Problems with SPG to Marriott nights after merge.
Aug 21, 2018, 10:29 pm
#31
Join Date: Feb 2005
Posts: 1,318
I don't understand why there are still SPG nights missing from converted SPG accounts. On my account, it's all stays from July 24th onward (I had 4-5 stays since then) but even if they all posted, there would still be nights missing this year.
What a mess. I would have thought that after 2 years of planing, they would have road-tested their conversion system to avoid such errors.
Color me unimpressed.
What a mess. I would have thought that after 2 years of planing, they would have road-tested their conversion system to avoid such errors.
Color me unimpressed.
Aug 23, 2018, 6:35 pm
#32
Join Date: Feb 2005
Posts: 1,318
Nearly a week into the transition and my SPG nights for this year are still incorrect. I am holding off on merging the accounts until the SPG nights are corrected, even though that means I am missing out on my 50-nights gift, 75-nights gift, and the LTPP status. Ugh.
Aug 23, 2018, 7:39 pm
#33
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,052
the 50/75 are not working anyway and LTPP is worthless as well as far 'getting it early' is concerned.
Aug 23, 2018, 9:12 pm
#34
Join Date: Sep 2011
Location: L.A.
Programs: Marriott Lifetime Titanium Elite, Delta Diamond, IHG Diamond Ambassador, Hertz President's Circle
Posts: 1,135
well here is a positive story for everyone!
After the merge I am lifetime platinum premier elite, and I was upgraded in advance at a stay I have Saturday night in Madrid, Spain on points...an AC hotel.
not too bad
After the merge I am lifetime platinum premier elite, and I was upgraded in advance at a stay I have Saturday night in Madrid, Spain on points...an AC hotel.
not too bad
Aug 23, 2018, 9:46 pm
#36
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,344
I merged/combined my accounts a few days ago. The number of nights from SPG was wrong then and it's still wrong now. But it doesn't make that much of a difference as I'm already lifetime (and current) Plat Premier. The extra nights would just get me closer to the 75 night award I can choose. But I'll hit it either way this year easily.
When I asked about this on a call with Marriott this morning they told me to give it another week to sort itself out.
-RM
When I asked about this on a call with Marriott this morning they told me to give it another week to sort itself out.
-RM
Aug 24, 2018, 6:08 am
#38
Join Date: Jul 2012
Location: NL, Canada
Programs: AC Aeroplan SE, Marriott LTPPE
Posts: 123
Suite Night Awards
Anyone having trouble applying their suite night awards to upcoming reservations.? When I attempt to do so it brings me to the old SPG website and I can not log onto to that site anymore.
Aug 24, 2018, 6:49 am
#39
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,170
Aug 24, 2018, 7:57 am
#40
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
My LT nights with SPG have been increased by my annual nights, a mix of award and paid stays. Not significant, but expect it to be corrected. Holding off combining until things are more correct (sadly not expecting perfect).
Aug 24, 2018, 8:00 am
#41
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,017
Aug 26, 2018, 4:02 pm
#43
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Too late, many already have and I suspect chasing those accounts down will take some time. Those of us that wait will just be waiting that much longer. If you need the benefits of combining, go for it.
Aug 26, 2018, 6:24 pm
#44
Join Date: Apr 2017
Programs: Bonvoy ambassador - lifetime plat / Hilton diamond / hyatt globalist / AA CK baby!
Posts: 890
I'm sorry, but what are the benefits of combining? Wouldnt you get to qualify under the new rules for all the tiers even if you dont combine your accounts and have stays on both marriot and spg?
Aug 26, 2018, 6:26 pm
#45
Join Date: Apr 2017
Programs: Bonvoy ambassador - lifetime plat / Hilton diamond / hyatt globalist / AA CK baby!
Posts: 890
if they are going to mess so many things up by so much why cant they accidentally credit my account with a billion extra points
