Aug 20, 2018, 5:10 pm
Last edit by: RogerD408
If you want to keep your SPG number, start here: https://www.marriott.com/loyalty/mer...mi?program=spg
If you want to keep your Rewards number, start here: https://www.marriott.com/loyalty/mer...ogram=marriott
New spg.com accepts a max password of 20 characters while legacy website accepted 24 characters.
If your legacy SPG password exceeds 20 characters, you will not be able to login as the 21st character and beyond is truncated. Reset password functionality may also fail. If you see following after attempting to reset password, call SPG to obtain your new SPG# and then return to spg.com to perform a password reset.
* Hot info /Jan. 03, 2019 *
Log into here with your logon credentials of your combined account to see from the top right corner slider if or if not your account already shows that you have been successfully grandfathered into LTPPE status!
Warning: It seems this only works for those that a able to make a choice, as it doesn't work for me.
If you want to keep your Rewards number, start here: https://www.marriott.com/loyalty/mer...ogram=marriott
New spg.com accepts a max password of 20 characters while legacy website accepted 24 characters.
If your legacy SPG password exceeds 20 characters, you will not be able to login as the 21st character and beyond is truncated. Reset password functionality may also fail. If you see following after attempting to reset password, call SPG to obtain your new SPG# and then return to spg.com to perform a password reset.
Please correct the following and try again.
The Account has been transfered to another Account
The Account has been transfered to another Account
Log into here with your logon credentials of your combined account to see from the top right corner slider if or if not your account already shows that you have been successfully grandfathered into LTPPE status!
Warning: It seems this only works for those that a able to make a choice, as it doesn't work for me.
Combine Accounts Update
Mar 25, 2019, 2:59 pm
#1111
Join Date: Nov 2004
Location: Oakland
Programs: AA Explat, UA former 1K + PremExec, DL
Posts: 1,151
I also logged in today to find my accounts combined. I was one of those that didn't try to combine until recently, about 2 weeks ago. After 5 business days had not been combined , but in following up today I saw it had finally worked. I wanted to note that initially both accounts were linked to the same email, but at about day 6 I changed the email for one of the accounts, and wonder if that may have helped.
Apr 1, 2019, 6:05 pm
#1113
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,990
WARNING Someone has hacked my SPG account making reservations at the Rome Westin. on the line with Marriott the agent denies this was associated when I look at the reservation it has my old information nothing updated so this leads me to believe it was hacked SPG.
Keep Checking you account
Keep Checking you account
Apr 5, 2019, 6:36 pm
#1114
Join Date: Oct 2007
Location: Seattle
Posts: 75
I was linked to Gold status on both SPG and Marriott last program year. I have no stay activity on either account since August 2018. But, somehow SPG login number still shows Gold Elite but the Rewards login number shows Silver Elite. I'm going to request the accounts to be combined. I'll see what happens in the upcoming days or weeks.
Apr 5, 2019, 6:52 pm
#1115
Join Date: Oct 2007
Location: Seattle
Posts: 75
Just requested my accounts to be merged to my SPG login number. The web site is not working as it should. I attempted to initiate the combine accounts from by SPG account number login. It kept on putting my SPG number under the Marriott Rewards section. The web site would not allow be to change the number to the Rewards number. So, I logged into my MR number and the MR number correctly populated on the web site. Appears to be another glitch or oversight with the Marriott IT staff.
May 6, 2019, 6:42 am
#1117
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
The only reason I can see if there are some points left, nights, and/or a longer life for the new account. Points and nights are obvious, but getting an earlier start date just might be a tipping point when asking for something special. Being a member since 1999 may help over being a member since 2010. Otherwise, I don't see a reason to hunt for an agent that will or know how to do it.
Jul 4, 2019, 12:40 pm
#1118
Join Date: Jun 1999
Location: YVR
Programs: ACSEMM QRGold SPGLifetimePlat FairmontPlat HyattD AMEXCenturion SerenaPlat TalkBoard Founding Member
Posts: 8,963
My SPG Lifetime Platinum got 'merged' to regular Gold with Bonvoy.
Having real problems with Bonvoy. It's like they don't believe me, after multiple calls and emails.
Any tips?
Having real problems with Bonvoy. It's like they don't believe me, after multiple calls and emails.
Any tips?
Jul 4, 2019, 3:00 pm
#1119
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,048
what does the night and year of Plat counter say? Did the LT balances show correctly when you merged the accounts? Did you take screenshots?
Jul 4, 2019, 3:46 pm
#1120
Join Date: Jun 1999
Location: YVR
Programs: ACSEMM QRGold SPGLifetimePlat FairmontPlat HyattD AMEXCenturion SerenaPlat TalkBoard Founding Member
Posts: 8,963
Nothing seems to show correctly.
No screenshots but do have my Lifetime Plat SPG card and welcome email from 2015.
Jul 4, 2019, 5:10 pm
#1121
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,048
Jul 4, 2019, 6:49 pm
#1122
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,990
what's interesting I have been a member since 1984 I also had another account later on which when I finally found my original account merged them yet Marriott will not show my date as the original one rather 2000 when I opened a new account. by the by I have almost 4300 room nights and they still won't. Oh well.
Jul 4, 2019, 8:47 pm
#1123
Join Date: Mar 2010
Posts: 1,324
what's interesting I have been a member since 1984 I also had another account later on which when I finally found my original account merged them yet Marriott will not show my date as the original one rather 2000 when I opened a new account. by the by I have almost 4300 room nights and they still won't. Oh well.
Jul 5, 2019, 7:08 am
#1124
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,990
Yes I did and every time I called the agent (s) "at the end of the day" what difference does it make your status is Lifetime while they are correct it's a matter of principal with me those are a lot of years of loyalty. But then Marriott today is not what it once was.
Jul 5, 2019, 10:55 am
#1125
Join Date: Mar 2010
Posts: 1,324
Yes I did and every time I called the agent (s) "at the end of the day" what difference does it make your status is Lifetime while they are correct it's a matter of principal with me those are a lot of years of loyalty. But then Marriott today is not what it once was.