Declining Housekeeping to Receive Points is Becoming a Scam
#91
Join Date: Sep 2012
Location: NYC
Programs: DL DM; Marriott Ambasador Elite
Posts: 626
This program has always been hit-and-miss in my experience. There are certain properties, such as the Park Central in San Francisco, where I consistently had issues with MAGC points posting even back in the SPG days. Now that Marriott has devalued the program so much, I don’t even bother with it anymore and just accept the housekeeping.
#92
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Certain properties make it worthwhile. Sheraton Mirage Gold Coast in Australia gives a $15/day F&B credit for declining housekeeping! ^
#93
Join Date: Mar 2019
Location: Mexico City
Programs: Hyatt Explorist, Hilton Gold, Marriot Gold, IHG Silver, Choice Platinum, Wyndham Gold
Posts: 3,847
Every hotel I ever stay in I request no housekeeping, and even put the notice on the door to keep prying eyes away from my belongings. But, they still knock and bother me It's a pain. Or they leave a note saying they need to clean my room
#94
Join Date: Aug 2018
Location: Continual long-term travelling since 2016 (4 continents, 26 countries, ~80 cities)
Programs: Hilton Diamond, Marriott/SPG Platinum Elite, United Silver, Hertz Five Star, Etc.
Posts: 40
The Le Méridien Piccadilly in London has so far been pretty good about at least leaving the Green Choice door tags...hopefully the points post without issue. The service in general however, leaves a lot do be desired.
#95
Join Date: Dec 2007
Location: SFO
Posts: 4,914
#96
Join Date: Apr 2017
Programs: AMEX Plat Marriott Gold HHGold UA Silver
Posts: 40
In the end this has become like so many other things post merger with Marriott, it is unreliable, doesn’t work half the time and no one cares to fix it.
At this stage it is not worth the token points for the aggravation of managing if it was done or not.
At this stage it is not worth the token points for the aggravation of managing if it was done or not.
#97
Join Date: May 2021
Posts: 1
Good morning. As a frequent business guest in the Marriott Resident Inn in Hollister, California, amassing 90 nights an assignment, the points accumulation by refusing housekeeping was simple: I would call the desk associate before going to sleep, or, simply inform the daytime concierge that I did not want the service and to please ensure my points were counted. 250 points a night for 90 stays mounts up fast! So, no problem.
No I am staying at another Marriott in Maryland as a private visit and the desk clerk did not know if Bonvoy still awarded points for refusing housekeeping. It is only a four night stay, but for an organization as large as Marriott who advertises this benefit as an environmental saving practice, someone has obviously dropped the ball. Now I know the pandemic may have affected all of this because the facility in Hollister had to discontinue much of their services including the complimentary breakfast, the use of the pool and exercise room, and daily room service, furloughing the room attendants to one per floor. Maybe curtailment of services is still in force? I shall have to email corporate and see if I can get an answer about this topic. Bruce Strickland
No I am staying at another Marriott in Maryland as a private visit and the desk clerk did not know if Bonvoy still awarded points for refusing housekeeping. It is only a four night stay, but for an organization as large as Marriott who advertises this benefit as an environmental saving practice, someone has obviously dropped the ball. Now I know the pandemic may have affected all of this because the facility in Hollister had to discontinue much of their services including the complimentary breakfast, the use of the pool and exercise room, and daily room service, furloughing the room attendants to one per floor. Maybe curtailment of services is still in force? I shall have to email corporate and see if I can get an answer about this topic. Bruce Strickland
#98
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,574
Good morning. As a frequent business guest in the Marriott Resident Inn in Hollister, California, amassing 90 nights an assignment, the points accumulation by refusing housekeeping was simple: I would call the desk associate before going to sleep, or, simply inform the daytime concierge that I did not want the service and to please ensure my points were counted. 250 points a night for 90 stays mounts up fast! So, no problem.
No I am staying at another Marriott in Maryland as a private visit and the desk clerk did not know if Bonvoy still awarded points for refusing housekeeping. It is only a four night stay, but for an organization as large as Marriott who advertises this benefit as an environmental saving practice, someone has obviously dropped the ball. Now I know the pandemic may have affected all of this because the facility in Hollister had to discontinue much of their services including the complimentary breakfast, the use of the pool and exercise room, and daily room service, furloughing the room attendants to one per floor. Maybe curtailment of services is still in force? I shall have to email corporate and see if I can get an answer about this topic. Bruce Strickland
No I am staying at another Marriott in Maryland as a private visit and the desk clerk did not know if Bonvoy still awarded points for refusing housekeeping. It is only a four night stay, but for an organization as large as Marriott who advertises this benefit as an environmental saving practice, someone has obviously dropped the ball. Now I know the pandemic may have affected all of this because the facility in Hollister had to discontinue much of their services including the complimentary breakfast, the use of the pool and exercise room, and daily room service, furloughing the room attendants to one per floor. Maybe curtailment of services is still in force? I shall have to email corporate and see if I can get an answer about this topic. Bruce Strickland
This benefit was always hit-and-miss in the Marriott system. Some properties, like the one you had in California, apparently did it well. Others did not. I valued it much more at Starwood, where it was 500 SPG per night - the equivalent of 1,500 Bonvoy points. I never had issues with it posting. That plus the Plat amenity points made simple 2-3 night Starwood stays pretty rewarding.
#99
Join Date: Dec 2007
Location: SFO
Posts: 4,914
Back in the SPG days and while on multi week assignments, I had to draw out calendars to when I put the MAGC tag on the outside every 3 nights. Loved collecting the vouchers under the doors everyday and I fanned out like 15 of them and take a picture before turning it in at checkout. Good times.
#100
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,487
I’ve stayed at 15+ properties in the US since last summer, and not a single one offered daily housekeeping, so I have to think that MAGC is dead (or on semi permanent hiatus) now
#101
Join Date: Feb 2021
Posts: 122
I too have stayed probably 100 nights in the last year and I don't even remember the last time daily housekeeping was offered (and it definitely wasn't in the United States).
The pandemic is no longer an issue in many markets. It's getting people back to work and immigrants (legal and otherwise) back into the country.
The people willing to work 40 hours a week cleaning rooms rather than work 0 hours a week while earning the same amount are very few and far between.
The pandemic is no longer an issue in many markets. It's getting people back to work and immigrants (legal and otherwise) back into the country.
The people willing to work 40 hours a week cleaning rooms rather than work 0 hours a week while earning the same amount are very few and far between.
#102
Join Date: Jan 2014
Programs: Amtrak Guest Rewards (SE), Virgin America Elevate, Hyatt Gold Passport (Platinum), VIA Preference
Posts: 3,134
I've gotten regular housekeeping at one other hotel...a Quality Inn in Palatka (which AFAICT simply never laid folks off...they apparently never even stopped doing the breakfast buffet since while they were supposed to, Corporate basically forgot about them and never sorted them out on any replacement plan). Having a buffet breakfast last July was surreal.
#103
Join Date: Jan 2017
Posts: 805
I’m expecting hotels to have a incredibly hard time ramping their staffing levels back up, even after the elevated unemployment benefits end. They’re going to have to increase pay and benefits to get anywhere.
#104
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
What do you do - keep people on payroll and give them nothing to do and accelerate bankruptcy - or aggressively trim costs and deal with demand later. Quite frankly, this falls in the nice problem to have for many industries.
#105
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,487
Sadly I can see daily housekeeping not returning at many properties. Covid hygiene theater is probably the best thing that has happened to many properties with respect to housekeeping-- they were already trying to shave costs off housekeeping by encouraging people to skip housekeeping during the stay-- now it's mandatory and they don't even have to pay out points.