Sep 12, 2018, 9:35 am
Last edit by: username
Sign in to Marriott.com in order to be able to see the promo and register:
https://www.marriott.com/rewards/promotion.mi?promotion=FB18
Finer print:
*A 'stay' is defined as consecutive nights spent at the same hotel, regardless of check-in/check-out activity.
Registration is required. Marriott Rewards, Starwood Preferred Guest, and The Ritz-Carlton Rewards (“Loyalty Program”) members who register for this promotion by January 7, 2019 will earn 2,000 bonus points per stay on stays of 2 or more nights at participating brands. Plus, members can earn an additional 1,000 bonus points per brand starting with the second brand at which the member stays during the promotion earning period. The promotion earning period is for stays between September 26, 2018 and January 31, 2019, at participating Marriott Rewards, SPG and Ritz-Carlton properties. A 'stay' is defined as consecutive nights spent at the same hotel, regardless of check-in/check-out activity. Rooms booked through most third party online retailers and select travel agency bookings are ineligible to earn for this promotion. The member receiving this offer has been targeted and the offer is not transferable. Bonus points will be awarded to the member’s account up to six weeks after the promotion ends. Marriott Vacation Club® owner-occupied weeks are not eligible for bonus points and nights spent while redeeming an award are not eligible for bonus points. Only one room per hotel is counted toward a member’s nights or stay. Members electing to earn miles are not eligible for this promotion. For a list of current participating brands, visit https://www.marriott.com/loyalty/earn/hotels.mi. All Loyalty Program terms and conditions apply. See https://www.marriott.com/loyalty/terms/default.mi for more information. Visit www.Marriott.com/MorePlaces or call 888-MARRIOTT (888-627-7468) for complete details.
Clarification from Starwood Lurker in post 125:
https://www.marriott.com/rewards/promotion.mi?promotion=FB18
- Stay at any of our participating hotels and resorts worldwide between September 26, 2018 and January 31, 2019.
- Earn 2,000 bonus points on all stays* of two or more nights and 1,000 bonus points per brand, starting with your second brand.
- Play our game 29 Ways to Stay from October 11 through November 8 to learn more about our 29 brands and for the chance to win prizes, including points and free nights.**
- Register by January 7, 2019
Finer print:
*A 'stay' is defined as consecutive nights spent at the same hotel, regardless of check-in/check-out activity.
Registration is required. Marriott Rewards, Starwood Preferred Guest, and The Ritz-Carlton Rewards (“Loyalty Program”) members who register for this promotion by January 7, 2019 will earn 2,000 bonus points per stay on stays of 2 or more nights at participating brands. Plus, members can earn an additional 1,000 bonus points per brand starting with the second brand at which the member stays during the promotion earning period. The promotion earning period is for stays between September 26, 2018 and January 31, 2019, at participating Marriott Rewards, SPG and Ritz-Carlton properties. A 'stay' is defined as consecutive nights spent at the same hotel, regardless of check-in/check-out activity. Rooms booked through most third party online retailers and select travel agency bookings are ineligible to earn for this promotion. The member receiving this offer has been targeted and the offer is not transferable. Bonus points will be awarded to the member’s account up to six weeks after the promotion ends. Marriott Vacation Club® owner-occupied weeks are not eligible for bonus points and nights spent while redeeming an award are not eligible for bonus points. Only one room per hotel is counted toward a member’s nights or stay. Members electing to earn miles are not eligible for this promotion. For a list of current participating brands, visit https://www.marriott.com/loyalty/earn/hotels.mi. All Loyalty Program terms and conditions apply. See https://www.marriott.com/loyalty/terms/default.mi for more information. Visit www.Marriott.com/MorePlaces or call 888-MARRIOTT (888-627-7468) for complete details.
Clarification from Starwood Lurker in post 125:
- In regards to the part of the offer where you can earn 1,000 points for trying a new brand…There is no minimum length of stay, but you only earn it starting with the second brand. So if you only stay at one brand during the promo period, you will not earn this bonus. But if you stay at 2 or more brands, you will earn 1,000 points for each of those brands after the first one even if the stay is only one night.
- You earn on every stay of 2+ nights, so it isn’t about accumulating nights. If you have two stays of 1 night each, you will not earn a bonus. If you have two accounts, you may register for MegaBonus with either or both accounts. You will only be able to earn with one account at a time because you will earn the bonus points in whichever account the stay was booked with. Example: If you have two accounts that are not combined: If you register for MegaBonus with your SPG number and stay with your SPG number, you will earn the bonus points in your SPG account. If you register for MegaBonus with your SPG number but book your stay with your MR number, you will not earn bonus points.
2018 4th Quarter MegaBonus promo, 26 Sept - 31 Jan 2019
Mar 2, 2019, 12:57 pm
#706
Join Date: Jan 2012
Programs: AY+ Plat, Marriott Plat, Hyatt Discoverist
Posts: 2,846
Mar 2, 2019, 1:01 pm
#707
Join Date: Sep 2010
Location: Chicago
Programs: Hyatt Glob; UA 1K; BonVoyage LTT (RIP SPG); HH Dia; JX Insighter
Posts: 1,643
Who said they weren’t? Did any of the Lurkers actually they were just handing down a statement from, or vetted by, the Loyalty Team? From reading this thread I don’t believe they did. So, let’s not jump to conclusions. Someone did indeed make a big mixup. Was it the Lurkers who gave people the wrong expectations out of they believed was a clear and unequivocal interpretation of the T&Cs? Or was it just poor execution on the implementation of the promotion? Or maybe the Loyalty Team simply gave conflicting versions of the promotion to different internal departments?For the moment I wouldn’t take any sides, as we haven’t heard anything from Marriott.
Mar 2, 2019, 1:18 pm
#708
Join Date: Jan 2012
Programs: AY+ Plat, Marriott Plat, Hyatt Discoverist
Posts: 2,846
Who said they weren’t? Did any of the Lurkers actually they were just handing down a statement from, or vetted by, the Loyalty Team? From reading this thread I don’t believe they did. So, let’s not jump to conclusions. Someone did indeed make a big mixup. Was it the Lurkers who gave people the wrong expectations out of they believed was a clear and unequivocal interpretation of the T&Cs? Or was it just poor execution on the implementation of the promotion? Or maybe the Loyalty Team simply gave conflicting versions of the promotion to different internal departments?For the moment I wouldn’t take any sides, as we haven’t heard anything from Marriott.
1) The SPGLurkers who have consistently provided reliable information in the past; or
2) Whoever was responsible for posting the bonus, given that since the merger of the systems last August I have had more issues with points posting correctly than in my many years as an SPG member?
I think I know where I would place my money.
Of course, if the inconsistency is the fault of the Loyalty department, which seems to be ultimately responsible for the points here, then they should award the points. As far as I am aware, there was nothing indicating that only 2+ night stays would count for the brand bonus.
Mar 2, 2019, 3:24 pm
#710
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,172
Shorted 3K points (had 5K posted) on the brand bonus.
Sent a note to the general Ambassador e-mail address, casually mentioned as well that I had moved all my paid stays to Hyatt due to IT competence + corporate arrogance. Will be interesting to see the response.
Sent a note to the general Ambassador e-mail address, casually mentioned as well that I had moved all my paid stays to Hyatt due to IT competence + corporate arrogance. Will be interesting to see the response.
Mar 2, 2019, 3:47 pm
#711
Join Date: Sep 2011
Location: L.A.
Programs: Marriott Lifetime Titanium Elite, Delta Diamond, IHG Diamond Ambassador, Hertz President's Circle
Posts: 1,135
Mar 2, 2019, 3:50 pm
#712
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
"Thank you for cancelling your Marriott Bonvoy membership. Your account is now closed and all your points have been forfeit. Have a nice day."
Mar 2, 2019, 8:14 pm
#713
Join Date: Oct 2009
Location: YXU / YUL
Programs: AA LT Gold, Aeroplan, Marriott Titanium (LT Platinum), HH Diamond
Posts: 407
Is it possible they are posting the brand bonus points in batches starting with the 2+ night stays followed by the 1 night stays? Points are supposed to post up to 6 weeks after the promo ended so they still have until March 14.
I had 6 stays of 2+ nights at 5 different brands and received 4,000 brand bonus points so that fits my theory. Overall I had 10 different brands so should receive 5,000 more points plus the 10k for 10 brand extra bonus.
I had 6 stays of 2+ nights at 5 different brands and received 4,000 brand bonus points so that fits my theory. Overall I had 10 different brands so should receive 5,000 more points plus the 10k for 10 brand extra bonus.
Mar 2, 2019, 8:47 pm
#714
Join Date: Mar 2018
Location: EDI/GLA
Programs: DL 2 MM Unobtainum | UA 1.1MM Gold | MR Bonvoy Titanium
Posts: 2,272
The Bonvoy Saga continues...
Three Missing Stays, a Promo that's not credited correctly, and drama drama.
I'm going to have an interesting phone call with the Loyalty department tomorrow if they're open.
Three Missing Stays, a Promo that's not credited correctly, and drama drama.
I'm going to have an interesting phone call with the Loyalty department tomorrow if they're open.
Mar 2, 2019, 9:00 pm
#715
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,346
I just had the most pleasant experience with the "Marriott Bonvoy Elite" line. The agent knew exactly what I was talking about and was able to help without issue and without transferring me. Granted, the CS has gotten so horrible at Marriott that I haven't called the line in 5 months.
Anyway, the agent confirmed that single night stays do qualify for the brand promotion. She had easy access to all of the brands I stayed at and saw that I was only credit 7K points. She quickly posted the missing points and 10K bonus for staying at 10+ brands. Maybe this is the route everyone should take? I'm not convinced the Loyalty/IT departments are going to fix this on their own.
I also had several stays that I booked with bonus points awarded per night that never posted. She quickly posted the bonus points with no questions asked.
-RM
Anyway, the agent confirmed that single night stays do qualify for the brand promotion. She had easy access to all of the brands I stayed at and saw that I was only credit 7K points. She quickly posted the missing points and 10K bonus for staying at 10+ brands. Maybe this is the route everyone should take? I'm not convinced the Loyalty/IT departments are going to fix this on their own.
I also had several stays that I booked with bonus points awarded per night that never posted. She quickly posted the bonus points with no questions asked.
-RM
Mar 3, 2019, 5:20 am
#716
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,831
Actually, you made the same mistake as me! Assuming your list is in chronological order, your first stay at the Sheraton wouldn't count. So that leaves only the Element and the Courtyard, which means 2000 pts.
My points now match up with my 2 night stays, as the first one doesn't count for me either.
My points now match up with my 2 night stays, as the first one doesn't count for me either.
Mar 3, 2019, 7:11 am
#717
Join Date: Aug 2013
Location: Taiwan
Programs: IHG Diamond, Marriott Platinum, Hilton Gold, oneworld Emerald
Posts: 1,164
Mar 3, 2019, 7:24 am
#718
Join Date: Jan 2011
Programs: Hyatt Globalist;Bonvoy Lifetime Titan ; Hilton DIA (amex); AA Plat
Posts: 221
Shorted as well..
Did at least 10 brands, missed this when initially posted. Short 6 or 7 k, plus the 10 nt brand bonus.
Hey at least the current promo is 1) simple to understand 2) robust 3) posts immediately
Hey at least the current promo is 1) simple to understand 2) robust 3) posts immediately
Mar 3, 2019, 7:44 am
#719
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Mar 3, 2019, 8:04 am
#720
Join Date: Jan 2011
Programs: Hyatt Globalist;Bonvoy Lifetime Titan ; Hilton DIA (amex); AA Plat
Posts: 221
May have figured out the "IT Glitch"?
After posting the above "shorting" of the brand bonus, the detective in me was curious on how they may have come up with 4k (4 brands) and I had a hunch.
Went back and counted the brands (11) , but sure enough my first 2 night stay (the activator for the primary bonus) was not until stay 7. Thus had 4 one night different brand stays afterwards and perhaps that is how the computer came up with the 4k brand bonus?
My understanding from reading this thread is that is not the case, but perhaps it sheds some light on the situation?
Here's hoping an email to my Amb will save me a call to Omaha.
Went back and counted the brands (11) , but sure enough my first 2 night stay (the activator for the primary bonus) was not until stay 7. Thus had 4 one night different brand stays afterwards and perhaps that is how the computer came up with the 4k brand bonus?
My understanding from reading this thread is that is not the case, but perhaps it sheds some light on the situation?
Here's hoping an email to my Amb will save me a call to Omaha.
Last edited by I 40; Mar 3, 2019 at 4:18 pm