Marriott Suite Upgrade Policy (New)
Sep 9, 2018, 7:52 am
#196
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Sep 9, 2018, 10:26 am
#197
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
We already know and have confirmed that in November, all SPG legacy hotels will get a new system for check in that will designate Silver, Gold, Plat, Plat Premier, and Plat Premier with Ambassador levels. That must be true for Marriott hotels, too. That wasn't true in Marriott for Plat Premier, and that wasn't true in SPG for differences between Platinum levels.
The SPG side didn't distinguish between levels of plats. From other posters, I believe you are correct that the legacy SPG properties didn't give any special treatment or priority to those with ambassadors absent contact from the ambassador (and the vast majority don't appear to have a proactive ambassador like you do).
It's unclear whether legacy MR properties will recognize that someone has an ambassador and prioritize but I have three stays this week so we'll see!
+1 I've certainly had properties play games with the upgrade rules on both the legacy MR and legacy SPG side .... from the JW Cabo/Ren NYC Midtown to the Westin Alexandria and W Scottsdale. Of course, others were generous.
Sep 9, 2018, 12:46 pm
#198
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,466
Sep 9, 2018, 2:08 pm
#199
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Sep 9, 2018, 2:51 pm
#200
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
Can I go with none of the above .... maybe the BBC or Bloomberg!
On a different note, looking at the SNA rules since I'm not familiar with it
Under the old SPG rules: "It’s a one-night confirmable room upgrade to a suite or select premium room."
Under the new Marriott rules: "a one-night confirmable upgrade to a standard suite or select premium room."
Setting aside the meaning of "standard suite," how often does this mean an upgrade to a premium room? I'd hate to use one of these and just get the same rooms I'm getting anyway?
And yes, BH ... I know you'll say these only matter at StR
On a different note, looking at the SNA rules since I'm not familiar with it
Under the old SPG rules: "It’s a one-night confirmable room upgrade to a suite or select premium room."
Under the new Marriott rules: "a one-night confirmable upgrade to a standard suite or select premium room."
Setting aside the meaning of "standard suite," how often does this mean an upgrade to a premium room? I'd hate to use one of these and just get the same rooms I'm getting anyway?
And yes, BH ... I know you'll say these only matter at StR
Sep 9, 2018, 2:59 pm
#201
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
Some legacy SPG properties (w hollywood) might have already running the new system. Looking from the key sleeve they gave me, it said platinum premier elite (with spg logo on it) not sure if they just run out the plt one though 
no upgrade given though ... got a standard room on lv 10 that facing carpark and other building wall
no upgrade given though ... got a standard room on lv 10 that facing carpark and other building wall
Sep 9, 2018, 3:00 pm
#202
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
On a different note, looking at the SNA rules since I'm not familiar with it
Under the old SPG rules: "It’s a one-night confirmable room upgrade to a suite or select premium room."
Under the new Marriott rules: "a one-night confirmable upgrade to a standard suite or select premium room."
Setting aside the meaning of "standard suite," how often does this mean an upgrade to a premium room? I'd hate to use one of these and just get the same rooms I'm getting anyway?
And yes, BH ... I know you'll say these only matter at StR
Under the old SPG rules: "It’s a one-night confirmable room upgrade to a suite or select premium room."
Under the new Marriott rules: "a one-night confirmable upgrade to a standard suite or select premium room."
Setting aside the meaning of "standard suite," how often does this mean an upgrade to a premium room? I'd hate to use one of these and just get the same rooms I'm getting anyway?
And yes, BH ... I know you'll say these only matter at StR
If and when the functionality for using SNAs is restored with Marriott to look like it did with SPG, you would be able to view and select the room and suite types offered in the SNA pool. So you don’t necessarily have to select a room or suite type for which you don’t want to waste SNAs.
In general, I’d expect a hotel with very few suites to have more premium room types in the SNA pool. I’d expect a hotel with a higher proportion of suites to have fewer premium room types and more junior suite and proper suites in the SNA pool.
Sep 9, 2018, 3:03 pm
#204
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
Suite vs premium room is entirely dependent on the property. Some hotels only include lower level suite categories (sometimes only junior suites, sometimes one bedroom suites). Other hotels include premium ocean view rooms and junior suites.
If and when the functionality for using SNAs is restored with Marriott to look like it did with SPG, you would be able to view and select the room and suite types offered in the SNA pool. So you don’t necessarily have to select a room or suite type for which you don’t want to waste SNAs.
I see my reservations at the end of the week allow me to select SNA's for use but didn't click through to see what would happen.
Sep 9, 2018, 3:04 pm
#205
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
Marriott inserted the word "standard" which is really an SPG term anyway:
Under the old SPG rules: "a one-night confirmable room upgrade to a suite or select premium room."
Under the new Marriott rules: "a one-night confirmable upgrade to a standard suite or select premium room."
Under the old SPG rules: "a one-night confirmable room upgrade to a suite or select premium room."
Under the new Marriott rules: "a one-night confirmable upgrade to a standard suite or select premium room."
Sep 9, 2018, 3:31 pm
#206
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Feel free to click through to see the room types being offered. You don't have to accept any of them. When Renaissance BCN offered me a 30 sq m Executive Room, I quickly canceled the SNA request.
Sep 9, 2018, 3:50 pm
#207
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
Thanks! I just did ... the lovely Philadelphia West Marriott offered a View King and an Executive King (it has three suites/300 rooms), the Buenos Aires Park offered a Corner Suite. The process looks pretty easy and seems to be working (except for the Philadelphia West not following the spirit of the program, of course).
Sep 10, 2018, 9:55 am
#208
Join Date: Sep 2018
Posts: 22
Hi! New to this thread and I tried scrolling through to read for the answers I need but I couldn’t find them, so my apologies if my question has already been answered..
how would I go about getting a room upgrade as a platinum elite? Would it happen automatically based on availability? Or will I have to inquire about it when checking in? This is my first time receiving platinum and I’m not sure how to utilize my benefits..
secondly, does anyone know if you can apply the SNA’s at all suites properties? Specifically st Regis Maldives and W Maldives?
how would I go about getting a room upgrade as a platinum elite? Would it happen automatically based on availability? Or will I have to inquire about it when checking in? This is my first time receiving platinum and I’m not sure how to utilize my benefits..
secondly, does anyone know if you can apply the SNA’s at all suites properties? Specifically st Regis Maldives and W Maldives?
Sep 10, 2018, 1:15 pm
#209
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
Thanks! I just did ... the lovely Philadelphia West Marriott offered a View King and an Executive King (it has three suites/300 rooms), the Buenos Aires Park offered a Corner Suite. The process looks pretty easy and seems to be working (except for the Philadelphia West not following the spirit of the program, of course).
Sep 10, 2018, 1:19 pm
#210
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
Hi! New to this thread and I tried scrolling through to read for the answers I need but I couldn’t find them, so my apologies if my question has already been answered..
how would I go about getting a room upgrade as a platinum elite? Would it happen automatically based on availability? Or will I have to inquire about it when checking in? This is my first time receiving platinum and I’m not sure how to utilize my benefits..
secondly, does anyone know if you can apply the SNA’s at all suites properties? Specifically st Regis Maldives and W Maldives?
how would I go about getting a room upgrade as a platinum elite? Would it happen automatically based on availability? Or will I have to inquire about it when checking in? This is my first time receiving platinum and I’m not sure how to utilize my benefits..
secondly, does anyone know if you can apply the SNA’s at all suites properties? Specifically st Regis Maldives and W Maldives?
SNA to all suite property, some property gives you upgrade from their basic suite (St Regis Bali I believe) and some just didnt allow SNA to be used (iirc Al Maha dont have option to apply SNA)