Login Issues
Aug 21, 2018 | 3:16 am
#19
FlyerTalk Evangelist
Join Date: Nov 2005
Programs: BA Gold, A3 Gold, FB Gold, Bonvoy LTP, Accor Gold
Posts: 14,837
Cannot log in at all to my SPG account. Email address / password combination works, but just takes me to a page saying
Unable to Sign In
This service is temporarily unavailable. But don't worry, we're on it. Please try again later.
App just gives
Customer Login and/or Password is incorrect
Ho hum.
Unable to Sign In
This service is temporarily unavailable. But don't worry, we're on it. Please try again later.
App just gives
Customer Login and/or Password is incorrect
Ho hum.
Aug 21, 2018 | 8:42 am
#20
Join Date: Apr 2018
Programs: BA Silver
Posts: 6
Cannot log in at all to my SPG account. Email address / password combination works, but just takes me to a page saying
Unable to Sign In
This service is temporarily unavailable. But don't worry, we're on it. Please try again later.
App just gives
Customer Login and/or Password is incorrect
Ho hum.
Unable to Sign In
This service is temporarily unavailable. But don't worry, we're on it. Please try again later.
App just gives
Customer Login and/or Password is incorrect
Ho hum.
Aug 22, 2018 | 7:40 am
#21
Join Date: Apr 2012
Location: LON
Programs: Mucci, BAEC, Eurostar
Posts: 4,008
I managed to login since this morning but now I've been given a new SPG number, and it tells me the names on the accounts don't match (although they're linked to the same email address...) so I can't merge them. Did they recruit engineers from BA? ;-)
Aug 22, 2018 | 7:56 am
#22
Join Date: Aug 2003
Programs: Bonvoy Amb; AA EXP
Posts: 1,136
I'm getting the following error:
"Please correct the following and try again.We are unable to process your request at this time due to an unprocessable condition. Please try again later."
My SPG app is working fine.
"Please correct the following and try again.We are unable to process your request at this time due to an unprocessable condition. Please try again later."
My SPG app is working fine.
Aug 22, 2018 | 8:13 am
#23
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,708
Although Ive had no issues, my wife cant even log onto her SPG account with her old number - not recognised and even forgot my password doesnt work. Logging into SPG by the email address on said account however just logs in as an existing but never-used Marriott account.
Also, I noticed myself that when signing in/out of SPG/Marriott that the cookies often got things messed up. Try a different browser/incognito for every single time you try logging into a different account.
Aug 22, 2018 | 8:20 am
#24
Join Date: May 1999
Location: Central New Jersey
Programs: UA-Platimum 2 MM, HH-Gold, MR-Lifetime Gold, Hyatt-Discoverist
Posts: 6,238
Getting the same msg on with both MR and SPG. Called SPG and was initially told I had no account nor balance (200,000 SPG points gone???), she finally found my account but told me my acct number had changed to my MR number, but no points were transferred from MR?? although last year I did do the joining of accounts. I was then told to log onto MR and update/ change my password. I did and got the msg Password Changed and to log in. Tried again with MR # and new password, still getting same msg. Tried calling, but been on hold now for over 39 minutes. If Hyatt had properties in Rome, I would just hang up!! PS never got a new card, or notification of SPG number changing.
Aug 22, 2018 | 8:24 am
#25
Suspended
Join Date: Feb 2003
Location: On strike
Programs: FT badges are idiotic
Posts: 7,950
Aug 22, 2018 | 8:34 am
#26
Join Date: Jun 2016
Location: Switzerland
Programs: AFKL Flying Blue Ultimate/PFL, Marriott Bonvoy Titanium/PFL
Posts: 444
I can't login to my spg account anymore, getting the infamous message "We are unable to process your request at this time due to an unprocessable condition. Please try again later.". I was able to login until this morning...
Fortunately I didn't have in mind to reserve anything or have no stay in the near future, but this is starting to be very annoying...
Fortunately I didn't have in mind to reserve anything or have no stay in the near future, but this is starting to be very annoying...
Aug 22, 2018 | 8:35 am
#27
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AA EXP; UA 1MM & PP; Marriott AMB; Hyatt Globalist; Hilton Diamond (Aspire)
Posts: 62,274
Sure glad everything is all fixed and working now, just like Marriott promised
Aug 22, 2018 | 8:36 am
#28
Join Date: Feb 2009
Location: SF
Programs: UA 1K/MM, AA 2MM, AS Gold, EK Gold, Bonvoy LTP, HH Dia
Posts: 1,167
Think problems are back... I'm getting the message below when I try to login:
Please correct the following and try again. We are unable to process your request at this time due to an unprocessable condition. Please try again later.
Please correct the following and try again. We are unable to process your request at this time due to an unprocessable condition. Please try again later.
Aug 22, 2018 | 8:41 am
#30
Join Date: Feb 2009
Location: SF
Programs: UA 1K/MM, AA 2MM, AS Gold, EK Gold, Bonvoy LTP, HH Dia
Posts: 1,167
Marriott keeps tweeting the below to anyone experiencing login problems that tweets them, so it seems to be a global thing for login (or at least, widespread):
https://twitter.com/MarriottRewards/...72500762337280
https://twitter.com/MarriottRewards/...72500762337280