31 to then stay the additional nights and have those 2019 nights count towards LTPP. The fact that Marriott has delayed LTPP recognition for everyone who has met the criteria since the August merge date makes it obvious that IT intends to do a single batch run in January to identify LTPPs, and once that is done, it's closed forever.
I wish I could just lay out all the email proof / screen shots / etc to someone high enough that could help and give me a sliver of a chance of getting LTPP.
Its not like I just sat around and waiting till the last minute to try and get a no-excuse extension.
Dec 28, 2018, 6:05 pm
#402
Join Date: Aug 2012
Posts: 247
What exactly is an "e-statement"?
And where can I get one in time (before Dec.31) that shows my lifetime nights for both of my still un-combined and un-merged and un-linked or whatsoever accounts?
Many thanks.
Dec 28, 2018, 6:09 pm
#403
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
It is pre-merger. I was on the phone with my ambassador and took the screenshots before authorizing her to combine the accounts. The pictures have the timestamp on them from my iphone. I have a picture of the status and lifetime pages from both apps (total of 4 screenshots).
Dec 28, 2018, 6:38 pm
#404
Join Date: Aug 2003
Location: MSN
Programs: Delta DM, Bonvoy LT Titanium, Hertz PC
Posts: 1,987
Thats been my issue. Would have glady booked the nights in December but I have been fighting to make sure I could get those 25 back. I didnt want to pay for 15 more nights for no reason if they werent giving me back the 25. Now its too late
Hope that makes sense. In an ideal situation, I would have just booked the 40 nights in November but it took SOOO long for anyone to even get back to me. I didnt want to drop a few thousand dollars if it wasnt going to happen to just get the nights.
Hope that makes sense. In an ideal situation, I would have just booked the 40 nights in November but it took SOOO long for anyone to even get back to me. I didnt want to drop a few thousand dollars if it wasnt going to happen to just get the nights.
Anyway, my point is that in future similar instances, find a higher up and figure out their email address and you'll get care right away. My issues are bigger than that but at least I know I have the right ear.
Dec 29, 2018, 6:11 am
#405
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
I have some long standing issues with my MR (Ritz Carlton) account, namely that I can't register for promotions online (like MegaBonus) and I never get emails when they come out, so I have to come on here and then hope the CSR when I call in can register me for them. It doesn't always work. Anyway, I blew a gasket and emailed David Flueck and got an Ambassador who continues to work on it for me. I get all my confirmation/cancellation emails but not a single promo and I'm registered. I even gave them my account login to verify and they confirmed I'm registered to receive all emails. It is pretty frustrating. But they are working on it now.
Anyway, my point is that in future similar instances, find a higher up and figure out their email address and you'll get care right away. My issues are bigger than that but at least I know I have the right ear.
Anyway, my point is that in future similar instances, find a higher up and figure out their email address and you'll get care right away. My issues are bigger than that but at least I know I have the right ear.
Congrats on getting the right attention. I hope it works for you.