Horace

The way I see it, Marriott considers three flavors of Platinum Elite to be a feature, not a bug.

From a standpoint of training and operations at 6,700+ hotels around the world, a guest is either Platinum or not Platinum (and most guests are not Platinum).

If Platinum, the front desk knows to offer the Platinum Elite Welcome Gift, the breakfast/lounge benefit at brands where it applies, and to avoid walking the guest if at all possible.

If not Platinum, then the front desk doesn't have to worry about status, except to read the script, "I see you're Silver Elite; thank you for your loyalty," or "I see you're Gold Elite; thank you for your loyalty."

Sure, there is a spectrum of benefits as the Elite level goes up. But to a large degree, that part of it is automated, such as point bonuses based Elite level and how a hotel's billing system deals with enhanced Internet. I would hope that a hotel's room assigner takes Elite levels more seriously when pre-assigning rooms, but that doesn't always seem to be the case.

CCIE_Flyer

RobOnLI

Has anyone else noticed that the format and status shown on Marriott.com vs. the website we're using to play the "29 ways" game are different? I'm referring to the pop-up status bar if you click on your name in the upper-right corner.

Marriott.com uses a larger font and shows me as Platinum Preferred Elite. Technically true.

The website for 29 ways uses a different (cleaner looking, IMO) font and shows me as Platinum Preferred Lifetime Elite. Also technically true.

I prefer the font from the 29 ways site.

-RM

gcja

Hello everyone,


I am not 100% confident about my qualification of lifetime Platinum Premier under legacy requirement.

My SPG account (53 nights) was already combined with Marriott (704 nights), so in total my account is more than 750 nights. And I have more than 2M points, so that is no problem.

I stay a lot with Marriott only from these a few years so combining both accounts only has 7 years platinum, so I can not use new criteria. But *legacy requirement* only requires 750 nights + 2M points; no requirement of 10 years of Platinum members) which I feel I already met that.




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FAQ ? Marriott Members

CAN I EARN LIFETIME STATUS UNDER THE LEGACY REQUIREMENTS (ACTIVE PRIOR TO AUGUST 2018) FOR LIFETIME ELITE STATUS IN MARRIOTT REWARDS, RITZ-CARLTON REWARDS OR SPG? IF SO, WHEN WILL I BE NOTIFIED OF MY LIFETIME ELITE STATUS?

Yes, in addition to earning based on the new criteria, members can earn Lifetime Elite Status under the legacy requirements through the end of 2018. If Lifetime status is achieved by legacy requirements, between August and December 31, 2018 you will receive notice of your updated Lifetime Elite status in January 2019. If Lifetime status is achieved based on the new criteria, you will be notified both in August 2018 as well as any time it is achieved through the end of the year.
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However, if digging into this *legacy requirement*, before the merge there is no way that staying SPG hotels can be credit into Marriott account, right? This means my total of 757 nights where 53 are from SPG accounts should not count. (If counting SPG hotel stays that will contradict with *legacy requirement*?)


Well, here is the worst case: if anyone want to use *legacy requirement* he/she will not be notified immediately but until sometime in Jan 2019. Then if turning down by that time, it is too late.

RogerD408

No, do not expect your LT nights to move to match an earned status tier. Many have asked if they are comp'd a status for any reason if they only have to earn the difference to get the next tier and the answer was always no, you must meet the tier requirements. When you combine your accounts, your LT night totals will be added together, as will your annual nights. Do make sure you take screenshots of your accounts before you combine and check the totals/years afterwards. Marriott IT has been having challenges doing it right.

RogerD408

Marriott has wiggled so much on this topic their documentation has not kept up. Today's list of what is supposed to get LTPP status is:
750 MR nights & 2M points (legacy MR LTP status)
750 combined nights & 10 years combined Plat status
750 combined nights & 2M MR points

Yes, the only group that should be seeing LTPP status today are those that made MR LTP status with all the others being bestowed sometime in January. And yes, if you are not over the line by end of January there is no last minute dash that will get you there. It would be wise to get a screenshot of your account status at it's highest level and continue to check to make sure future "corrections" don't take something away (of course obvious errors in your account are fair game).

wendySFO

Thanks RogerD408 for your response. Was hoping otherwise but this sounds realistic.

Seems yet another challenges for Marriott IT to keep track of special cases (250 night lifetime Gold status and 400 night lifetime Gold, etc.)

I have been hesitated to combine accounts, will take screenshots if decided to merge.

RogerD408

The end of year sweep will just require an update to our status code, it's not recomputed with each view, so I'm hoping they will be able to handle that.

I do suggest you get some screenshots NOW since we don't know what "fixes" might come down the road and hit the accounts. Some are reporting corrections being in place and others are not. Sounds like they are hitting batches of accounts and we'll never know when ours might "get lucky". And I would suggest you combine your accounts before 12/31 so any benefits of the numbers being added will make it through the sweep. I would not count on them trying to figure out which accounts belong together and process the sweep with that in mind. Plus, as the T&Cs state multiple accounts are not allowed, so at some time, if they can prove the linkage, you may loose one of the accounts.

sdsearch

It could mean the "Marriott hotels" brand, or it could just mean the "Marriott hotels" logo (ie, branding includes the look). Maybe the Marriott logo will change to the purple background that SPG had or the font that SPG had?

wendySFO

Thanks RogerD408's sound advice of taking initiative to merge two accounts. I did want them to be separated until SPG account hit 250 lifetime nights, also IT unstableness makes me don't want to deal with it. But agree should take care of it soon as year end approaching.

Mister Nice

UA-NYC

Going forward any CC or award nights should/will count towards LT (this is the Marriott way on CC, not SPG)

RogerD408

Actually, I do believe they do count, at least they have for me for SPG. Never had a MR CC so can't speak to that. The current IT fiasco has made tracking this a moving target if you didn't keep your own records. Many years ago I created a spreadsheet that not only tracked my history, but allowed tracking future bookings so I knew where I was expected to end the year. Made it easy to see missing stays/nights and making tier with a slight buffer. I don't see that need going away, especially with Marriott's track history.

UA-NYC

Starwood CC nights counted for annual nights only w/SPG, not LT

RogerD408

It tracked through on my spreadsheet at least through 2014 before I dropped the SPG AMEX card. Don't know if the rules changed since.

Ok, so I decided to do some checking and found https://www.flyertalk.com/forum/19628489-post1815.html that says no. So I stand corrected, but I don't recall doing any special pushups to deal with them and my numbers have matched year after year. Now I guess I have to hope they won't be clawing back those nights from years past.