Last edit by: beltway
To view your cumulative years of status at each level, log into your Marriott or SPG account and then visit https://www.marriott.com/rewards/myA...ightDetails.mi
Until you merge accounts, the summary will show only the stats for whichever legacy program account youre logged into (and not your combined totals in the new program).
Why does my Marriott lifetime elite total show several years of Plat status? I was Gold in the past, but never earned Plat.
Confusingly, Marriott has changed the terminology for elite levels in the new program. In the past, Gold meant you had 50+ nights in one year; going forward, Gold is the 25-night level & members who stay 50+ nights are Plat.
As a result, all prior years at the old, harder-to-earn Gold level are treated as Plat in the new program. Heres how Starwood Lurker explained things in the wiki (FAQ B4) at https://www.flyertalk.com/forum/star...tml#lifeheader:
Until you merge accounts, the summary will show only the stats for whichever legacy program account youre logged into (and not your combined totals in the new program).
Why does my Marriott lifetime elite total show several years of Plat status? I was Gold in the past, but never earned Plat.
Confusingly, Marriott has changed the terminology for elite levels in the new program. In the past, Gold meant you had 50+ nights in one year; going forward, Gold is the 25-night level & members who stay 50+ nights are Plat.
As a result, all prior years at the old, harder-to-earn Gold level are treated as Plat in the new program. Heres how Starwood Lurker explained things in the wiki (FAQ B4) at https://www.flyertalk.com/forum/star...tml#lifeheader:
Past years at applicable Marriott Rewards and Ritz-Carlton Rewards Elite Night levels will be counted in the following way:
Previous Member Level -> New Member Tenure Level
Years at Silver Elite (10 nights) Years count as Silver Elite
Years at Gold Elite (50 nights) Years count as Platinum Elite
Years at Platinum Elite (75 nights) Years count as Platinum Elite
Years at Platinum Premier Elite (unpublished) Years count as Platinum Elite
Past years in SPG Elite levels will be counted in the following way:Years at Silver Elite (10 nights) Years count as Silver Elite
Years at Gold Elite (50 nights) Years count as Platinum Elite
Years at Platinum Elite (75 nights) Years count as Platinum Elite
Years at Platinum Premier Elite (unpublished) Years count as Platinum Elite
Previous Member Level -> New Member Tenure Level
Years at Gold Preferred (25 nights) Years count as Gold Elite
Years at Platinum Preferred (50/75/100 nights) Years count as Platinum Elite
The years that members achieved Elite status due to credit cards will count towards Lifetime status.
Years at Gold Preferred (25 nights) Years count as Gold Elite
Years at Platinum Preferred (50/75/100 nights) Years count as Platinum Elite
Years of status is available
#151
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 20,803
Much appreciated. I'm a little confused, because I know for a fact I was platinum for more than 3 years at Marriott. And when I called in, they said that I was platinum for six years. Should I be calling customer service and asking for a correction?? Or do I just not understand how it works under the new program?
That's what confused me. I believe they said I had six years. According to the SPG chart above, I had 2 from them. And right now I'm showing platinum in both SPG and Marriott apps.... but as it is I won't hit the marks this year unless I deliberately start doing mattress runs.
That's what confused me. I believe they said I had six years. According to the SPG chart above, I had 2 from them. And right now I'm showing platinum in both SPG and Marriott apps.... but as it is I won't hit the marks this year unless I deliberately start doing mattress runs.
Someone wrote that it was the status you had in March of any given year that counted. By that count, I can make my years stack up. Though this may just be random coincidence.
#152
Join Date: Nov 2007
Posts: 87
There is the point about buy back, and "taste of" challenges not counting Though that, in reports here, seems to have mixed efficiency
Someone wrote that it was the status you had in March of any given year that counted. By that count, I can make my years stack up. Though this may just be random coincidence.
Someone wrote that it was the status you had in March of any given year that counted. By that count, I can make my years stack up. Though this may just be random coincidence.
Can you elaborate on this one? I haven't heard of that before.
#153
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 20,803
It is based on what people have written in this thread., what kind of feedback they have had from Marriott, various items being posted on blogs, etc. and additionally for me reading from One Mile at a Time.
To be honest, I don't think every account is calculated 100% accurately, and I don't think anyone outside of Marriott really knows how it should be calculated. I can wonder if they really do know. But they are certainly not disclosing the exact details of how to calculate.
To be honest, I don't think every account is calculated 100% accurately, and I don't think anyone outside of Marriott really knows how it should be calculated. I can wonder if they really do know. But they are certainly not disclosing the exact details of how to calculate.
#154
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,298
If they don't disclose their rules for how lifetime years are counted and don't tell you which years are being credited at what level, it's very difficult to argue that their count is wrong.
#155
Join Date: Oct 2002
Location: Houston
Programs: AA EXP; Hyatt Globalist; Marriott Titanium, Hilton Diamond, UA 1.56MM (fmr UA1K)
Posts: 5,770
This is just bizarre... I cant understand why this would be some kind of big corporate secret how this is done. Just say what counts and what doesnt. Its their program and they can do what they want anyways.... and this seems like an odd way to treat what they claim are their best customers. I think that the call center folks are just making stuff up to justify what the computer says and to shut people up. How is this way to run a loyalty program?
#156
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,927
Stats are below. I'm totally baffled at this point. Does this mean I'll automatically get Gold Lifetime at the end of this year? And what do I need to do to earn Lifetime Platinum at this point? Is there anything I should try to do before the end of 2018 specifically??
Thanks for any help!
Marriott
Nights: 635
Years as Silver, Gold or Platinum: 4
Years as Gold or Platinum: 3
Years as Platinum: 3
SPG
Nights: 66
Years as Silver, Gold or Platinum: 3
Years as Gold or Platinum: 3
Years as Platinum: 2
Thanks for any help!
Marriott
Nights: 635
Years as Silver, Gold or Platinum: 4
Years as Gold or Platinum: 3
Years as Platinum: 3
SPG
Nights: 66
Years as Silver, Gold or Platinum: 3
Years as Gold or Platinum: 3
Years as Platinum: 2
https://loyaltylobby.com/2018/09/01/...ill-available/
and see how close you are to 1.6 million lifetime points. The other way to qualify for Lifetime Platinum (but only by the end of this year) is to get to 500 lifetime Marriott nights (which you already have) and 1.6 million lifetime Marriott points (which you have to use the technique at that link above to see, unless you remember what it was from before AUg 18).
And if you want to pursue that, there's a separate thread about pursuing lifetime Marriott status that way, which lists all the ways you can try to earn the points:
The Race to 2.0MM Points is On!
(That thread is titled after what you need for Lifetime Platinum Premier, but the techniques are the same if you're trying for Lifetime Platinum.)
#157
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,927
Much appreciated. I'm a little confused, because I know for a fact I was platinum for more than 3 years at Marriott. And when I called in, they said that I was platinum for six years. Should I be calling customer service and asking for a correction?? Or do I just not understand how it works under the new program?
#158
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,163
What counts is not how many years you were Platinum, it's how many years you earned Platinum by staying 50+ nights. Years following the year you earned don't count, challenges ("Taste Of") apparently don't count, status years you got outright from a credit card don't count, etc.
#159
Join Date: May 2003
Location: LCY
Programs: SQ Krisflyer, QR Privilege Club, MB LT Plt (1K+ nights thx MB)
Posts: 1,030
What counts is not how many years you were Platinum, it's how many years you earned Platinum by staying 50+ nights. Years following the year you earned don't count, challenges ("Taste Of") apparently don't count, status years you got outright from a credit card don't count, etc.
#160
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,927
The actual formula for how to map # elite years from SPG and MR into MPG has been deemed as proprietary by MAR. We do not really know why but my feeling is to make it harder for account holders to challenge the number of years that they have received. So if someone got their challenge years or other years it could be due to an IT glitch or it could be for some other reason that they decided to comp these years . We will never know for sure and I assume that was the original intention.
#161
Join Date: May 2009
Posts: 1,565
I think they did leave unanswered the question of the timing of those years (Ie counting years by the year in which status was achieved or totaling months at a status level or years during which one held status all year or looking only at status on March 1st).
#162
Join Date: Aug 2003
Location: Washington,DC
Posts: 1,823
Based on my totals it looks like a year with Elite in both programs gets 2 years in the new combined.
Your lifetime statistics
Nights: 1243
Years as Silver, Gold or Platinum: 36
Years as Gold or Platinum: 26
Years as Platinum: 22
Your lifetime statistics
Nights: 1243
Years as Silver, Gold or Platinum: 36
Years as Gold or Platinum: 26
Years as Platinum: 22
#163
Join Date: Mar 2011
Location: SoCal
Programs: AA EXP, HHonors LTDia, Marriott Plat
Posts: 639
I'm still not seeing any nights come over from SPG and it's been 9 days. The points of course came right away. I also had missing Marriott stays that I had to send in the receipts. I just noticed my latest stay 10 days ago also hasn't posted.
#165
Join Date: Mar 2007
Location: SJC/SFO
Programs: WN A+ CP, UA 1MM/*A Gold, Mar LT Tit, IHG Plat, HH Dia
Posts: 6,280
Has anyone else found that their "Years as ..." statistics are wrong-- on the high side? The figures MR shows for me are all above my own counting, including the "Years as Silver, Gold, or Platinum," which claims I've had elite status longer than I've even been a member of the program!